Marlin Services

Address:	2928 S 38th St, Phoenix, AZ 85040, USA
Phone:	+1 602-470-1040
Site:	marlinservices.com
Rating:	4
Working:	7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM Closed Closed

Location

Photos 8

Reviews 13

Holly Tornabene

I needed a plumber. My toilet wasnt flushing and was coming up in my shower. Marlin came out, charged me $89.95 told me I needed a new toilet and that would be about $500. They, of course, would apply that initial charge to my service. Fortunately for me, I knew a toilet and installation shouldnt cost that much and told them no thanks. Walked away $90 poorer. I get a real plumber out and turns out my toilet is just fine. I have roots in my line. I tried to call Marlin and have them refund my $90, but they stated that Steven tells everyone that calls that it is $89.95 to come out and look for the service charge. Except I have a problem with that. Steven didnt tell me that. For that price, I would have gone with another company. In fact, I did after the Marlin plumber couldnt even take the time to properly diagnose my issue. It was $69 to come out and the plumber took the time necessary to thoroughly assess the repair. Bottom line - In my opinion, Marlin does not care about you or your plumbing issues...only getting their $89.95 and whatever other cash they can get you to cough up. I mean really? $500 for a toilet?!?

Kraig Heinzel

I just had my A/C unit serviced by Robert last week and I have to say it was THE BEST experience Ive EVER had dealing with any service repair or maintenance call. Not only did he show up at the very beginning of the time requested...he even made a call to let me know when he was on his way. He took the time to explain to me what was causing the problem and specifically what he was doing the correct all the issues. Given Im not a professional A/C guy, I really appreciated him explaining all the work that needed to be done to me in plain English too. He didnt make me feel stupid or intimidated to ask questions so I understood exactly what I was paying for and why the work needed to be done in the first place. Im an AZ native so trust me when I say Ive had plenty of dealings with A/C companies and techs in the past and nobody compared to the level of service and the UNBELIEVABLE results that I got from Robert and Marlin Services. Id recommend him and Marlin to anyone who wants the job done right and at a reasonable price. Its hard to believe, but thanks to Robert, Im actually cold in Phoenix in the middle of May!!!!

Rebekah Perez

Sent on behalf of Fran Mcnichols......I have been a customer for many years. I have had Robert serrvice my air conditioning on a schedule, he delivers outstanding customer service. He is prompt knowledgeable and professional. He always explains what the plan is for checking my air condition. He is pleasant and respectable to me. I could not ask for a better service person from your company. I am so very pleased with him being assigned to me and I always hope he is my air conditioning man. Thank you Marlin for having an outstanding employe.

Connie Uecker

We called Marlin to be put on a regular service program twice a year. Robert was the technician for the first appointment. He was very knowledgeable about our unusual system and advised us of all he was doing. We encountered some issues later Friday evening so we called and he returned the call in just a few minutes, gave us instructions and then returned Saturday morning to solve the problem at no additional cost! We will ask for him in the future and are glad we contracted with such a reputable company.

ta d

Very disappointed with them. I purchased a brand new AC from Marlin a few years ago. With temps over 107, I am sitting in heat. Every single year, since purchasing the new unit, something has gone wrong. Many times the repair was "not covered under warranty." Although I didnt want a citrus tree, something smells like a lemon. Who wants to bet that management wont respond to this comment?! Only compliments acknowledged, hmmm...

Collin Smith

Ive dealt with Marlin three times. Each time they have done a great job for me, provided quick service, and not gouged me. Most recently I moved out of state, my tenants AC unit went out, I was able to deal with getting someone out there and getting the AC unit up and running within the hour, and they fixed the problem a a reasonable price without trying to up sell me. I highly recommend them.

Ashley Overstreet

Anselmo with Marlin Services was very professional, knowledgeable and kind. He made it easy to understand what he was doing, why he was doing it and to understand what was going on with my unit. I was happy to purchase the package pricing so I can get my unit serviced again in the fall by this company. I will refer Marlin and Anselmo to friends and family in the future for sure.

Anonymous User

The tech didnt seem to know what he was doing. He said it could be a new "cap" that would fix my air conditioner. He guessed, I gambled that he was right, and we were both wrong. $266.32 for nothing. I think Im going to try someone who can guess better.

Donna Green

Robert Mitchell was extremely helpful when I was in need of changing my A/H and Condenser. He was professional and informative. Thank you and I look forward to continuing using Marlin in the future.

Anonymous User

Excellent service. Knew exactly what was wrong with our water pressure and fixed it quickly. Used excellent replacement valves that are way better than the junk this house came with.

CD Tempe Donald

Ive used Marlin Services for years for both a/c and plumbing and couldnt be happier with them. Rob (my primary technician) is very responsive and professional. Thanks guys!

Jessica Guggi

Just got my A/C repaired by them. Pretty happy with the job they did. They were on time and were quick with fixing my A/C.

Anonymous User

Amazing Air Conditioning Services! The technician came out and fixed out Air Conditioner fast! Thank god with this heat!!