Rocket Computer and Cell Phone Repair

Address:	513 State St, Madison, WI 53703, USA
Phone:	+1 608-819-6104
Site:	wisconsinrepair.com
Rating:	4.9
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–4PM Closed

Location

Photos 48

Reviews 14

Emily Ertel

I have an old asus laptop (like 5+ years) that was still running relatively strong until I spilled tea on the keyboard. Half my keys stopped working. I took it to Rocket Repair in hopes that they could save it, since Im pretty attached. My keyboard was glued as one entire top piece for my laptop, but they were able to order a new top and install it. My laptop looks identical to how it was before and works fabulously. They did great work and in the time they promised (since they had to order and wait for the part). While I was in there, I asked about replacing my iphone 5c battery. They did it quickly and easily. When one screw wasnt right so my touchscreen wasnt working, they stayed open later than usual on Saturday so I could get back there and they could fix it quickly. Ive been to other repair shops in town, and I didnt get good service and when we got devices back, they had issues. Was very pleased with my experience and would definitely recommend.

Luke Davis

Recently I cracked the screen on a Google Nexus 5. Dropped it on concrete face down, and next thing I know the screen was shattered. I wasted sometime looking online to see if I could take care of swapping out the screen myself. These guys know their stuff hands down. I worked with one of the techs Kevin who walked me through what needed to be done and the complexities that were involved. After the parts were ordered I stopped in on my lunch break to have it fixed. Dropped it off and stopped back after grabbing a quick bite to eat. Ready to roll with a fresh screen. Kevin also recommended a ballistic glass screen protector which was a life saver. A few weeks after getting the screen replaced I left my phone on my trunk and had pinched the screen in the edge. Pealed off the screen protector which was ten bucks and still had a fresh screen. I would highly recommend Rocket Repair over anywhere!

Peter Daly

Rocket rocks! Danny fixed my iPhone 5 and tested its performance within an hour and a half. Thought I was in for a charging port and battery replacement ($120) but Danny diagnosed the problem as very jammed lint in the port that then became misaligned. He cleaned and realigned the port, and charged it to 75% to throughly test it -- all for $30. I was able to immediately get it back on Verizon and WiFi. Im delighted with Rockets service, helpful attitude and honest diagnostic work. I had considered going with other shops further out University Avenue (with lower quoted prices) but Im very glad I didnt. In the end Dannys quality work saved me money and undue delays. And he was a pleasure to work with. Based on my experience, I highly recommend Rocket Computer and Cell Phone Repair

David Voss

The staff at Rocket Repair in Madison did an excellent job repairing a cracked screen on my LG G3 smartphone about a week ago. This is not an easy screen to fix due to the way its constructed and Im very impressed with the results. They ended up replacing both the LCD and digitizer for a very reasonable price. I literally cannot tell the difference between the old and new screen, and everything else on the phone is functioning as it should be. The turnaround was quick and I will take their advice and invest in a better case and install some tempered glass over the screen to better protect my phone against the dreaded "flat on the face" drop.

Andrea Dearlove

After totally cracking my iPhone 6 cover so badly that my finger started bleeding when I tried to swipe across the screen, I called Rocket Repair on Halloween afternoon at 3:00 -- 90 minutes before their close. The nicest guy said he would absolutely be able to fix it for me and if I got there before closing, he could likely fix it in 30 minutes. AND HE DID! It was $150 -- which is $25 less than what Apple will fix it for IF you have their insurance policy. He (I think his name is Kevin) was the sweetest guy too. I would highly encourage anyone to bring their broken stuff here!

Olivia Abifarin

This place is the best for a quick fix especially if youre a college student without a means of transportation. My laptop seemed done for, the UW tech service had estimated $500+ and at least a week for a repair. Took it to these guys, they immediately estimated no more than $450 and 4 days of labor. They managed to fix my laptop without having to dismantle it, saved me a fortune! I am so thankful! 10/10 will recommend to every badger I meet!

S Wolf-Camplin

I took my iPhone 5s in for a screen repair and they had it done within an hour. When I took it home and started making calls on it however, I realized that the speaker had somehow been damaged during the repair, making everyone sound fuzzy and tinny on the other end. I took it back a week later and they replaced the speaker without charging me for the extra work. It is a very professional and thorough place!

Harry LaVercombe

After literally running over my laptop with a car, I figured it was over. I couldnt even open the screen, yet they did more than just extract the data I had, they actually fixed my comptuer. Amazing. Every time Ive gone since Ive recieved phenomenal customer service, fair prices, and a no-nonsense repair of whatever electronic I brought in. Keep up the good work.

Daniel Belczak

I have had them do two different cell phone screen repairs, one replacing only the glass on a Nexus 6 and one replacing the panel on a Nexus 6P. Not only are they the only local repair shop that would make repairs on these phones, but the work was exceptional. Quick work and reasonable prices for the repairs. Highly recommended.

Isalia Ramirez

I dont necessarily understand technology, much less speak the language. But when I handed over my latop to Rocket Repair and said "fix it," I was received with excellent customer service and extreme patience. They answered every question I had in a way I understood. I highly recommend their awesome team and fair prices.

Andrew F. Turner

I went in with an iPhone 5s that another repair shop had messed up. The back camera wasnt working and the screen was clicking. Took it in, they opened it up, noticed several screws were missing, they fixed it, and I got it back. All within 5 minutes. The camera is working just fine now! These dudes are the bomb.

Cameron Stewart

The shop is clean with a nice atmosphere. Their staff was knowledgeable. They explained what was wrong with my Android Galaxy G2. Then they offered to fix it for me but also pointed out how I could fix it myself. I chose to fix it myself. Their advice saved me $80 and they gave it free of charge!

Jessie Brown

I would recommend Tech Heroes to anyone! They are absolutely wonderful with any problem. I have bought 2 phones from here and have always been happy with the service and device. I recently had a computer problem and they were able to assess and help me through the next steps. They are wonderful!

Garrett Chalmers

Nick is the man! Acquired an older MAC Pro. Hard drive needed Yosemite installed onto it. Dropped it off and within 30 min was good to go. Got me up and running in no time. Super fast and professional service. I would highly recommend to everyone! Thank you for helping me out Rocket Repair!