FedEx Ship Center

Address:	70 1200 W, Orem, UT 84057, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	3.2
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–4:30PM Closed

Location

Photos 14

Reviews 27

Charles Hatch

Very disappointed with FedEx. I had a special package sent to my sister for Valentines Day. The package was scheduled to be delivered today, but suddenly tracking showed that there was a "Delivery Exception" because "the business was closed or the customer was not available." This was a Residential delivery, with NO signature required. What? I called FedEx and they told me the driver would have left a door tag, and my sister would have to sign it and leave it on her door the next delivery day, and then the package would be delivered. Guess what? No door tag was left. Im thinking the driver just didnt feel like delivering the package and made up some foolish excuse. I called FedEx again and spoke with a wonderful customer service agent named Mary (I think). She put a note on the delivery saying to leave it, because the shipper (me) approved it. We will see if the package is delivered tomorrow. Im hopeful, yet am not expecting perfection. FedEx is not to be trusted to do what they are paid to do.

Fred S. Bassett

I had a package scheduled for delivery on a Tuesday (two-day shipping from a Friday order) by 8pm. At 7:45am on Monday, this facility already had my package, but they didnt deliver it to me because it was "not due for delivery." Thats understandable. What isnt understandable is that Im here, 48 hours later, my package is 12 hours late, and its still just sitting "at local FedEx facility" in the same place it was two days ago. EDIT: They just updated the tracking information, saying they tried delivering my package, but the customer was not available. Thats hilarious, because a) it still doesnt say that it was ever scanned as out for delivery, b) they didnt update it until this morning, rather than last night when the driver presumably got back from his route, c) they didnt leave a note on the door, and d) my roommate was home and wouldve heard a knock.

Mr Kyle Strait

Our apartment sits top of a business in Mapleton. UPS delivers packages all the time with no issues. The incompetent FedEX delivery person tried delivering the package to a closed business when my apartment number was right on the package. If the lazy person walked around for two minutes, they would have easily found my apartment. Tell your employees to use basic logic when delivering packages. Since when does a business with no apartment number, become a specific unit?! Incredible!

John Billings

Package arrived at this location on a Saturday. Was scheduled for delivery on a Monday. Wasnt delivered until Wednesday. So it sat for two business days and two weekend days doing nothing, not allowing me to pick it up from their office because apparently it would be too hard to locate my package within their own building. When it finally was delivered they chucked the package (a laptop) didnt knock, and left. Worst delivery service ever.

Kim Fer1214

I was home the entire time, they put a note on my door without even knocking. My car was in the garage all day ! I was expecting the package so I planned to be home. It pisses me off because I had to drive to pick up my package which was completely uneccessary if you would have just knocked. Just like the cable guy on grown ups. Disappointed Fed Ex!

Taft Anderson

Lazy employee threw a package up to our door from the bottom of our stairs at our apartment complex today. I heard the box hit the wall outside my door and bounce around and when I looked it was ripped up and laying on its side. There was an expensive product inside. Usually FedEx is great but this experience was horrible.

Marc Morris

One of the better FedEx centers in the Rockies. Marie in particular is awesome but Ive never had anything but excellent, efficient service here... And Im commonly dropping 400-500lbs of equipment on them. My personal favorite FedEx in the American Fork/Lindon/Orem/Provo area. Recommended.

Veronica Garcia

Es bueno, hay dos problemas allí, uno que mucho se demoran y lo otro es que no hay alguien que hable español.

Nucular Robit

No way to talk to a human. Package details are vague. I have multiple FedEx locations in my area and could not find information on which one my package was being held at. Held for four days before being opened and finally being contacted with a usable location.

Denna Woodbury

The Orem office cannot get an address correct. They called and verified on day package was to be delivered (it was a priority overnight). And then delivered three days later. Guess it wasnt a priority for them.... So much for paying extra.

Jim Cannon

I was expecting rude unprofessional employees, but then I remembered its not owned by the federal government and they are an actual business where it matters how you treat people. Im going to avoid the post office forever!

Mike Lierman

This is the Express center. Im sure you allow you to ship other options, but Express packages specifically are held here. They allowed me to retrieve a package after closing twice.

Dad / Papa

I was treated very well here. They handled my shipment quickly and got me on my way. I appreciated their service very much.

Seth Dimond

Be there before 5:55, or theyll lock the door and pretend to not see you, even though theyre supposed to be open till 6pm.

Elsie Wong

Why would you tell me my package is available for pick up at 6 oclock if you close at 6 oclock??

sean mcmillan

Told them I have had problems with there service and they rectified. Now I always use fedex

Cris Keller

Qualifications to work at FedEx. -Have a pulse. WORST SERVICE!

karla Rangel

Muy costoso