Address: | 2110 41st Ave, Capitola, CA 95010, USA |
Phone: | +1 831-476-5033 |
Site: | mastercarwash.com |
Rating: | 3.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM |
KI
Kim Thomas
Long wait with only 5 other cars ahead of me. When called out as ready, the wheels on the right side were totally soiled with the brake dust I had come in with. When I asked that they be cleaned better, I was told that since I only ordered the basic wash, they did not clean the wheels, only on the more expensive packages do they clean the wheels! I will go anywhere but here when I need the whole car washed, including the wheels. I get it that I will not get wheel bright and tire dressing in a basic wash and if what was left on the wheels was more than dust mixed with water, I would not be so put off but that was not the case here. These folks just do not care what your car looks like when you drive off, and even taking it to the manager got nothing more than the same "we do not wash the wheels on the basic wash package"! You can find a better job anywhere else than here!
CO
Constantine Avraamides
I went for the Managers Special for my SUV. It was a long wait of around 1hr 20mins but they seemed to be doing a thorough job so I kept telling myself it would be worth it. Thats until I got home and opened the trunk only to find they never cleaned in there. Back door wasnt cleaned, not vacuumed and as filthy as I gave it to them. Maybe I should have taken it back but I had enough of car wash centers by then so I got my own vacuum out and finished the job myself.
AN
Angela Stanford
So, full service car washes are tricky. The good ones are always super busy, so your wait time is going to be long. Also, it is not an easy job, so I imagine keeping great staff is also extremely hard. And in areas like these, I expect the rents are high, so prices can get high quickly too. But with all of these things in mind, this location is consistently good and the management responsive and caring if anything ever does go wrong.
EM
Emanuel Almazan
Great place. Just make sure to bring a book or something to entertain. The people are friendly and the staff works hard on keeping your car shiny and new. The price is about right $22 dollars for the basic wash with vacumming and a wax. Hand washing is a plus and they also make your tires look shinny! So fresh and so clean.
TA
Tabo Mwikisa-Kelly
They do an awesome job!!!weve been there twice and the car looks sparkling clean after each wash. Their staff is very honest. I dropped $40 under the car seat and they let me know they found it and left it in my car cup holder... its a little pricey but you get what you pay for.
DA
David Witkowski
I cant give this place a good rating. A basic wash should not take one hour. You can get a full mini-detail at the Robertsville Car Wash or Campbell Delta Queen in 45 mins. The people were nice enough and the work was good, but theyre just not efficient.
ST
Steve B
I will never go back. Was there for 2.5 hrs and the girl at the counter was overly rude and just wanted to argue instead of doing her job. Dont waste your time or money, go across the freeway and get it done!!! Just horrible service
SE
Sean Zaidman
They get pretty busy, which is why it can get slow here, but my car always looks good and the staff are pretty friendly. I usually come on my lunch break, and if I bring lunch with me Im back in the office at a decent time.
PE
Peter Steres
The people here take their job very seriously. I cannot recommend them highly enough. I brought them the dirtiest, most neglected car ever and they transformed it into a jewel. I am shamed by the antention to detail.
SA
Sarah Banks
Dont go here! This place is sketchy and they will steal from you! I took everything valuable out of my car and they still found something to steal from me! I wish I could give this place less than one star!
WA
wawabilly ANDERSON
I watched the guy detail my car and it went on and on and on around the car the windows inside outside the sides of the doors inside the doors this is an amazing place I doubled my tip while I watched.
PA
Paula
In my experience, they are slow, but get the job done. Bring a book or plan for an hour or more of people watching. Not friendly, though they dont seem to mind dogs.They have great greeting cards!
DA
Dan Killam
They did a good job with my car. Got the $23 basic option including wheels. Service was a bit slow but very friendly and had a nice patio area and lawn to wait at.
WE
Wes Walker
For only $35, youll get about an hour and a half wait for a partially cleaned vehicle! Management is understaffing and over pricing.
ED
Eduardo Castillo7dayn
No aspiran vien por dentro ni los vidrios limpia
KE
Kenny Green
Paid $35 plus tip. Car still dirty, horrible job vacuuming. And waited over one hour. I do not recommend.
AD
Adrian Navarro
Great place to get a car wash it you dont mind the hour wait till the car is finished.
VI
Violet Reeser
Love to grab a bite to eat while car is being washed
TO
Toni Burton
Worse possible car washing experience ever.
JO
joe mijo
Nice wash for your car.
LO
Lorrie Connor
Thanks to you all.
BR
Bryan Kroger
Good service.
MI
Mike Mcarlyle
Always fast