Firestone Complete Auto Care

Address:	790 Clovis Ave, Clovis, CA 93612, USA
Phone:	+1 559-472-9259
Site:	firestonecompleteautocare.com
Rating:	3.3
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–5PM

Location

Photos 27

Reviews 24

Ad Mac

I had to go there on weekend because all other places were closed to fix a nail hole. They said it couldnt have been fixed and sold me TWO tires for the MBZ 230 since I they cant be rotated. Agh... Lires!!!!! I had a smaller air leek in front tire and they wanted to sell me the front tiers too but didnt have in stuck, thanks God. Next day I wen to another tire place down the Clovis ave and asked if it could be fixed and they FIXED it for FREE! Asked about the back tires and described the location of the nail and found out that that one didnt have to be replaced and could have been fixed as well. That was 8 month ago... Couple weeks ago my friend noticed that my new and unnecessary replaced tire is separating - the wire was sticking out. I went to find out if they can replace that one. NO, no warranty because I didnt do the alignment after they replaced the tires. I didnt even know I had to. No one offered! So, had to buy two new tires again. Not from them, thought. NEVER AGAIN.

Jul Marie Hermosisima

I bought new tires and had them aligned here about 6 months ago. They took a good 6 hours putting them on so naturally I went home. Came back to pick up, had to wait still even though they said it was ready. Immediately turned the car on and the tire light was on. They said it would go away. Went to look for my Ray Bans....and they were not in my car anymore! Who steals from a car being serviced??? Went back twice to double check the light being on, they said it was because the tires needed air. Today, went to a real place to get cars serviced that actually is professional. They said the tires were not even the right ones. They were cupping pretty badly. I would not recommend this place to anyone. Service was so-so, employees are clearly super shady and inconsiderate. I know I shouldnt have my sunglasses in my car, but I shouldnt have to worry about some Firestone employee stealing from my car/going through my car.

Sweet Chocolate

So, I usually go to the Firestone on Blackstone, which I wish I shouldve kept my same ritual, however the customer service here...SUCKS... So so bad. I waited just to be acknowledged, for 8min, while the blonde receptionist rather answer phone calls and set appointments with customers on the phone WOW...SERIOUSLY... WHERES THE CUSTOMER SERVICE?AND SHE HAD AN ATTITUDE AND WAS SUPER RUDE. this will definitely be my last visit to THIS particular FIRESTONE. Customer service is a reflection on how they will treat the product, so if customer service aint a big deal to u, by all means; suit yourself, but for those who Care.... STAY FAR AWAY, YOUR LIABLE TO GO OFF ON SOMEONE HERE.

Robert Piche

I just want to be fair and balanced about the service and the people here. Auto service isnt cheap and if you can do it yourself you should. I have had several oil changes and brakes done here over the last few years and got reasonable price and services. They are a good option, in my opinion. The staff is friendly and they care about doing a good job. They even adjusted the price when I did my rotors to meet my budget. I am going there again today.

Jason Zandt

Weve been customers of Firestone for many years, and for the last 3 years at this location. We have had nothing but the absolute best service. They were fast, courteous, knowledgeable, and affordable. I couldnt ask for better care for my vehicle. We were treated with respect from the moment we walked in the door. It was truly wonderful. Thanks to Jack and his entire crew for such a great experience.

Amber Purscell

Pretty pissed off after paying just south of $100 (ridiculously over priced) for a new stud for my tire, and seeing the tiny (literally inches short) replacement stud installed by Firestone. The nut is barely hanging on by a couple threads. Clearly Firestone cares more about making money than the safety of their customers. If your going to overcharge, at least give people what they pay for.

Tha_Ending

I recently call them for a cost for changing my Belt for my 1998 gmc sierra and they told me $167 bucks to replace my belt I did it for 50bucks and youtube video and runs great . the said part I had them do a tune up on my truck two month before this and what they charged me for 8 sparks at 12.99 apeace not including labor on them I dont recomend this place for work way to expensive

Michael Gong-Chun

They make up stories and tell you things are wrong with your car when they are not. Went in for oil change and normally bring to dealer. They said I had an oil leak and they would be able to repair for $200. I immediately took back my car to the dealer and they said it was not true, as I had no leak. This fib they told me was a waste of time. I will never go back to them again.

G Monks

I wasnt pleased by the subpar alignment but when they refused to work on my vehicle because I had worked on it first(on a separate issue and just to be able to physically get the vehicle to them) because of "liabilities " , that told me what I needed to hear. Any shop that overly concerned about their liabilities likely has a history of doing so for a reason.

Anonymous User

I have been going here for two years now and have never had a problem. They are always friendly and helpful and finish my car in a reasonable amount of time, even when dropped off without an appointment. They suggest maintenance without being overly aggressive, something i greatly appreciate.

Shey Harlacher

Taken my car here multiple times and have always had a pleasant experience. Right next to Old Town so plenty to do while you wait. They also have coffee and tpys in the waiting area. Reasonably priced, quick and efficient. Front desk staff is very friendly.

James C

Dishonest liars!!!!! All they Care about is making there quota..they said I needed a battery, but they didnt know that I just bought it. BEWARE

Nathaniel Smith

Did a break service on my GF 2011 Mazda 6. They said all the breaks were wrong and that the rear pad was falling off and thats impossible.

Michael Espinoza

Forgot to refill fluids. Seemed to be annoyed about having so many customers. Never going back to this location again.

raul breceda

Nice n fast good service cool they had toys for my boy to play with made it a whole lot easier

MYH HRNDZ

Must make an appointment if not the wait time may take forever, but the people there are nice.

twin wade

They took care of my car needs and didnt add anything I didnt need