Address: | 14175 W Indian School Rd A-8, Goodyear, AZ 85395, USA |
Phone: | +1 602-230-3170 |
Site: | az.aaa.com |
Rating: | 4.1 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Cristina Ramirez
Carla Smith is my agent and she could not have been more helpful! I had to obtain a bonded title for an auto purchase made through a private party. I wouldnt have known what that was or how I could legally obtained a title otherwise. She directed me to Wendy a representative through the title/loan department who was also extremely helpful. She informed me of what I needed to do and got me moving in the right direction. When I went to the MVD I also needed a surety bond. Carla had Craig contact me in their commercial department who was also very nice and helpful. He e-mailed me the bond within an hour of me speaking to him. Im happy I made the decision to have AAA insurance cover our vehicles. Ive found them to be more than providers of insurance. The representatives Ive talked with have gone above and beyond. Customer service is 100%! Very appreciative!
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Chris Roberts
I have been working with Nicole Gardea since I moved here in 2010. I have had AAA insurance for over 40 years. I was actually referred to AAA by my Farmers agent when I needed to add my 1st born to my auto policy. He told me then that AAA was not only less expensive than what he could do, they were the best for teen drivers. His own kids were covered by AAA. I have had nothing but excellent service and great advice with every agent I have worked with, in California, Washington and here in Arizona. I have felt the agents were not only agents, they were friends that always looked for the best coverage at the best price for me. Nicole is not only knowledgeable, she is smart, friendly and just yesterday I recommended her to my friend. Barring unforeseen circumstances I will be with AAA forever. Thanks Nicole for all your help on this newest renewal.
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Lyn Marthaler
After 49 years without any accidents through State Farm, we received a quote from AAA for Auto and Home Insurance. AAA was much lower then State Farm so we switched auto and home insurance to AAA last August 2014. This year we receive a Renewal Offer from AAA for auto insurance, and they increased the coverage by over 10%. We again did not have any accidents or even used the roadside assistance. Seems to me that AAA gave us an "introductory offer quote" so that we would switch, and then jack up the rates the second year. We will be shopping again this year for a new auto insurance provider. Too bad...we enjoyed being a AAA Member.
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Shirley Smith
I took my present auto and homeowners policies in to my local (and convenient) AAA office for comparisons. I walked out of there feeling much richer. I was offered more coverage at a considerably lesser price. My agent was Carla Smith, who has a way of making a customer feel welcome and at home. She was a joy to deal with. The transition from a company I had been dealing with for nineteen years to AAA was made much easier by Carlas offer to notify them of the need for cancellation. I will not hesitate to call upon Carla for any insurance needs.
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Jane McCarroll
We switched to AAA insurance in Sept. 2014 and were happy with the reduction in premium for both our homeowners and auto. We just received the renewal premium notices and the homeowners has gone up slightly due to inflationary increase in coverage. Im okay with that. The auto went up 15+%. No accidents or claims on either policy...not too happy with that! Have already spoken with a rep and she said there was an across the board increase in premiums.
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David Wilson
I wanted to renew my car registration and left feeling disgusted. As a member for over 25 years I thought this would be a simple transaction. First, I couldnt pay with a check, then was told I would be charged more for their "service" or lack thereof. I am seriously considering canceling my membership. What am I paying for if not for "service. Your policies make no sense. If you want my business you have to earn it, not treat me with such distain.
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Ed Kelley
We met with Carla Smith concerning our homeowners and auto policies. After discussion and computer inputting we were able to save $147 off of our renewal rate for auto insurance without any reductions in coverage. Our homeowners renewal rate was higher due to increased value of our home (expected annually due to inflation). Carla was wonderful! Her experience, expertise and general professionalism was noteworthy.
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Nancy Wachtman
My wife and I are purchasing a vehicle, with the terrific assist from Gabe Heck. He lived up to the accolades that we have heard about him. He was personable, and very knowledgeable while explaining the process. This is no doubt the sensible way to obtain a car, while avoiding the uncertainties of dealerships. Many thanks. John & Nancy Wachtman Goodyear, AZ
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Joe Malinovsky
The folks at AAA were the kindest and most helpful people. I wish I had caught the name of the young lady that helped me get my golf cart registered. She was professional, smart, and efficient; not to mention nice. My cart was registered in 15 minutes instead of a 2 hour wait at the DMV. What a great commodity; Professional and Nice! Thank you AAA!
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Jason Nast
When you call and you check on line and you look at the locked door at 5:05pm thats clearly marked 5:30pm closing time. You stand there very frustrated and dont get done what you want to get done! Grrrrr
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Rose Boerner
The two people that we dealt with were great -- friendly, helpful, efficient -- great experience! We received the tour books and maps we asked for and we also had two documents notarized.
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Jose Vazquez
Only one person to help you with registration. And she takes more than hour lunch. Very poor services, I may cancel membership.
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John Adams
I have been a member of your outstanding organization since 1975, and feel qualified to rate your service. Five-Gold-Stars.
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Rene Letourneau
It was very fast and the people are very nice.the team of Nicole and Carla are just great and know everything thank AAA
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Christina Bean
Very good service ,they all go out of their way to help. I would recommend this AAA office to my friends. Thanks
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cactusface dave
Dont ever call these people. They are not helpful and when you try and call they send you to voice mail.
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J Kelley
Another good visit with Carla Smith. As always very helpful. She is knowledgeable in her field.
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Marion V Ziegler
I am always satisfied when I go into the office on Litchfield, always waited on eight away
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Eric Poindexter
Every time i go in to renew my auto registration they are so quick and helpful.
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Deborah Wilson
Great service in a timely fashion. Cant ask for more!
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T Arizona
Great office for travel maps