Address: | 8800 N 91st Ave, Peoria, AZ 85345, USA |
Phone: | +1 623-877-8160 |
Site: | serviceking.com |
Rating: | 3.7 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
PE
Perry GQ Russell
Service King, Peoria Arizona Location Subject 2011 Land Rover RE: Unhappy Customer/Poor Customer Service I recently had a bumper/taillight replaced on my 2011 Range Rover. Service King, Peoria location did a wonderful and swift job on the exterior repair of my vehicle but failed miserably by breaking the center console cover/latch of my 2011 Range Rover. They also failed miserable with how dirty, and dusty the interior of the vehicle was presented to me. (Im still trying to figure out how an internal part of my vehicle could get damaged when the work was performed on the exterior) I am a military veteran and a recent customer of Service King, Peoria Az. I am very unhappy with the service and overall experience with Service King Collision repair. I was under the impression that Service King was a trusted place of business and my bank USAA highly recommended them. So in closing I would just like to say I would not recommend Service King to any other customer. The interior of my vehicle was not only damaged but dusty and disgusting. It appeared as if they took no pride whatsoever and majorly inconvenienced me because I had to take an additional day off from work to get the center console repaired. But I would like to point out in all fairness that the other location(tolleson 99th ave) that had to fix the center consol by installing a new center console did a wonderful job & the manager over there Armando Arivizu is a stand up guy! (Located in tolleson az off of 99th).. so if u have 2 choose,choose the tolleson location! He did his best to salvage a negative situation! Sincerely, Mr. Russell Veteran/Concerned Customer
CA
Carly Clase
This service king location completely exceeded my expectations. I wasnt sure what to expect at first but Brian Parker made me feel comfortable and kept me updated throughout the entire process. Their front desk staff were also very friendly. Not to mention, I had dropped my car off on Monday evening and it was already done by Thursday morning. If I ever need one of my cars repaired again, I will definitely be going back to this repair facility.
MI
Michelle Traylor
After getting rear ended, my insurance company recommended I go to Service King for repairs. They were great from beginning to end, especially Greg. I like the fact that they sent constant text updates letting me know how the car was doing. I would recommend!
JA
Jabe Deloach
Week and a half back, my center hood piece on my tundra flew off driving. My lights where not aligned correct and are off set. Truck was returned dirty. This place is screwed, do not take your vehicle there if insurance tells you, its not worth it
JA
james shinkle
They are advertised to be open from 8-1 on Saturdays. The window says closed when I get there, so they just lost my business. What does it take to update a web site?!?! Maybe a visit from the BBB is in need? Just wasted part of my day off.
WI
William Wilson
They did a great job at fixing my car, got it done in a timely manner. They kept me informed the entire time. Thank You Service King!!!