The UPS Store

2487 S Gilbert Rd #106, Gilbert, AZ 85295, USA

Address:	2487 S Gilbert Rd #106, Gilbert, AZ 85295, USA
Phone:	+1 480-917-5838
Site:	theupsstorelocal.com
Rating:	2.9
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–4PM Closed

Location

Photos 15

Reviews 15

Nora Jones

I will never use UPS stores again this particular store took my Brother and I for a ride bait and switch , The owner/ Manager gave us a quote . Proceeds to tell us that they freight will be going out in the next 2 days , that was on a Wednesday , when my brother who lives in the area called on Friday .. and asked when their freight was going out he got a cock and bull story of how they couldnt fit the pallets through the door The fright left on Monday .. Mind you they got a table and chairs through the door just fine .. We never saw a measuring tape , We got told it depends on the weight when we got the bill we got billed for the dimensions we also had 3 boxes of My mothers stuff . they told us oh we had to repack the china never did , they told us we charged you for an extra box they repacked one box .. It was a small box placed inside of a large box flat nothing in it!! When I called and spoke to the Owner / Manager I was told very sarcastically we didnt charge you for the peanuts we had also been told they used extra bubble wrap for the China .. It was the Bubble wrap from my brothers house !! I called UPS store Corporate that was a waste of time they took up for him not much help .. Yep UPS stores have lost my business .. a Car Engine only weighs 600 lbs tell me how a dinning room table and 6 chairs weighs 1050 lbs ??? Oh thats right they bill by dimension

Reese Green

When I dropped off my boxes the girl that accepted them slid them off the counter and DROPPED them, like should couldnt give a crap. Not sure if she was doing her own "box testing" as if she wanted to see if she could break the contents before they even got shipped. When I ask why she dropped them, she said that it will probably be dropped like that 100 more times. WTF?!? While this may be true, I am not sure this is the ATTITUDE that UPS is going for when helping customers. I usually go to a different location, but I went to this one because it was on the way. NEVER again will I EVER go to this location. UPS should take that Franchise away from this person for negligence.

Karen Fleissner

Sent my package out on time at ups for 2 day delivery, but the employee didnt give me any indication that it was being picked up by usps and my package arrived a week late. Called and spoke to the owner for some sort of compensation and he explained how they partner with the post office, but he didnt want to help me out in any way. He said once usps has the package it is out of their hands. As a client, how am I to know all of this without being told? I will not be using this store ever again!

Joyce Allison

We recently shipped 3 large boxes of antique fine china to our daughter in Florida. After calling 4 stores with questions regarding price as well as what we could discern about their professionalism we choose the UPS Store at Gilbert/Williams Field Rd. WE DID GOOD!! The staff was highly trained and professional, and the packing was beyond what was expected. Five Stars!!

Eric Awerbuch

I needed a 500 page print job of 60 files completed within one hour, and this store was able to complete the job perfectly and immediately. They were also able to work with me via Dropbox. Highly recommend for print jobs!

Patrick Starzl

Mailed a yellow envelope that weighed 1lb and 0.5 oz to Ne. and it cost 18.07,give me a break,really that much? You wont get anymore of my business,ripoff!!

Anonymous User

I sat outside the store waiting for it to open for 45 minutes. It never did so I had to leave. They lie about their hours.

Anonymous User

The people here are really helpful and were more than happy to discuss all of my shipping options with me patiently.

D M

Closing at 6 pm is nuts. Other UPS stores open till 7pm to accommodate customers who got off work at 6.

Brian Lenertz

Dont go to this location. But you probably will anyway since its the only one open before work.

Crystal A

This company is unprofessional. Would not recommend. Period.

Jennifer Cash

Nice place and helpful people. Wish they had more hours.