ROLFS Salon at Gainey Village
| Address: | 8787 N Scottsdale Rd #202, Scottsdale, AZ 85258, USA |
| Phone: | +1 480-607-1414 |
| Site: | rolfssalon.com |
| Rating: | 3.1 |
| Working: | Closed 10AM–6PM 10AM–8PM 10AM–8PM 8AM–6PM 8AM–5PM Closed |
Location
Photos 69
Reviews 14
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Amie Rish
I had myself and all of my bridesmaids and my mom (9 people total) get their hair and makeup done for my wedding at the new Gainey Ranch Rolfs Salon. I was very impressed with the salon environment and my service. I had a trial and felt very comfortable to share the likes and dislikes. They were able to make all of the changes for my big day and I was very pleased. While I was in for my trial and the day of my wedding, Rolf himself stopped in and was SO personable. I felt very special and the staff definitely perked up. I had Emerald for my updo and Victoria for my makeup... They were both great, experienced and very sweet! I would definitely recommend both of them. This salon also reached out to me once they heard about my venue foreclosue on the news and offered to do my bridal hair and makeup for free!!!! What amazing customer service! I definitely took them up on it! The girls all had a great time and loved their final looks. The only negative experience was that booking everything was through their corportae office and I felt like they had little communication between corportate and the store/ locations. On my tiral date and the day of the wedding the salon tried to charge me and I had already paid in full for all of the wedding services, minus tip. They made it a little uncomfortable at the front desk with verifying and finally spoke to someone at corporate to verify that I had already paid for everything. I also upgrade the girls makeup to add fake eyelashes and apparently it went from evening makeup to event makeup (with that one change) and ended up costing me $300 more... Not super reasonable but I wanted to treat my girls and it was my wedding day so I wasnt going to agrue. Overall, it was a very postive experience and I felt very taken care of from Rolf, Emerald and Victoria. The payment situation was the only poorly handle thing- they should have had better communication for such a large party bringing in so much $$$.
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Anonymous User
Had gone to Rolfs at Arrowhead and they just didnt get it and fried my hair. Got a referral from an aquaintance to see Dolores at the Gainey location. Made an appointment and well, she was fabulous and she GOT IT! Did a wonderful job on my hair and I couldnt have asked for a more knowledgable stylist. Wonderful experience. Dolores truely deserves the title "MASTER STYLIST"
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Audrey Menard
I have been to many salons over the years but Rolfs is by far the best experience I have ever had! My daughters and I have had many appointments now for hair cuts, make up, coloring, facials, and evening hair style. Every visit has exceeded our expectations. Rolfs people are professional, caring, and with-it. Rolfs has my highest recommendation.
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Tina Mitchell
I came here for full highlights and cut since I just worked next door. So, it was more out of convenience. I dont remember my stylists name, but she did an awesome job, and I loved my new look! The price was what was expected, but it was worth it!
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Anonymous User
Morgan and Delores depth of knowledge and suggestions have assisted me in understanding what I could do with my hair and makeup to maximize my looks. Everytime I leave after a service from one of them, I am always amazed how my looks are enhanced.
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Elizabeth Smith
Great as always . Always fel good there . Ream ( spelling unsure) did my eyebrows yesterday and today did my hair. She did a great job at both ! Very satisfied .she is very friendly and capable. Liz Smith
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Alex Large
Overall bad experience, have had to switch stylists so many times, and been cancelled on almost every other appointment. Not reliable as a hair salon. I will not be going back to rolfs.
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Anonymous User
The worst salon experience ever.. People are always fired, cant get anyone that knows what theyre doing
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Chris Schmid
Love this salon.Great atmosphere.Everyone is so nice.They do a fantastic job!
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Anonymous User
Overpriced, crappy service, way better experience at Rolfs in Chandler.
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Anonymous User
Horrible. Terrible to employees and no one knows what they are doing
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Casey Crocker
Absolutely HORRIBLE. BEWARE THIS OVERPRICED WANNA-BE SALON.
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Anonymous User
Love it there, very nice staff.
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Malignant Juan
OVERPICED AND SNOOTY.
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