Address: | 18700 N 107th Ave #22, Sun City, AZ 85373, USA |
Phone: | +1 623-583-6424 |
Site: | theplumberguy.com |
Rating: | 4.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM Closed |
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Stacy Riley
We contacted B K Plumbing and Bath after struggling to get our upstairs toilet to stop leaking. We tiled the bathroom ourselves and put the toilet back on and it leaked, causing tiles to pop up and the drywall ceiling below to bubble up. We contacted a handyman service and he put the tiles back on and fixed the drywall but now a month later the toilet started leaking again. We decided that this toilet was over our skill level and we called in reinforcements! We called and was able to get on the schedule the same day. Juan came out and took the toilet off and inspected it for any major damage to the flange and the toilet itself, he then shared that for upstairs bathrooms, the toilet needs 2 wax rings and not one. He also pointed out other things that the handyman had done incorrectly. Juan then proceeded to get the toilet back on and sealed around the base. I am happy to have the toilet not only fixed, but fixed the right way. I will be calling B K Plumbing back with any future plumbing needs for sure! Thanks for your prompt and expert service!
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Jon Micetic
1) Put a hole in our A/C unit (and had it partially repaired) 2) Destroyed a $1500 astroturf dog run 3) Ruined a drainage line 4) Put the gas shutoff valve in an inaccessible location 4) Back filled using our decorative gravel 5) Broke our flagstone walkway, and tried to hide the pieces in our bushes 6) Quoted us one price, and then doubled the price the day of the install (and did an extremely unprofessional install) 7) Put multiple holes in our flexible drip irrigation line Ive waited 6 months to write this review, to see if I was over reacting, or if it was actually them doing a terrible job. After 6 months Im still extremely angry with BK plumbing. When friends ask for a plumber, I go out of my way to tell them not to use BK.
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Tim Boysun
These guys were awesome from the minute I called, from my panicking phone call to rearranging their schedule to help us in our time of need. The day we had the issue was closing day on our house we bought here in Surprise. "Iggy" came to our house and made our day a million times better than it started out! He was very professional and told me exactly everything he was doing to fix the issue. Im one of those guys that likes to know exactly what is going on. He answered every question I had and it was great! Couldnt ask for a better serviceman. He is definitely an asset to The Plumber Guy business in my mind. Not to be cheesy but "When you want it fixed right, call The Plumber Guy!"
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Tanya Hodgson
I had an issue with my washer flooding my utility room that turned out to be the result of a clogged drain pipe. I was particularly impressed by the communication of the company as a whole, as well as the integrity, character and professional demeanor of the service tech, Juan. He demonstrated respect in the way he moved my appliances to access the drain pipe and was very cautious with some of my "old" fixtures. He was also friendly and efficient. He had my washer draining again within twenty minutes or so and did not leave the premises until he knew the matter was fully resolved. It was a refreshingly drama-free experience and I will be holding on to their business card.
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Mara Acosta
One of the best experiences. Great communication before the install to make sure I was getting what I wanted, offered suggestions that saved me money and have done everything to make sure I was satisfied with their work and service. They installed a new sink and faucet I purchased on my own and a 5 stage RO system I bought through them. When I didnt like the standard water dispenser it was no problem to install a different one I purchased on my own. I worked with Jeremy who was very detail oriented, took the time to make sure the job was done right and made sure I was happy with the install. Great job guys! Im glad I chose you.
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Michelle Marzocca
This is my plumber for life now! They were great to work with; they answered the phone right away, came out the same day, put protective booties on their shoes before coming into my home, were very polite and professional, they educated me on the problem, had all the parts needed to fix the job and took care of it the same day, and they are very reasonably priced. Excellent work, great people, nice website, awesome owner. I highly recommend using The Plumber Guy for all your plumbing!
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Jack Crail
I had them replace the cartridge in a Moen kitchen faucet and install a little tank to heat the water quickly. It seemed like a fairly simple job but they charged me $568! But what is worse is that after they put the faucet back together the handle was loose and floppy. Within a week it broke off. I had to replace the whole faucet. So all together the experience cost over $1000! Get your estimate first with these guys and ask for a guarantee!
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David Mikulcik
I have used BK in the past on 2 occasions and was very satisfied. I called in today with a potential problem and Gary walked me through the step to correct without sending some one out. I had called another company and they did not offer the same advice and scheduled a call. Calling The Plumber Guy saved me a expense, thanks!
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David Litchy
Patrice in dispatch and Scott the plumbing tech servicing my home were extremely helpful. Within 1 1/2 hours from first contact, problem was fixed. Scott was very professional and friendly. Will definitely consider The Plumber Guy for future plumbing needs.
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Marie Crossley
I had a plumbing job that was difficult to reach. The Plumbing Guy came in, evaluated the situation, retrieved the appropriate tool from his truck, and finished the job. He was professional, efficient and friendly. I would recommend The Plumbing Guy to anyone.
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Nicole Hosking
The Plumber Guy was great to work with and very patient working with my water heater warranty company. Their prices were very fair, the service was prompt! I will definitely use them for future plumbing needs and happy to refer them to anyone I know.
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Todd Crosner
Fantastic service in an emergency situation (water leak). Adolfo "Junior" arrived within 30 minutes of my call, quoted a reasonable price and got the job done. Thank you so much for the super quick service!
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Jackie Sitosky
Could not ask for better service from the first call to the end of the job. Polite, clean, efficient...WONDERFUL SERVICE and the price did not bankrupt us! Cant say enough wonderful things about our experience.
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T Boomer
These guys are great! Theyre honest, responsive, on time, professional and neat. Theyve done simple repairs to installing a thankless water heater for me and theyve been wonderful to work with.
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Sandy Rachedi
I would recommend The Plumber Guy to everyone ,they explain what they are going to do;they are very honest, on time and clean up after the job is done. I am very glad they are my Plumber.
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Katherine Christensen
BK Plumbing and Bath is my number one choice when it comes to plumbing services. They arrive quickly when needed and never hesitate to answer any of my questions about their service.
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Kitty Boso
Fabulous repair! He was immaculate and did meticulous work. My Dogs liked him too! A+ job and very respectful and smart. Best Plumber in Scottsdale/Carefree by leaps and bounds!