Address: | 7118 E Sahuaro Dr Ste A, Scottsdale, AZ 85254, USA |
Phone: | +1 480-951-1971 |
Site: | acmelocksmith.com |
Rating: | 4.9 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Laura Varner
Erv came out and changed the locks on the front and garage doors. He called before he came out and I also received a text that allowed me to see where he was and when he would arrive. I had to run out for about 20 min, so that feature was very helpful. He changed out 5 padlocks and had 5 that were all keyed the same. He was extremely helpful with the programming of the new electronic lock. I could not have asked for better service.
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Tanner Horton
Acme was extremely helpful. Not only did they have the most competitive price of any locksmith company I called in the valley (And I called about 12). They were willing to match the dealership price to save me a longer trip up to north Scottsdale. There was a mix-up when my wife had to go in my place and Violet went above and beyond to have it rectified quickly and professionally. This is how customer service should be! 5 Stars!
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Rachelle Anderson
Big Mike was extremely professional and knowledgeable. The original installers put the lock in backwards causing the lock to appear broken. Other locksmiths told me I would more than likely have to replace the lock wanting to charge me around $450; however, Mike easily identified the actual problem and fixed the lock immediately. I will definitely be calling Acme in the future if I have any other lock issues.
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mark delgado
I called them to have my car key programmed and they told me it would be $1500 and if it dont work its not refunded well EVERYWHERE else that same job would be from $80-$200 I personally think the Guy I spoke with didnt know what I ment even after I tried to explain it but I would never tell somebody about this place at all but I will be posting this on my social media so everyone I know does not go here
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Amanda Misinco
Thanks so much! I had a great experience with Ryan. He went the extra mile to fix my jammed lock and make sure the door to my business was secure. He was very knowledgeable and considerate with his advice. Great customer service when calling, too! Pleasantly surprised to have someone arriving within a few hours of my call. Would recommend to others, and will definitely use again!
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Dylan .Lamothe
I ordered a safe through Acme, and received moderate service. They were always eager to help me and answer my questions when i called. But that was the thing, i always had to call them and rarely received a phone call back. Very frustrating, even on the day my safe was supposed to be there, no communication until i called them. They did get me a great price on my safe though.
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Lisa Miller
Excellent experience with ACME Locksmith. Brian arrived on time to our home in Phoenix, and worked quickly to replace the handsets on our exterior doors. One door was non-standard, but he had the necessary parts to make the new knobs fit. The work was done six months ago, and we have had no problems with the doors or locks. I recommend Brian from ACME Locksmith.
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Hugh Anderson
I have enjoyed excellent service , and available merchandise from Mercury lock and safe. + the most interesting being special Keys for my large and small boats in FT lauderdale FL . In order to get new keys in Florida I find it necessary to special order from the dealers. Mercury Lock and Safe makes them on the spot . How about that !
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Daniel Wade
Ryan actually showed up about 20 minutes before the scheduled window and my phone wasnt working well so I did not get his calls, but instead of bailing on me he waited at my house for about 40 minutes until I got there so he could do the job. I was very impressed. The service itself was quick, easy, and done properly.
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Dale Winget
Always on time and very knowledgeable technicians. I have used Acme for several high profile security keying installations and safe moves. I recommend them to everybody I know looking for their services. Big Mike is always a pleasure to work with and is a great mentor to the younger staff. Keep up the great job
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Michael Flynn
THE BEST IN THE BUSINESS - PERIOD! I have used them over 15 years and never had a single issue both commercially and residentially - IRV their field technician forgot more about lock security than most people know. If you want a true journeyman that is on TOP OF HIS GAME- ask for IRV. Michael
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Dale St. Arnold
Great job by Scott in replacing my key faub for my Toyota RAV4. Knows his stuff, took all of 5 minutes. Dealership and other locksmiths wanted 6-8x more to replace/repair. Also Scott signed me up for free call to open car doors locked. Great guy. Would HIGHLY recommend theses guys, they are pros!
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Scott F
I bought my safe from Acme 18 years ago. I needed it moved to a new home, so I called them again. Scheduling was easy, and Brian was very courteous and professional. The very heavy safe got moved with no damage. Well worth the money to have Acme move it. I have, and will use them again
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Carol Edwards
Brian and Ryan were great to work with. They got the safe installed perfectly into a VERY tight fitting spot. No mess-no fuss. The safes combination functions were explained well and all the extras plus my questions were also answered easily. Thanks for making it an easy experience.
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Bogdan Wojnicz
Purchased safe from Acme. Completely seamless and pleasant experience from start to finish. Delivery, installation, and on-site tutorial were all very professionally accomplished by a skilled and knowledgeable crew. I highly recommend this business for your security needs.
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Terri Paffile
Called and the gal who answered the, Im sorry I forgot her name was awesome and represented her company well. I have worked in the customer service world for over 30 years and she delivered the wow factor. Having not worked with this company before it is a great start.
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Elizabeth Blackledge
Big Mike was wonderful! I needed a locksmith in a hurry and he was there to help. Also gave very helpful security tips, things I hadnt even thought about. And the prices was really great too! Thank you! I will hanging on to Big Mikes card. Thanks ACME!
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Robert Kuhnert
Mike arrived on time, and was a very pleasant fellow to meet and to work with. When he finished putting the new equipment on my safe, He thoroughly explain to me how to properly use the safe door. He was very patient throughout the whole process. Nice guy.
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william brune
Big Mike arrived on time, the installation was done professionally, and instruction on the operation completed with all questions answered fully. I could not ask for better service. I highly recommend ACME Locksmith, Scott and Big Mike. Thanks again!
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Jared Buchanan
I got locked out of my car in the rain around 10pm so I called up these guys. Big Mike was locked inside his communitys gate due to the electrical storms that were going on and he sill found a way to get it open and come save me! Thanks man!
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Joe Aylesworth
This is the second time we have used ACME Locksmith and we are very pleased. Because of our situation they figured out how to help us late on a Friday afternoon. They are professional and customer in. We would definitely use them again.
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Pat Gavin
Mike called when he was on his way. He was very personable and did a great job. He was able to make keys for a gun cabinet that I had basically given up on and thought we would have to drill the locks out. Yeah Mike go a great job!