Address: | 3425 N Holton St, Milwaukee, WI 53212, USA |
Phone: | +1 414-964-7170 |
Site: | angelfire.com |
Rating: | 4.3 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Crystal Custalow
I got into a (more than a )fender-bender and needed several jobs done on the body, including repairing the front grill, new headlight and banging out the side panel as the passenger door wouldnt open. After taking the car to my regular mechanic, I learned that besides body work, the frame had been bent on the car and also needed to be adjusted. I dropped off the car at Downtown Auto Body and got an estimate right on the spot. I worked with Joey who was very easy to talk to about the car issues and what could be done. Over the next few days I waited very nervously while the car was being worked on. I have had a few bad experiences with mechanics over charging, throwing last minute charges in and overall taking advantage of me because I am a woman. When I called to check on things and re-confirm the pricing, Joey thoroughly explained everything that was being done to the car and why it was being done, as well as give me a solid confirmed estimate on the charges. He left me feeling very confident that they were doing a great job on all of the repairs on the car. I felt really relieved after talking to him on the phone and was happy he took the time to explain everything. The day I picked up the car I was really impressed with the great job that they had done. Though they needed to keep the car a few days longer on the frame rack due to the frame being bent so far, they managed to get it back on track, made all of the repairs and even cleaned up some scrapes on the bumper for no extra charge. Best thing was that the costs came to nearly $1000 cheaper than I and my boyfriend had initially assumed it would cost.
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James Roome
Was in a fender bender and took my car by for an estimate. Tony was able to quickly take a look at it an give me an estimate. I took it in a few weeks later (after Christmas vacation), and he did a fantastic job for a fantastic price! Knowing what I read from a previous review, I made sure to be proactive and call him for updates. For me the most important thing is a mechanic is trust and Tony has earned it, great guy, great work, great price. I hope I dont have any more fender benders, but if I do Ill be bringing my car here!
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吴笛
Ive been introduce to this place but it gives me very bad experiences. I asked them to help me install the new grill, they did, but they broke my parking sensor !! When I request them to fix it, they just be very inpatient and told me they cannot fix it ! Its like WTH?! You broke it and now telling me you cant fix it? I mean seriously, bad customer service, bad efficiency but low costs. It is a good place which got low costs but It is not your option if you want to get a good customer service and decent works!
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Jennifer Pahl
Took my car in for an estimate after the front passenger side panel got dented from some road debris. When I told the mechanic my main concern was that the door was having trouble opening, he got a tool and popped the panel back into place. He answered all my questions (about rust, possible problems down the road) and then sent me on my way. The whole thing took about 15 minutes and cost me no money. I will definitely be bringing any future problems to them or one of their affiliates.
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Rory Lee
Dont go here if your thinking about doing your body work. Worst customer service and not only that, they are bad at calling you back. I brought my car in to have it estimated after an accident, however they never called me back. When I did, the car was already being fixed!!! I never got a estimate! Now I have to pay 1,000 to get the car out of the shop without any fix! Stay away from this place.
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Noxy the dhole
Link to your review Edit your review Add to list Photo of Bob D. 2 friends 28 reviews Bob D. Wauwatosa, WI 5.0 star rating 2/21/2013 I stopped by for an estimate and was given quick, honest advice on some minor bumper damage. Very friendly, very casual. Also, MAD props for putting LGBT symbols on the office windows! Totally blown away by that. Yay, yay.
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Ashleigh Smith
Great place. Needed to get my car in to get a new tail light. The guy there was great at getting me an after market one and installed it right there... took maybe 20 minutes only. Also need to get some touch ups on my car. He said he can easily do it the same day for me. Great pricing and fast!
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Anonymous User
Great shop, dont know what Rory is talking about. Came in to show the damage on my truck, was told to call back a few days later when their work cleared up. Called, was told they had time to do it, and had my work finished a day later. Great, expedient and fairly priced.
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Lisa McIntosh
Great service, fair and true prices, timely response both email and via phone. Fixed my car in less that 3 days on a holiday weekend, and I did not feel like I was treated any different for being a young women that knows little about cars. Highly recommended!
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Alex Sobczak
Needed a quick buff and touch up on my car. They were able to get me in the next day and did a fantastic job. Very fair pricing and are honest about the time taken on the job.
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Carol Hansen
Downtown Auto is exceptional; I took my car there many times and have always experienced professional service at a reasonable cost. I highly recommend Tony at Downtown Auto.
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Kathleen Field
Out of town fender bender and I was glad to find Tony. It took awhile but my car is fixed right for a great price.
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John Stephons
Tony was really rude and a pain to deal with. Will not be coming back.
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David Homme
Great place. Honest and fair. Did a great job at a reasonable price
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mau kue
Great honest people who will do great work at a fair price.
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playcub
Great service and reasonable prices