Address: | 1620 W Katella Ave, Anaheim, CA 92802, USA |
Phone: | +1 714-638-8181 |
Site: | planetfitness.com |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM |
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Yira Pineda
If there was an option for no stars at all I would keep it that way. I have had bad experiences with this location. My mother and I signed up about a year ago and were told this wasnt a contact I was very well aware because I have had them before. We both signed for electronic payments, I kept having the issues where my money was not being taken and I was always being charged a fee for not having the funds. This happened 4 times every other payment in went through I always had money in my account they kept fixing it because they knew it was their fault but 4 times really !! I had to go over there in person twice and so many apologies and still not fixed until I was upset. We spoke to a guy there and he told my mom and I we couldnt cancel it was a contract we were shocked!! he gave us a specific date to cancel we waited while they took our money. I call again and a young lady says we could of canceled months ago it wasnt a contract.. Does anyone know how to do their job.
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CamryV6SE
Overall its a great gym! I love how its clean and how you feel very comfortable their. It has lots of machines and free weights, I cant complain about the gym environment. I would have gave 5 stars, but the staff is very rude and disrespectful. The man that is bald with glasses and now wears a black shirt, he looks African American with a mix. Hes very unfriendly, always acts smart with you and just not a good staff member. He wouldnt let in my friends brother because his dad wasnt their and was being very rude about it. And the girl with glasse, she is always giving bad looks and never bothers for a smile or anything. Theyll only tell you bye when a boss is their. But the buff bald white guy, hes the best staff member. Hes very humble and helpful and always. They need to train the staff to be like him. Because I wouldve given 5 stars..but the staff doesnt help.
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Troy Fargo
got in my car and drove across town to get a membership at Planet Fatness. I was expecting to pay the $50 as advertised on their website. Upon arrival, they informed me that I must pay with a check from my bank account with routing numbers etc etc etc... or since my checking account doesnt come with checks, I could instead pay $100 for a membership ? If a business presents these types of aggravating, nonsense policies and procedures before they take your money, then I can only imagine...
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Angelica Barrera
Monday (9/19/16) the club failed to open on time. It was supposed to open at 5 and at 5:30 it was still closed. Didnt even look like there were employees on site. Many members were waiting and left in frustration, as did I. I have no idea when they finally opened but when I left it didnt look like any employee was even near the area. I lost my chance to work out for the day and its frustrating to know that it was because the club failed to be open during scheduled working hours. Unprofessional!
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Jenda Banda
Every time I go its dirty and most of the staff has an attitude. They dont even bother to greet you most of the time. One girl was somewhat rude to me as I was applying to the gym. They barely even bother to walk around to help put away weight. Cant even check the restroom and lockers to see if its clean. I found an old melted slushie in two of the lockers. Bathrooms should be checked hourly. Only reason I keep going s because its cheap.
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David Eiler
This is not a gym, it is a collection of treadmills. They do not have one squat rack, no barbells, not even one bench press. A couple of Smith machines and some dumbbells and thats it? For an extra $5.00 a month you can go to a gym with free weights and all of the same cardio equipment. This company is taking advantage of people. You can only advance so far by walking on the treadmill. I would never recommend this place to anybody.
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Tito
BAD PLACE, I was using one of the machines and suddenly one of the employees ask me to move out of the way because he had a private class to train, I got really upset because he did it with authority he didnt say please or anything I ask him that I was going to finish my reps and he said theres more machines on the other side, I complained to the stupidest manager ever who tried to ignore me while I was trying to explain the situation
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juan carlos
Bery good place to come and workout. Always clean and kept at well temperature. The pricing is very affordable and has all the machines you need. Only problem i have is that it gets really packed and i always find myself waiting for a bench press. Ive been to other gyms and it is a problem at every other gym. Also it isnt 24 7 but it is open 24 hours 5 days a week.
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Anonymous User
Checked it out, and no thanks. The business model for this "gym" is the same as for the fitness gimmicks they sell on infomercials. Its for people who want to tell themselves theyre trying to get fit by buying something, but then not actually do anything. The majority who join will use it as much as the 4 infomercial ab machines gathering dust in their garage.
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2159745
For your average weight loss goals this place is ideal. For serious muscle training not so great. The equipment for free weights is limited and youll find yourself waiting for a bench press every so often (just like any other gym I suppose). If you hate crowded gyms just like I do try to arrive in the mornings. In the end this gym is good for what you pay for.
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Shannon Hernandez
Was in town for a conference and needed to get a workout in. It was in a strip mall. The parking was kinda tough at the time when I was going in. I had to park way on the other side by some fast food joint. Its a decent gym and no meatheads in here. Although walking in there was no welcome staff so I just scanned my card and went right in.
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foreverinoasis _
I recently got a black card at this location, the staff members were really nice. The guy that showed us around the place was really informative. As well as the person at the desktop, Billy , was helpful setting up my membership with this gym. I like all the equipment I just wish there was a pool area, but aside from that I give this 4 stars..
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Anonymous User
Great staff, friendly very helpful and encouraging. Always a machine available even during peak times. Fitness trainer and instruction beyond expectations. Always clean and machines in working order. Very glad we joined, will definitely renew next year.
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Anna Marcantel
Ive been coming here for over a year and am very satisfied with the price, friendliness of the staff, and overall vibe of this location. Not the best variety of strength training machines but there are a ton of cardio machines. Definitely worth $10/month
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Angie Rojas
its my first time coming to this place and the atmosphere is good, just i feel like they need to enforce the cleaning up after yourself when done using the machines a bit more, saw various of people not doing that and its really gross and unsanitary.