Address: | 2222 W Deer Valley Rd, Phoenix, AZ 85027, USA |
Phone: | +1 602-842-6150 |
Site: | maaco-phoenix-westdeer.com |
Rating: | 4.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–12PM Closed |
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Rich Behling
I called Maaco on July 20th telling them I needed my car worked on on Monday. I ordered the parts that was needed on Friday and they were delivered through National Auto Parts. Monday I brought my car in and Tuesday afternoon when I asked on the progress of the work I was told the car has not been touched it has been left exactly where you left it which is not good because I dont have a hood on my car and all my parts can be stolen. When I asked why that was when I asked on Thursday if the car could be work on Monday and they didnt tell me there was a problem until Tuesday afternoon they said oh we are a first-come-first-serve basis and our entire back parking lot is full of customers that are before you. When I asked him if I could schedule a day when the car could we worked on they said it doesnt work that way we work on it when we get a chance and the car stays here until we can. So basically I dont get any use of my car until they say so and theyre not going to secure it safely the whole time that its there. When I told them I wanted my parts and my key, they said thats fine heres your key we will set your parts out by the road. well thats a huge problem because I cant transport that hood in my 94 Camry so now the parts that Ive already paid for are sitting out by Deer Valley Road. They could have made arrangements to have National Auto Parts pick them up but they are not that professional of a location. Go anywhere else but here. If you leave your car here you risk vandalism or destruction of property to your vehicle not to mention who knows when youre going to see it again because these people do not apparently schedule appointments.
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Joe Stringer
Sadly, not the best experience. We took my daughters car here after a small accident. The car is badly oxidized on the drivers side, so we took it here to see if we could work a deal and get it painted too. We were told when they looked at the claim paperwork and inspected the car that they could apply the money for painting in the repair and do a whole basic paint job for "little to nothing". Dropped the car off on a Saturday. Several promised calls never received. We had to keep checking in and we kept being told that they were waiting on additional approval from the insurance. We found out Wednesday afternoon that they just sent the request to the insurance that day. First call back we got was on Friday to say the work was done and it was going to cost about $1000 additional to paint the rest of the car so we should just come get it. This was very minor damage. Nothing hidden.... replace/paint bumper cover and cracked tail light. Maybe $150 in parts.... So, $700 to paint the bumper cover? Not what we were promised. I feel taken advantage of. I figured arguing wouldnt get me anywhere, but maybe my review will help someone else. My recommendation: Dont leave your car without a written quote.
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Kelly Nilsen
These guys are amazing. We were scammed on awful van back in February and their manager Pat spent a ton of time with us trying to help us make it beautiful. We decided to sell it and take a loss. Pat then taught us things to look for when buying another vehicle. After, we bought an older van that had a great engine but had a lot of sun damage on the paint. Being teachers, the loss from the scam van really hit our finances hard, but finally in July we saved up and came in for a paint job. The price was cheaper than we expected and they offered a teacher discount on top of that! We used them because of how kind they were in February, even after they knew they werent getting our business for the scam van. We knew our next van needed a paint job and there was never a doubt in our mind where we would go when the time came. They took our gold beast and made it beautiful!! It looks like a brand new car. My 5 year old said we needed to rename it "Goldie Sparkles!" When we got our van back it had been detailed, a surprise we didnt expect. We really appreciate all the guys over there at Maaco!
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Greg Weis
Dropped my car off at 8 AM on Monday and picked it up at 3 PM on Thursday that was four days sooner than they said it would be done and it was done with a very good professional paint job. I have nothing but good things to say about Ted and the other employees at this establishment my best regards and I recommend them to anyone that wants a good paint job for a great price.
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Leslie Jaye
Pat Johnstonbaugh and his team, did an outstanding job on my Tiburon. The dent repair and paint job is flawless. It looks as good as it did the first day I drove it off the lot. The customer service I received from José Gamez, was above any other. I couldnt be happier with the overall experience I had at this Maaco facility. Thank you so much!
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Robert Henderson
I brought in my car to have its fender and a big dent removed on the passenger side. Within not even 2 days, the paint job was perfect and the dent was completely gone!! These guys are quick and professional, I would recommend to anyone and everyone!!
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Paul Farah
I own a taxi company here in Phoenix, and bring all my cabs here to be painted. So far, we have painted 6 vehicles with them. The work they do is excellent and the prices reasonable. I would definitely recommend the company to friends.
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Brandon Heider
Paint blended perfectly body lines outstanding job couldnt be happier
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Jesse Elston
Had my Camry painted here, will be back with my Tacoma!
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Jon Micetic
The re-paint looked great, and it was done on time.