Downtown Self Storage

Address:	1510 Mill St, Conway, AR 72034, USA
Phone:	+1 501-932-3123
Site:	storageconway.com
Rating:	3.9
Working:	10AM–3PM 10AM–3PM 10AM–3PM 10AM–3PM 10AM–3PM Closed Closed

Location

Photos 12

Reviews 7

Joyce Lauritzen

2/3 of everyones things were GONE. Me and 3 other Hendrix students decided to split a unit. We opted for a combination lock so we could get into the unit whenever we wished, independent of each other. We used it from December - August. In December, a couple of days after the unit was in use, there was no lock on the unit. I purchased TWO more for added security, with no help from Downtown Self Storage. One of us visited in May, and both locks were gone, and our bikes were gone. Downtown Self Storage did NOT reimburse us for a lock, and did not give us one of their locks for free. I was very disappointed. The man we talked to was a much older man. I called him up in May after the second break-in, and he put a lock on the unit until August. In August, he said he did not remember when I called in May. He said he was old, and didnt have good memory. As if me or my friends cared -- our stuff was gone, forever. My yoga mat, my lamp shades, my friends luggage with cash and checks in it, multiple boxes... I gave him two dates, spanning around a month and a half, for him to check the camera footage. He said he would, and get back to me. He never did. I followed up in August, and he said the footage probably would have recorded over itself and he could not find it. Oh, what a helpful man, isnt he? SO, there is no security at Downtown Self Storage. No one checks the security cameras. No one cares about your possessions, and they are not motivated to help you. Try Waller Security Storage instead.

Jennifer Bonds

We used Downtown Self Storage for a year while we were recently building a house. We thought we only needed 2 units, but when the moving crew was unloading we realized we needed 3. The friendly staff were able to accommodate our need on the spot. Our units were very clean and we never experienced any issues with security. I would highly recommend this storage facility.

Darin Pearce

Rented a unit here when my inlaws downsized. There was plenty of room for all their stuff. The monthly cost was very reasonable. We had to get in and out of the unit lots because we were selling and moving stuff constantly and we never had any problems. We had to call the owner one night because we forgot the gate code and they responded quickly.

Robbie Wills

Downtown Self Storage is under new management and has greatly improved the security and convenience for customers. The rates are the best in town and the staff is very friendly and helpful. More lighting and cameras have been added.

Michael Robinson

Like the other guy says. Nobody cares about your stuff. My things got stolen from there and they didnt even have cameras that recorded.

Sandra Edwards

What a nice clean facility! The staff are amazing and attentive!

Dana Wills

Great Service, Great Location, Secure Facility