Address: | 151 W Superstition Blvd, Apache Junction, AZ 85120, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 2.7 |
Working: | Closed 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–12PM Closed |
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Phillip Lemacks
i am from Tennessee and I had a couple of things that were suppose to be over nighted , with a guarenteed delivery by 3 or your money back, to me well needless to say here it is 2 days later and my package still havent arrived with one of the things enclosed in the package is my blood pressure meds... thank goodness I am feeling okay or they would be having a lawsuit on there hands! Anyway I called up to the post office in Apache Junction today the lady on the phone was not only rude and matter of factly she was no help at all. Do not use USPS if you expect your package delivered on time!!! Also she stated that the package has to arrive to me in order to get the money back......so what if I never receive my package??? It is a rip off all the way around!!! I wouldnt have even given a one star however I had to in order to hit post!
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Patti W
I usually have no problems with the post office but the last 2 times I have, I ordered something from Amazon and it said it was delivered but it wasnt in my mailbox, it was at the P.O but got sent back to Denver and back to them again and finally to me. I also ordered something from Walmart and it said it was delivered, found a key in my mailbox and got excited thinking it came, when I opened the mailbox , I found another key but it wouldnt open any of the other boxes, went on the website and it said it was delivered but was left back at the post office. I hope its still there.
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Laura Ross
Very frustrating! Had family send us a priority letter for an important family emergency. We were all home and saw the mail man show up to deliver mail. After he left we went out to get ours and noticed that he left a note saying he was sorry be missed us and that we couldnt pick up our letter until Monday!! We were HOME!! he never even came up to our door! Our family paid extra for us to receive that letter on time and the mailman was too freakin lazy to even come up to our door! Lived here 5 years and thats never happened before! Very disappointed!!!
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Ruth D
I do not receive my mail. In the past week, I have received calls from my insurance company, my doctor, and a credit card company all saying their bills were returned as undeliverable. Last November, when a snowbird neighbor returned, she brought over 27 items that were put in her mail hold from March through November. Most of them were important confidential financial statements. Some were bills. I ended up owing late fees to two companies as a result of not receiving statements/bills. Consistently poor delivery service for more than a year.
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Kat People
At the counter they are friendly, but I am not sure what happens in the back areas!!! Terrible postal service. We are always losing packages, never arrive to our PO BOX, they NEVER have an answer for us. Christmas packages lost never found. Tracking numbers say they are delivered to our PO BOX and nothing. LIKE TODAY! Someone else packages being put in our box. Packages getting shipped back to the companies we bought them from. Starting to make me wonder if someone is stealing or on dope. OR THEY JUST DO NOT CARE!
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kelli Moody
wow so many negative comments, I used to work here over 2 years ago, maybe I should come back. I wish customers would understand the carriers do their best, this is not an easy job especially in the heat. Customers can help by putting their names on a box, and letting the carrier know when they move in and move out, and if snow birds when they are leaving and returning. To the one lady that says she received a fed ex slip and no package, she should call fed ex...lol This station, Great place to work.
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Julee Barlow
Love these people!!! I would like to commend this post office for always going out of their way to be cheerful and helpful. They have always had a positive demeanor and made my trips here so much fun! I would recommend this post office to everyone! Johnny, David and Sinci are wonderful!! Johnny went out of his way to assist me with sending my bouncy ball greetings...10 of them! Thank you so much! Merry Christmas !! You guys are the very BEST!!! Bobbi Hulme
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Breanne Kimball
We live in Jacobs ranch. The mail carrier has delivered our mail to other people on a regular basis, AND packages. Its a on going issue in our neighborhood and is absolutely ridiculous. I shouldnt have to contact all the neighbors to see if they received a package or important mail of mine. This issue has been brought up from many neighbors too the postal office and nothing is being done....its time to let them go and find someone who can do their job accordingly.
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PEG CUMMINGS
had some trouble with delivery from mail from my drug supplier for my blood press meds.after hours on the phone with them they said they were at post office.i had gotten to the post office to late.one mam was letting people out i had tracking number and explained my situation to him.he took the number and told me to wait.the meds were not there .i wanted to thank both the men who went above and beyond.at this post office date 1-2-16 thank you. john cummings
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Dave J. Kersey aka Eyes_in_the_sky
Always late , as of this moment looking at the tracking of my package its says delivery day Sunday 21st , your hub isnt even open on Sundays ??? Would be less furious if you just said it would be here Monday the 22 so Im not wasting my day waiting for a package. Another note , its pretty bad when Hong Kong can ship to California faster than California can ship to Arizona, I will go out of my way to use anyone but usps even if I have to pay out the a$$!!!!
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Spring Anne Robinson
This Post office does More than you Think they Do. I and my Husband are Both Elderly and Disabled. They bring your Mail to your Door, if you Just Ask them to. A you have to do is Call and Ask, if you Are disabled, and Cannot check your Mail. They will bring it To you. If your Mail is Missing. It isnt their Fault. I have been trying to reach the Mail Post Office Police. Someone, and it IS on a Police report is Breaking into Mailboxes, and Stealing Mail.
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Laura Ward
I get my neighbors mail often. I can track my package online and see that they will post "notice left" regarding a package that needs signature up A WEEK before they actually put the notice in my mail box. Totally smashed up my last order. The people in this station that serve customers act like someone sucked out their personality and soul with a giant turkey baster. Long lines lunchtime and evenings. I guess its a typical post office. Gah.
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Judy White
Awful experience. I put in a change of address and my packages were sent back to sender anyways. I even spoke to people there and still had packages returned. Not very intelligent there. The lady left card saying she missed me & i could pick up package next day. I was home and she never came to my door. I put in 2 change of address cards and my packages still going to old address. This post office needs new workers that can do the job.