A-Team Construction Unlimited

Reviews 3

CO

Cory Casper

A-Team was extremely helpful and assistive up until I signed my contract. I signed a contract with A-Team Construction on June 25, 2014, gave them a check for half the cost, and was told they should be able to complete the work in the next week or two. This was for a job involving a large hole in my roof, a few broken rafters, and 30 of ripped open soffits from a tree falling on it. After 3 weeks and no A-Team contact, I called them and I was told that my repair job had been forgotten internally and that I was now #28 in the work queue. In the end of August I was told I was #2 in the queue. They stated my job was delayed due to large scale commercial projects. When my job was set to be worked on September 17, no one showed up so I called them and was told some of the team was experiencing illness and to plan for Monday. Never happened. Tommy was very professional, but kept repeating the same story - "We have the materials and we have the foreman for your project ready to go, but we are struggling to get one of our crews freed up." It was dozens of calls and over 15 weeks of waiting until finally October 09, 2014 they got to my job. A week earlier I told them I will be writing reviews and desired more frequent updates to when my job work would be completed. They got to my job because it was subcontracted to another company “The Gardner Company” and that subcontractor had no problem getting to the work with only a weeks notice. The work quality that “The Gardner Company” performed, which A-Team subcontracted to, was good. My roof and soffits look like they did before the tree damage. The subcontractor did mistakenly change my downspout sizes which I had explicitly told A-Team I don’t want changed, fortunately A-Team did come back out to fix this. A different group came out with a plain white van to replace the gutters and Tommy said this was A-Team’s group doing the gutters. However, when I asked the gutter group for a business card, I received one for an entirely different company. I hired A-Team to repair a hole in my roof and I spent more time talking with them on the phone then what it took to get the job done. The job only took about one full day with two people to repair. Fortunately, Tommy was considerate, understanding and empathetic up until the final payment. I had expected that Tommy (Vice President) would give me some form of a discount as he had stated they can compensate with money and that sometimes they will complete the work even after returning the deposit. After receiving the final bill and asking about a discount, he gives me a second even higher payment amount implying I should pay more because they didn’t have any profit on my job and finishes his email “Please receive this notice as required by law that unless payment is received in full we will pursue placing a lien against on your property and plan to report the lien to all three credit bureaus until the balance owed is paid in full.” My opinion is that A-Team construction did not meet their end of the contract with a timely job completion, wasted many hours of my time, put at risk additional damage to my home and was unwilling to compensate me (not even with a small discount) for the disappointing and troubling service.

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Katie Rice

My husband and I moved into a house a few months ago and wanted to make some changes that we felt would improve the quality and resale value of our home. Our realtor actually gave us a number to someone she recommended but when we called them, they kept us on hold and eventually hung up. After that bust, I searched online for another contractor and saw all of the positive reviews A-Team Construction had online. When I called them, I was greeted by Nicole who was extremely professional and friendly. She was able to have Cory come out and talk to us about what we wanted to do in a timely manner. When Cory arrived, he was excited to help us out with all of the ideas we had and gave us some feedback about what might or might not work based on our goals. He came as many times as he needed to make sure we were all on the same page about what we wanted to do. He even helped us outline the work with painter’s tape so we could get a better feel for how the finished product would look. We really appreciated how flexible he was when it came to meeting with us since my husband works long hours but still really wanted to be a part of the process. In addition, to keep costs down for us, Cory suggested and carefully explained a few demo tasks we could do ourselves. A-Team is very busy so we did have to wait a few weeks for the work to be done, but it was done quickly and efficiently. I love how Tommy, the Vice President, keeps the lines of communication open throughout the entire process to ensure we are 100% happy with the work. Even after they were done, he has followed up to make sure everything is working well. Not every company’s VP will give out his cell phone number so you can call them directly about a concern you have. You can really feel how much he cares about his customers’ ultimate satisfaction. My only complaint is about the drywall guy they work with. He left some fruit scraps on the floor after he was done for the day which we thought was rude and unprofessional. However, when we called them about it, they handled our complaint with grace and assured us that he was going to be addressed. Bottom line: I would without a doubt recommend A-Team Construction for your remodeling needs. Call them. You won’t regret it!

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John Jerisha

My house has wood trim and it had come time for staining. I remembered that A-Team Construction Inc. had done a fantastic job converting my condominium from old cedar wood to beautiful maintenance free aluminum. I contacted A-Team for my house and I was educated on changing the wood to a maintenance free material. I also chose to replace all the soffit and gutters, some of gutters covered for leaves. These were all great decisions. From beginning to end of project, A-Team made me feel like a VIP and my project was high on there list. I felt throughout that everyone that worked with me on this project was honest, friendly, and professional. I felt that the cost was most reasonable. The starting date was prompt, as promised. They used a larger crew than I expected. They worked from dawn to dusk and finished the project sooner than planned. All minor hurdles, which can be expected to occur; like getting more materials as needed, weather, additional cleanup, were well handled with concern for my approval. The finished product was beautiful. Even after final payment, they would promptly return for any minor cleanup I requested. I did not find one nail around my house. My 12 year old son asked me if we needed other work on our house would the A-Team be back and he was happy for me to say, Absolutely! Some organizations can outgrow themselves and lose something, A-Team has not. Aaron at the top, Tommy 2nd in charge, and Lucas the Project Manager, as well as Supervisors such as Josh, were always available and responded. Ive had many organizations work on my properties, with mixed results, A-Team has been the best! I highly recommend them for any of the work they do.

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