U-Haul Moving & Storage of La Crosse
| Address: | 2134 Rose St, La Crosse, WI 54603, USA |
| Phone: | +1 608-781-3090 |
| Site: | uhaul.com |
| Rating: | 3.7 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 24
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Brett Gerspach
I had a terrible customer service experience at the Rose St. U-Haul in La Crosse. Being young, this was the first time I had ever had to rent a truck of any kind and wasnt sure how it would go. I found that the lady behind the desk was extremely condescending when attempting to answer the few questions I had. Never had such rude customer service anywhere before. As if moving for the first time by myself between two shifts of work wasnt stressful enough, apparently I should have also known everything there is to know about U-Haul and how it works before I got there. As far as the equipment goes, everything ran smoothly but just wasnt enough for me to overlook the terrible customer service experience I had. I will not be using the La Crosse U-Haul again in the future.
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Anonymous User
After working with this particular U-Haul location a few times I am done. This operator is horrible at helping costumers and makes you feel as though normal questions or problems with your order is your fault. Whether it is a simple question about the dates equipment is available or what to rent the tone used by the operator makes you feel like an idiot when it does not work out. No alternative options are offered and you are dismissed as a costumer. Try another local U-Haul if you can.
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Troy Brindle
This place has absolutely no management and directly lies to you. Its a shame that they are conducting business this way. I ordered a hitch to be installed and the employee told me it would be in 3 to 5 days. Well after numerous calls and being told the same thing over and over for a month and the manager saying he would correct the situation, still no follow up or none the less, a hitch. Wtf?!? I will be reporting this to the district manager and better business bureau.
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Johny HottuB
they made a difficult situation worse and more complicated than needed, argued most of the time we were there yet we managed to get what we needed between the trailer they had and a harbor freight near by. the young male know it all came close to getting knocked the F out! A true A hole sconnie representing classic sconnie stereotypes! his inbred parents must be proud!
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vinnie miller
The staff are very nice and knowledgeable. The place is clean, and they recently repaired the back parking lot area. There are plenty of trucks to choose from and they stock all your moving needs right in store. Get there early though, they do close at 7. Cameras are At many important areas I noticed, so if youre using their storage your items will be safe.
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John Gilchrist
Promised me a truck at 8-9am, 12 hours before a friend was going to pick it up, they moved it to 4:30. Now they are telling me that I have to get the truck from somewhere else and they wont even computer the extra miles. Terrible, service dont trust these people.
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Mark Harrell
Incredibly lousy service. They lost my reservation, and never made it right. I had a trade show to haul 5000 pounds of equipment to, and they really put me in a bind.
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Anonymous User
I worked with Scott at this location and he was very friendly, knowledgeable, and helpful. Based on my experience Id recommend them to others.
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James Buda
Open on Sunday, great attitudes, very helpful, nice clean, organized facility. Would definitely return to this uhaul location! James.
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cheiring
Rented a enclosed trailer. Good price staff hooked me up and got the correct adapter for my taillights. Great service
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Ashley Bohnenkamp
Could not find me a rental for moving in a timely matter friendly person i talked to but did not meet my needs
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Robert Francisco
Very busy place but they have a full line of trailers and helpful staff. Be prepared for a little wait
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Chris Johnson
Friendly staff, was out in no tune after returning a truck from a cross country move.
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Lisa Mobley
Good u-haul location, I come to this place to refill the tank for our gas grill.
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Jared Showers
These guys are great and I havent even talked to them yet! Praise God for them!!
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LeRoy Holm
Great service when ever I need to move my kids to college and back
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Carl Mulder
Quick and easy rental for a trailer
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Nancy Wagoner
I needed the storage ,nice people
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Raymond Smith
Fair price service as expected
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Sharon Stage
Friendly helpful good value
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Hanah Fredrickson
They made everything easy!
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John Kuschel
Easy solution for moving.
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Wilfredo Riveravalentin
Good service
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Dean Fishel
Ok