AAMCO Transmissions & Total Car Care

17138 N 134th Drive, Surprise, AZ 85374, USA

Address:	17138 N 134th Drive, Surprise, AZ 85374, USA
Phone:	+1 623-432-9122
Site:	aamcosurprise.com
Rating:	3.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 20

Reviews 11

Sancte Alphonse

They took my vehicle for a test spin, that already had an Aamco rebuilt tranny just out of warranty, saw no computer codes but heard and felt the clunk of the transmission when shifting from 2 - 3rd and told me they need to pull the transmission for $500 to look further. Thats reasonable and I expected that. The only problem is the only thing that was wrong were broken motor mounts. Not having any computer codes that would indicate a slipping transmission these guys should have known to check some other component. Instead, I went back to the Aamco in Prescott Valley (where I had it rebuilt the first time) to see if they could work with me since I was literally like a few thousand miles out of the warranty period on a $3600 tranny job they had done only two years prior. The Prescott Valley AAMCO has a new owner who is very self conscious about the public image of his AAMCO and was willing to bend over backward to make things right. They rightly diagnosed the motor mount issue (all 3 were broken on my oddyssey) and I did the work myself. $250 in parts and the van is absolutely fine!!! The tech at the PV office called the Surprise office to see if they even bothered to check the mounts and they responded that it was not in the report. I doubt I will ever use Aamco again but at least the new guy in PV wants to try to do things right and they were knowledgeable enough to rightly diagnose this.

Darren Behner

7/17/13 Ronnie Krzyzewski the manager is terrible! Started with a price match to rebuild my transmission. In which AAMCO didn’t didn’t put in all the new parts that were on the quote. Apparently there is no such thing as a new torque converter according to AAMCO manager Ronnie Krzyzewski. Then I was told after the transmission was done, I could not pick up my car unless I purchased a alternator. Even if It was bad it dosen’t stop you picking up the car. There was no option offered to fix it myself. Once I was there to review the work and test the car, Ronnie Krzyzewski told me and I quote “The car belongs to AAMCO” Wrong!! Getting a test drive to verify the work was a battle. Finally was able to get my car back after over 2 weeks, and a broken windshield. Terrible experience.

suzette smith

I TOOK MY PERFECTLY WORKING CAR HERE FOR A TRANSMISSION TUNE UP, ONLY TO BE TOLD I HAVE A SOLENOID LEAK. I HAD NEVER HAD A LEAK UNTIL I TOOK IT TO THEM. THE VERY NEXT DAY THERE WAS A HUGE PUDDLE OF TRANSMISSION FLUID IN MY GARAGE WHICH NEVER HAPPENED BEFORE. I WILL BE GETTING TO SERVICED BY ANOTHER COMPANY AND REPORTING THIS TO THE BETTER BUSINESS BUREAU AS WELL AS MY ATTORNEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE CONTACTED CHANNEL 3 NEWS WITH MY STORY, THEY ARE COMING OUT ON TUESDAY. SO RON YOU HAVE UNTIL TUESDAY. I HAVE PROOF IT WASNT LEAKING BEFORE I CAME TO YOUR SHOP!!!!! TO CAUSE SOMEONE TO HAVE TO PAY FOR REPAIRS THAT WERENT NEEDED SHOULD BE A CRIME ( IT IS FRAUD) THIS PLACE SUCKS FOR WOMEN!!!!!!!!!!!!!!!!

Howard Jenks

On a recent trip to Tennessee, it was necessary to have my transmission rebuilt in Arkansas. Once back on the road, everything seemed fine. However when arriving home in Arizona, I noticed that my car was dripping transmission fluid. I called the mechanic in AR and he told me to get a local mechanic to look at it. I took it in to Rob at AAMCO and he confirmed that the front seal was indeed leaking. He was willing to do the warranty repairs and coordinate with the business in AR to cover the costs. Rob was able to complete the work very satisfactorily, and ahead of schedule. I would like to give this shop an AAA+++ rating. They have earned my business from now on. Kudos to Rob and his staff for a job well done!

Tim Thomson

This is now the 4th time Ive used Aamco in Surprise, AZ as they have done repairs on my sons transmission, and also on my truck. One is German, and one American. They KNOW their stuff, and not just on domestic vehicles. They have given me great service, and also at a great value every time I have used them! Ive lived here in Surprise, AZ for around 12 years, and have always used a place on Grand Ave. to get work done, but not anymore. I now use Aamco for any of my auto & truck repair needs. Im going to drop my sons car off today to get the air conditioner checked out, so today will be my 5th visit, so expect another 5 star review!

Adam Goff

I havent had any problems or bad service from this Aamco. I wanted a 2nd opinion, so I went to this Aamco about a service that another auto repair company had advised me I needed to replace and soon! Ron, mgr @ Aamco advised me that I really didnt need to replace the items, I still had several months of usage. He didnt have to tell me that, he was honest and helpful. But, for my peace of mind, I decided to replace the items, knowing that my car was over 10 yrs old and had never been replaced before! The service was impeccable as well as the customer service. I will return again! Thank you, Irene

David James

Had a terrible experience here. Overcharged for sloppy work, got car home and rubber gaskets to manifold cover laying on engine, engine light came back on because something was left undone, had to take car back for another 2-3 days after it being there 4 days. Quoted a price for replacing break lines only to be charged $130 more, was told by manager that a couple hundred dollars is the same as $330.79. Never going back here.

Brooke Bacon

Took our Subaru to Aamco for an AC recharge. The AC was coolish, not cold. They quoted us $1300 for a new compressor, hoses and coolant. Quickly got out of there, took the car to our real mechanic, Hans, in Peoria. He correctly diagnosed the AC problem (old cracked hoses) and got us out of there for $655. We wont be back to Aamco for anything! I see everyone whos reviewed them during the last 6 months has said the same. Beware!

Rebecca Klupp

I was very hopeful after reading many of the reviews, unfortunately my experience was less than stellar. When I got my car back it was making terrible noises and when I took it back in I received nothing but rudeness. I was very frustrated with the issues after paying $3000 and was told I should be grateful since my car didnt even move when I first brought it in. I think the desk clerk needs some customer service training.

H Villegas

Went in to get a free vehicle courtesy check on My Lincoln Continental. Turned out the transmission needed to be rebuilt. Ron the Manager was great and gave me a great price to do the work plus gave me a great warranty. I was really concerned because I really couldnt afford the cost to repair my vehicle but Ron got me financing for the repair. These guys are great and I recommend this shop to everyone thanks Ron.

Dave Cochran

Wow! surprised at some of these reviews! I have used this Aamco a couple of times. I had a few issues after some service work,but nothing they didnt make right by me. I work in this business so I would KNOW if they would have done some funny stuff. I had them work on my cooling & A/C systems without a problem!.They also totally rebuilt my transmission.I will use them again when Im in Surprise next time.