Address: | 8552 N Dysart Rd 100 A, El Mirage, AZ 85335, USA |
Phone: | +1 623-535-3805 |
Site: | phoenixtransmissionrebuilding.com |
Rating: | 2.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–1PM Closed |
SC
Scott E Stoddart
I used another company for years to rebuild transmissions for our family , they moved to the East Valley so I went looking around for a good transmission shop. Every awesome mechanic I new said the only one they would go to was A to Z. I called around for pricing , all the firm prices I got from reputable shops were over $1800 , I made a Visit to A to Z transmissions after an initial phone quote of $1050. As I arrived I remembered that I had looked into renting space next door to them and remembered the landlord saying that they had been there forever , were good tenants , werent leaving and worked late alot of nights to get projects done. That didnt affect me one way or another as a tenant , but now it sounded pretty good as a customer. They drove my truck , told me the same thing as my mechanic , hooked up a diagnostic tool to it and quoted the same price as over the phone and included all the things that the $3500 companies said I wouldnt get for that price. Before they would take my keys they let me know that there could be things broken that they couldnt tell and those items on my transmission could be up to $500 but wouldnt proceed without my ok. I picked up my truck a few days later and it ended up costing within $4 of the original Estimate , none of the $500 was needed. The truck runs like it is new. They gave me a 24,000 mile 2 year warranty and went over specifically all of the terms of that. Not like they didnt want to be liable , but so my transmission would outlast the original one. I never got the feel here that this shop was out for the money , just to provide a good service for a fair price. I am a locksmith in Surprise and I will go through more transmissions with the miles our family drives , every one of them will go to a to z. I rarely write reviews , but feel Im fortunate to find this shop and that theyre close to my home.
MA
Mad Maudlin
So, my transmission went out about 2 months ago. After my father tried to figure out what was wrong with it and couldnt, he decided to have it taken to a shop. He chose A to Z on a whim and hoped things would go smoothly. After a couple of weeks, he called to check on my car, and they hadnt even touched it. Another week goes by, all they did was run a diagnostic to see if it was an electrical issue. Paul, the owner, says theyll start work on it the next week. They pull out the transmission, and leave it sitting. Takes them 2 more weeks to touch it again. By this point, were having to call them every couple of days to make sure that they are actually working on it. By the time they finish with it, theyve had my car for a month and a half. We get it home and start looking it over, theres a whole slew of issues. Bailing wire was left in my suspension, my tie rods and a motor mount were left loose, the rubber boots on my brand new tie rods were ripped to hell, a ventilation hose was missing, a wire off the battery was left undone, and they never finished bolting the transmission back in. We took it back, told Paul to fix it. Took him all week to put the bolts back in and replace the boots on my tie rods. When i went to pick up the car, they didnt have me sign anything or have me prove it was my car at all. They had only dealt with my father and step mother until then so all they had was my word that it was my car. I guess as long as you can name the year, make, and model of a car in their possession theyll let you have it. Paul is an arrogant ass who pushes blame onto other employees and onto the vehicles owners. He is unprofessional and rude, and if you call to check on your car you are told to stop calling. I recommend you AVOID THIS SHOP AT ALL COSTS if you like your car being in one piece.
AU
AutomotiveCustomLighting
Worth experience with any type of business I have ever dealt with. I took my fully custom show car into A to Z to have my Race LCD installed in the Transmission. First it took them 2 months to even start the car. Second they incorrectly lifted my car from the body and not the structural life points causing over $6000.00 in damage. They made up a story to try and cover it. They still had me pay 900 buck for the work they did. Their insurance company didnt even give me enough to cover damages they caused. The day I picked up the car, the car died 4 blocks from their shop. They did not tighten the battery cables, left my inter cooler pipe disconnected and boost line. I am surprised my engine did not blow from over boost. Shortly after i noticed my gauges did not work, Air fuel and boost gauge. After getting under the car they installed the rear engine mount right on top of the wiring harness cutting the wires in half. 500 in damage in having to replace that harness. Since day one i told them the clutch when depressed did not sound right and viberates. They said it was because it is a high modified car with a performance clutch and that it will sound different and feel different. 500 miles later i can hear alot of noise coming from the throw out bearing. 2200 miles later the cluch kit fell apart. Discover the bolts were not tightened correctly from day one. New 599.00 clutch kit down the drain. Worst service experience. They were quick to push blame on a former employee. Although on a positive note. The owners daughter was very nice and customer service friendly.
DA
Dale Jones
Had my trucks automatic transmission rebuilt here. Halfway through i had to come up with an extra 200 bucks because my transmission, (original since my father purchased it from the dealer) supposedly had some special performance parts. It began to leak heavily from the front pump at highway speeds only 1 week later and the pump would whine in reverse the same as it did before the rebuild. At considerable expense i had it towed back for warranty repair. Shop owner explained to me that they could not see any evidence of the transmission leaking, and the only way for them to tell would be a 300 dollar service to fix my leaking oil pan. ( keep in mind that the entire undercarriage of this truck is dripping red fluid upon dropping it off at the shop, oil is brown or black) my oil pan didnt leak enough to leave spots in my driveway so how could it possibly interfere with the transmission diagnosis? I continued to have problems and called again to speak with the owner and i told him that after ten minutes at 65mph and then coming to a stop, the fluid pours out of the dust cover onto the exhaust pipe and causes a fire. He didnt seem to care and mentioned the oil leak repair again telling me that without repairing my oil pan gasket he could not possibly diagnose the transmission problem. I gave up. One year and 40k miles later the pump finally failed. I have kept it full of fluid but the pump gradually got louder until failure. I doubt the pump was even replaced. DONT EXPECT THEM TO HONOR THEIR WARRANTY. You get what you pay for.