Walmart Tires & Auto Parts

7065 N Ingram Ave, Fresno, CA 93650, USA

Address:	7065 N Ingram Ave, Fresno, CA 93650, USA
Phone:	+1 559-431-0949
Site:	walmart.com
Rating:	1.8

Location

Photos 23

Reviews 7

Brooks Delton

Overcharged me for my oil, forged my signature on the receipt promised to inspect a leak. When I went to pick it up they initially gave me the keys to someone elses toyota, and then proceeded to tell me my car was ready, when I asked about the leak they were to inspect the manager said "we dont advertise repairs or full inspections because legally were not mechanics, just service technicians. And I explained the pretense I was under of assuming the price I was given would include inspecting the parts theyre legally allowed to work on (parts involve motor oil and break oil such as break line, your oil filter housing etc) and the manager said "well the employee who rang you up wouldnt have said wed inspect your car because we dont advertise that." When he very well did. The initial person helping me calculated that Id owe 44 dollars and change for everything after tax, and when I came to pick it up was charged 52 dollars. When the price of service goes up after learning you were misinformed of the services being done on your car, theres a serious problem with your customer service. They also forged my signature on a receipt before beginning work on my vehicle. I should have taken the warning signs as reason to take my car and money to another shop

Matthew Dill

Witnessed something pretty bad here today. Was getting some tires put on and a gentleman walked in asking for an oil change - he wanted the synthetic blend oil. The person at the register kept trying to sell him on high mileage saying that all oil is synthetic now. He took the customer to the isle to prove it - and the customer showed the employee that, there is in fact non synthetic high-mileage (duh.) Why was the employee not just selling what the customer asked for? No idea. Fast forward (meanwhile Im still waiting) the customer comes back because his car is done. They charge him for 6 quarts. The customer asks why 6, it only takes 5. They argue it took 6, so they go outside to check the dipstick. I follow outside just to ease-drop :) Sure enough, they filled it above the top line of the stick all the way above the top hole on the dip stick (!!!!!). By this time the manager was there. Their response was classic "Well were checking the oil with the engine off - you need to check it when its running." Wow... just.... wow. WOW!!!!!! I mean, I know its walmart so much cant be expected, but I was floored that they dont even have basic oil change training.

Eduardo Gutierrez

Just make sure you have hours of spare time to get a simple oil change. Seems to me the tire and lube department lacks in basic customer service especially since I was there on their very first busy day ever. Or do they just suck everyday?

Omar Arciniega I

took me 3 hours one time to get an oil change, it wasnt even that full of cars, only had two in front of me. i hate going there fore oil changes

Brayan Rosales

Waiting 45 minutes to get Checked in after being first at 7 am then AN HOUR for it to get done, last time I buy anything from Wal-Marts auto

Jerry Gutz

Took like 2hrs for tire repair plan on spending ur day and bullshit lines that there was a delay and find a good spot to SLEEEP or watch tv

Lisa Bronaugh

Always have had good service!