Address: | 1705 Belvidere Road, Waukegan, IL 60085, USA |
Phone: | +1 847-249-1177 |
Site: | belvidereautobody.com |
Rating: | 3.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Kiki Craigen
My car was wrecked on March 1st 2016 and was immediately towed to McClures in Gurnee. A few days later it was retrieved from McClures by my insurance and taken to Belvidere Auto body. 6 weeks later my car was finally ready but I notice I had some things missing. I kept finding more and more things missing as I started driving my care more. So I called the shop to inquire about my missing items. It had to be about 6 things missing from my car. The woman who always answered the phone was always polite so I didnt thing my things were intentionally stolen but just misplaced. A week later I call back to see if anything came up...NOTHING. They tell me to follow up with the initial towing company who towed my car from the accident site...so I did. McClures gave me the option to "watch the cameras" if Id like to and the also stated that this was not the first time theyve heard of things missing from vehicle going to belvidere auto body. I have accepted the fact that I may not get my things back but who steals childrens shoes?? Glad I didnt leave anything in my car that I really actually might have needed to use or anything expensive
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Jessica
I let my insurance choose this shop and had my car towed there.If I would have gone in person and seen how nasty the office/waiting room was,I would have NEVER chosen them based on that alone.My car needed the front bumper replaced and it took a little over 2 1/2 weeks.When I picked up my car the piece was not on smoothly.There was a gap which they blamed on not being able to order the correct piece made FOR my car.They said it was not available.My front license plate was missing and there were scratches.They offered to fix the gap and 20 minutes later it looked a little better but it didnt last.I would NEVER go there again.I wouldnt recommend ANYONE i know to get any work done there.I am understanding to alot of things but I was shocked at the unprofessional work/atmosphere.
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Antionette Morrison
I had work done at this shop and I could not believe how unprofessional it was. My insurance company paid for service that I found out later wasnt even done and when I returned to the shop to question them about it there response was I didnt know you wanted it done. However they got paid for it. They did eventually fix the issues but it was only after a number of times I had to return there. This shop feels just because they service police cars and other official cars they are above the law and can do what ever they want. Just know if you take your car here be prepaired to wait and take it some where after they are done with it to make sure that they did the actual service that you or your insurance is paying for.
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Anonymous User
An insurance company of the person who hit me had me go to this place. This body shop is totally shabby.. Left the car with 3/4 tank of gas. Picked it up and had a half tank and the passenger seat was kicked back in the low rider position with dirty sweat stains on it. After driving the car for a couple of days I notice a clanging sound in the area where the work was done. Took it back and he said it had nothing to do with their work. Took it to another place and I had to pay $25.00 to have their work readjusted. They used tie wraps to hold my bumper in place. Terrible work!
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Brad Walker
Shawn was fantastic, it was sad to lose my car to an accident but the team she has at her shop and with her wonderful service it was a much less stressful experience. I would absolutely go out of my way to bring in my next vehicle to be worked on here, thank you all so much!
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James Powers
This is the only place where I would go to get auto body work done. They do very high quality work at the best possible prices. Mike the owner takes personal interest in every job to make sure it is done right and to satisfaction. They truly care about their customers.
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Bryan Alfaro
Was in an accident that damaged the entire side of my vehicle. They had my car fixed in no time, great service and good work, couldnt be happier!
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L Oliv
I liked the service I received from Mike, he was honest! I would definitely go for another auto repair. Very nice customer service.:)
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Dale Wissbroecker
Did an amazing job on my toyota camery and where really nice people to deal with. Will definitely go to them in the future
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Alejandro Campos
Is whorst service if you want a nightmare go this place mi car is over 1 month and they cant painted
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Marquesha Pointer
Shawn that works there is really awesome and was a great help to me.