Address: | 939 S Green Bay Rd, Waukegan, IL 60085, USA |
Phone: | +1 847-662-0705 |
Site: | majesticautobodyrepair.com |
Rating: | 4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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jason ortez
Car repair took longer than expected, but that happens. No star deducted. Office lady was rude, doesnt bother me or my car, no stars deducted. Finally get my car back and it looked great at first. Didnt initially notice that the fender gaps were uneven. Later noticed that the clear coat had dried while dripping, only noticeable under bright sun. But it looks bad on bright summer days. The worst part, the rear windshield leaked a lot when it rained or during a car wash. I didnt notice it because it was winter and didnt receive rain until spring. They denied ever removing the windshield, but when I took it to the dealer they pointed out the shoddy window seal and clear coat job compared to an identical new model. Maj-Estic performed mediocre paint work, performed garbage window sealing (I took it to a glass shop and they laughed at the work and fixed it easily, affordably, and quickly), and Maj-Estic lied and refused to stand behind their work. My car is decent enough I guess, so two stars. You can use them for simple jobs, I would recommend going somewhere else for extensive work.
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Alexia Hankerson
My car had a scratch that wasnt there when I gave it to them. They acted like they didnt really care and the lady at the desk has a very rude attitude. She disrespected my mother which was completely uncalled for. I wish I wouldve never used their services. I feel very disrespected. I felt discriminated. She made it seem like I better have or couldnt afford the $500 deductible. I have a very well paid job so its more than affordable. It took longer than it shouldve. I honestly felt like she was racist. Ive never been so humiliated in my life. I will not and can not use their services again.
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jon jaramillo
Horrible horrible experience. I have a 2015 challenger and when they repainted it there was dust under the clearcoat in certain areas, buff marks all over the area they worked on, and new scratches that were not there when i dropped the car off. I took it back and instead of repainting it and fixing their mistakes, they cut corners and took a coarse buffer and left swirls all over the car. I wont bother taking it back a 3rd time to fix the same issues. Terrible body shop, I would not recommend this place to anyone.
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Derrick Richardson
Majestic wrote the estimate and discreetly had my wife sign a work order to order parts. Did not give her a copy of the work order and ordered parts. When we decided to use a different shop, they insist on charging us a return fee for parts they ordered before they had possession of the car. Very bad business practices, WILL NOT USE THEIR SERVICES EVER AGAIN. Watch what you sign there and get a copy of everything!!!!!
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Anonymous User
Maj-Estic not only incorrectly repair my car, they refuse to take responsibility and repair the my car correctly (wind leak). I had to take my car to another shop to get it fixed. I wont be taking my car to a place my insurance (liberty mutual) recommends again. I am a very dissatisfied customer.
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Annie T. Johnson
Couldnt get there till an hour after they closed, Kris the mgr was nice enough to wait over an hour (on a Friday) for me. I’m very appreciative for his patience and the car looks awesome
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Edwin S. Weatherly
Dealt with Kris, took a couple days longer than promised due to a parts issue, but the car is perfect!!!
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jamie johnson
Was referred to Majestic by my insurance company , great quality and nice people
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Michelle A Walker
Great experience under the circumstances, my 2016 BMW looks as good as new
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Lonnie Buskirk
The staffs at Majestic were great, top notch
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James G. Champ
This shop is great and would use again
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Margret Busse
Les was very helpful, car looks great
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Everett Ready
Highly recommend
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Ellen smedegard
Awesome work
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Bart Bart
Very dirty