FedEx Office Print & Ship Center

3765 S Gilbert Rd #105, Gilbert, AZ 85297, USA

Address:	3765 S Gilbert Rd #105, Gilbert, AZ 85297, USA
Phone:	+1 480-722-0453
Site:	local.fedex.com
Rating:	3.5
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 17

Reviews 21

Emil Taheri

I called before going and stated I needed to print a attached file from my email then scan and send it to a potential employer.The employee, Shana said I could do that and told me what it would cost. I drove 15 minutes to her location and she then said systems were down and we may not be able to do it. She printed my docs then said she couldnt send them. She still made we wait to ring me up for 30 cents. She should have apologized and not charged me 3 dimes but apparently she felt no responsibility for having me drive there to not accomplish what I needed. Ridiculous. Will never go to FedEx Kinkos again.

Daren Huffman

With UPS and USPS you usually get some helpful answers along the lines of, your package needs to be in this box, wrapped this way, et cetera. Not here. Instead of getting useful answers and helping you ship your package, you get a broken record of, "No". They advertise they offer shipping solutions. They dont. Im 100% sure if the sender had given me a return label for UPS, they would have wrapped it (additional charge, of course) and it would be on the truck en route to its destination right now.

Lisa Popwell

Ive had a few bad experiences at this location, and today will be my last. Honestly shame on my for continually giving them second chances. I came in to pick up a print job. It was pre-paid, should have been a 1 minute stop. The two gentleman behind the desk took over 8 minutes to even acknowledge me. After todays experience Ive promised myself to find a locally owned print shop. Bye bye FedEx Office Print & Ship Center.

Anonymous User

Best Experience Ever with FedEx Office (and I do plenty of business with multiple locations) in a matter of 15 minutes and I didn’t even move from my chair. I’m sure Tom, the customer service representative that I spoke to on the phone briefly and communicated with via e-mail was just doing what he does every day but WOW! Impressive. Thank You.

Alexandra Ornelas

Went in to simply print but the black and white printer had an error after we paid for our prints. There was one person working and a line out the door. The employee didnt seem to have any sense of urgency, making small talk with the customer she was waiting on. Waited over 40 minutes to print. Ridiculous customer service, dont go here.

Lee Addis

If you are shipping for business do not bother coming here, even asking several times that my account number was entered and both employees here insisting that it was my large shipment was over $100 more than what I was quoted. I later found out after taking my business elsewhere that the account number was never entered.

Conrad M

Stopped by to drop off a return package and was in a hurry. Employee told us there was insufficient packing in the box and that "it could damage other boxes" then proceeded to charge us for the extra packing material. The box was being returned as it was originally shipped to us from Amazon. Dont trust this place.

Alex Mccloud

Horrible wait times. If there is like 5 people in line it will take like 1 hr or more to go through all of them Ive waited in line for 1hr and 30 min and there was like 6 people in front of me. Ive shipped stuff here like 4 times and every time it takes more than 40 min

Marcie Daughtry

This place is awful anymore. Anytime I come here its always packed and one person working. I Just dont get it!!! Only going to come here if its an absolute necessity from now on. Im going to find another location.

Darin Skirvin

I called to see how late they were open. The employee said, "We are open until 9pm but ask that you come by 8pm because we have closing duties". WOW! Welcome to 2017, now thats customer service: Ha Ha!

Rich Buckley

Simply awful customer service; 1 person working at a glacial pace, 2 other employees willfully ignorant of a long line of customers. I will investigate all other options before ever using FedEx again.

Mike Hastings

Tom is still just as awesome. Clean, all equipment has always worked. Although like all FedEx Office locations, do not plan on using the free AT&T WiFi. It barely runs at 3G speeds on a good day.

William Schwegman

Way under staffed for the holidays. Only one person helping customers and accepting payment. Waited 45 minutes to do a FedEx letter.

Nathan Brown

Kind of weird to repeat everyone else, but Tom was really helpful. Also, they dont do Notary services anymore.

Wordpress Dude12

Bad service, they were unable to take passport picture,then tried to charge for retaking photos

Terry A. Jones

Wonderful hard working staff. Easy in and out. So quick I already forgot I went . Good job.

Justin McCullough

Its east side of gilbert south of 202 in target area next to starbucks closest to 202

Katie Lochner

Great customer service, great prices, will definitely go back again!