Data Doctors of Tempe

Address:	5154 S Rural Rd, Tempe, AZ 85282, USA
Phone:	+1 480-275-7626
Site:	datadoctors.com
Rating:	2.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed

Location

Photos 4

Reviews 8

Matt Le

First of all...dont go to a place where you cant see the lab and meet the technicians face to face. Data Doctors sends in your hard drive to another location (which they dont tell you) when its worked on. Having it shipped increases the chance of your hard drive getting more damaged. Theres another Tempe data recovery place where you can actually walk into the lab and meet the technicians. Heres my review of Data Doctors: "Perhaps its the fact that Data Doctors couldnt help me recover my data but I have this lingering suspicion that there was some human error. I was really banking on this professional service to do the utmost careful job to recover my data but in the end they said that there were gouges on my platters from the failed heads. I was previously told that there were none by the technician during the original diagnostic. Im now at another data recovery company whom I feel I should have gone with in the first place because I can see the lab as I walked in, and felt like I had a personal relationship with the engineer working on my hard drive. I was able to talk to them and see the place where I know my hard drive was being worked on. The Data Doctor woman associate at the Tempe location couldnt answer a lot of my questions and she left me in the dark as I reluctantly handed over my drive. There wasnt a lot of reassurance of knowledgeable sense from this girl. Being at this other recovery location was a total day and night experience. The engineer at this other recovery company said though the heads have failed, they can perform raw recovery on my platters. Im relieved that he told this to me and now Im so mistrusting of the professional advice from Data Doctors who told me and assured me that my data is unrecoverable and that theres nothing in this industry that can recover my data. Im so sad that I wasted my money and time and I even thought of potentially spending nearly $2000 just to get my data. There has seriously been a lot of heart ache over loosing this data and I feel angry to think there is a possibility that untrained hands might have damaged my drive further." This experience has left me mistrusting of Data Doctors and never wanting or recommending anyone I know to do business with them.

shaun pitts

Walk into Data Doctors yesterday with the rudest customer service I probably had in my life. I came in with my Sony laptop and explain the man my computer is running slow and I can hear a strange sound coming from the computer after being in use for a long period of time. Without even touching my laptop he proceeds to tell me my hard drive is broken and told me the cost was going to be $510 dollars. I tried to ask is there some diagnostics tools you can do so we can be positive about the problem, and what is break down of the price(cost of labor and parts). He immediately interrupts me with a sour look " Cant give you a break down of cost for parts and labor , and I been doing this for many years now and I dont need to test anything." Now I can understand not telling me the break down in labor cost, but I dont understand is telling me the cost for part. For a Somebody to not break down the difference from parts and labor to a customer, and wont run a full diagnostics service(which I had a coupon for) seems Iffy to me. Now for the icing on the cake, asking the person name was like trying to pry a dog from his toy . Everytime I ask his name the response will be " that is irrelevant" So now its irrelevant to have manners and know the person name to whom I am speaking with. Moral of the story is why would I give my business to a person who talking down to me

Osama Al Haid

My experience with data doctors was fantastic. My phone was basically unusable due to a manufacturing error so I did not have any access to my phone. They managed to extract everything I needed from it. The reason why I gave it 4 stars instead of 5 is because of the price. The price was really high for what I was asking for, but I guess it was necessary since they would need to use advanced technology to extract what was needed considering you cannot turn on the phone at all. In addition to the high price, I needed to wait a full two weeks for them to finish the job and if you wanted them to work on it faster you would need to pay an even more ridiculous price, and when I say ridiculous, I mean enough money to simply buy a brand new phone. But this is how much I valued the data that was inside my phone. All in all, they get the job done when you need your device to be fixed or need something out of it.

Sharice Anderson

To wonderful service i received in the past couple of days, well there are not enough stars to fill in to show it! It was fast, efficient and the staff was amazing. Phillip at the Tempe office kept me informed every step of the way. Even on the day i was coming to pick up my laptop he was sure to let me know he wouldnt be there but he would leave excellent notes for his co worker( also amazing) to share everything he did. Best part of it all, my computer is working fabulously!!!

Niki zborower

Bernel and Nathan are the best! The personal service they provide is bar none. Both are knowledgable and friendly. they do what they say they will in a very timely and efficient manner. I go to them all the way from Gilbert. I know there are closer locations but I like these two and will stay with them as long as I am in Az. Thanks guys for all of your help and kindness. Niki Z

Roy Stepp

I have been a completely satisfied customer of Data Doctors for 5+ years. They have always dealt with any issues I have in a professional and candid way. I would recommend them to anyone with a computer issue or desire.

Ed Perez

Drop off my computer and was told my computer was going to be ready the following day, I use this computer for my business, 4 days later after calling twice I finally got my computer back. Very unhappy customer.

Anonymous User

Very fast friendly service. Tech is very knowledgeable . I will definitely be returning. Thanks guys.