Address: | 1750 S Los Feliz Dr #104, Tempe, AZ 85281, USA |
Phone: | +1 480-834-5118 |
Site: | serviceprosaz.com |
Rating: | 4.6 |
Working: | 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM Closed Closed |
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Adam Goldberg
Bob, one of the owner’s, came into my business to purchase a product. We began speaking and right away you can tell he is an honest, straight forward and very respectful person…that is when I started asking questions about heating and plumbing issues my mother was having! Within an hour of just meeting he had called his office, helped setup a consultation and had someone at her home inspecting the problem. (This is a problem that another company had been “waiting” on a part for almost 2 or 3 weeks). The next morning we got a phone call back, the price was more than fair and by early afternoon there was a technician installing a new (very complex) water heater. To say he went above and beyond would not be doing it justice. An overall positive experience all away around and my mother mentioned how nice, friendly and punctual the service technician(s) have been. We will be using them for all of our personal and business related issues and highly recommend them to anyone. Thank you Service Pros!
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Daniel Faulkner
The plumber was scheduled to arrive from about 12-2. He arrived a little after 12. I tried to wait but had to run a quick errand. He arrived when my wife was home. She called me and said it cost $304. This didnt make sense to me as it was a minor water running, but not overflowing issue with the toilet. She said he told her it needed a new part, etc. I figured the part had to be around $100 or so, and about an hour of labor to charge that much. When I got home he was headed out the door. She told me she asked about the breakdown but he didnt provide it. We looked up the exact same part online - $13 bucks. The work took him about fifteen minutes to complete. So $290 for labor? I have a call into the manager as to how a company can legitimately charge $304 for a $13 part and 15 minutes of labor. Too bad she already paid but unless something changes I may need to take further action on this.
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Dale B
Service Pros always gets my heating and A/C needs taken care of in a professional and timely fashion. Their techs are courteous and knowledgeable, and are always willing to explain things when I want to know more. Whenever they havent caught a tricky problem the first time they have always been quick to correct the issue. I have never gotten the sense they are trying to upcharge me, just honest guys who do good work. At the beginning of the summer my 10-year-old heat pump went out and I didnt have the money at the time to replace it. They created a payment plan that worked for me and didnt even charge me interest. The Trane unit they put in has been incredible! I highly recommend Service Pros to my neighbors and friends. If you need service or new installation, call these guys.
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Kerry Kinser
Called Apache Junction Plumbing which is actually Service Pros. My mom needed a few plumbing issues fixed to include a toilet and washer not draining. Washer was backing up into the sink. Kitchen sink also had a leak. Darren the technician called me early and arrived early. He was courteous, professional, and worked to fix all three problems. All were fixed after three hours. I was expecting to pay allot more than what was charged. The price was very reasonable considering the work done, and the work wasnt easy by no means. All in all, on time, professional, fixed all issues and very well priced. Definitely would call again.
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Mark Adriansen
These guys are great! My main drainage line backed-up one evening. I called Service Pros and got the after hours answering service. Told her about my issue and she had the plumber call me directly within a few minutes. The plumber (Darren) told me what to do to get us through the night and be able to use the toilets and water. He was at my home the very next morning at 6am to snake the line and replace the gasket on the toilet. I have used Service Pros a few times and you can tell that they really care about their customers and providing great service. I highly recommend them.
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Todd Spencer
We are so grateful to have used Service Pros for plumbing and AC over the last 10 years – the service is prompt and professional, and they are always willing to answer questions and let me watch what they are doing. When we bought a fixer-upper, we trusted Service Pros to do the major repair work – weve had our water heater replaced, our home completely re-plumbed, two new roof-mount air conditioners installed, new hookup to city water and sewer (converting from hauled water and septic tank) . . . they did it all!
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Anonymous User
I had a great experience with Service Pros Plumbing! Ive had 4 different plumbing companies out in 8 years in attempt to fix a hot/cold water cross. Bob with Service Pros came out and investigated where all the lines in my house. He didnt have to tear up my walls like the other guys did. He had the problem diagnosed and repaired in two hours. Rates were more than fair for the service and experience. I will use Service Pros again and recommend them to all my friends and family.
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Joe Knapp
We have used Service Pros to locate and fix two leaks in our home over the past 3 years. Additionally, we contracted them to replace our aging air conditioners. We are pleased with the work they have performed and would highly recommend them for any plumbing or air conditioning work you need completed in a prompt and honest way.
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Tiffany Richardson
Service Pros have performed work for us on multiple occasions including our AC, water heater, and toilets. In each case they have done excellent work. Very reliable company.
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Steve Shank
We have used Service Pros for years and have no reason to stop. Excellent, prompt and knowledgeable service. I trust them 100%