Address: | 2535 Monument Blvd, Concord, CA 94520, USA |
Phone: | +1 925-682-8109 |
Site: | foreignautocare.net |
Rating: | 4.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8:30AM–2PM Closed |
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Anonymous User
I have been going to Foreign Auto Care in Concord for the last 10-12 years. They have been good mechanics and honest. But recently I found that they have slipped in their quality. I took my auto for the 60,000 mile service a few weeks ago. They charged me almost $900. The invoice was never clear on what was done. The bill is handwritten and almost illegible with very little detail on services performed. I was told that the brakes were fine. When I went to pick up the auto, I asked if the tires have been rotated ? The answer was "they must have been rotated" - they did not remember !! I asked how much was left on the brake pads. Again they did not remember - so they had to jack up the auto again to check. When I was taken to the auto to see the brakes. the brake pads were very badly cracked and needed to be replaced. Now that was a shock !!! This means that they were never checked in the first place. They had no idea about the tires or brakes. This gives me a very strange feeling. The life depends on tires and brakes. No one apologized for not doing the job they promised to do and were paid for, nor was I given any discount. This for any dollar amount is very poor service. For having paid $900, this was horrendous service. By the way, after this episode, I checked with a dealership on what they would have charged, and the dealership would have been $100 cheaper. Next time I will find another mechanic or go to the dealership. Foreign Auto Care has lost my business forever.
CA
Camille Dolojan
Ive been taking my BMW to Carlos since I bought it in 2008, and I took my Nissan to him before that. Both of my parents also take their cars there (Nissan, BMW, and Volvo). Hes always honest about what needs to be done, prices, and the amount of time its going to take. As you can see, he has experience with all kinds of cars, and his hours are very convenient. Even though Ive moved about an hour away from his shop, I still take my car there because I trust him with my car.
CH
Christopher Zazueta
As many people know - being an owner of a foreign vehicle requires intricate & expensive repairs! Thankfully I found an auto shop that I TRUST! The shop owner Carlos provided specific info on what fixes were required and made sure to get my APPROVAL before making any repairs. Owning a 95 BMW requires expensive parts but I made sure to price check. Their prices were reasonable & fair. I will definitely continue to take my vehicles (BMW/HONDA) to the auto shop.
LY
Lynn Spiby
I have been bringing my cars to Carlos and staff for over 22 years, I would never have any one else work on them. I have always found Foreign Auto Repair, to be very accomodating with my schedule, reasonabley priced, my car is always fixed in the time quoted if not sooner and I have never had any problems with any thing that has been repaired. I would and have recommended Carlos and Foreign Auto Repair to any of my friends.
CH
Christopher Carlos
Ive been going to this shop for several years with the different cars. Always received excellent service and advice about my cars. Carlos is an honest and great guy, Its hard to find a place like this. My parents also take their cars here, Ive also recommended a friend. Every time I need some kind of repair or work done, I know I can always trust to get the best service and prices here.
CO
Cody M
The owner at this place is fundamentally dishonest and crooked. After Foreign Auto Repair worked on my car, I had to spend over 2 grand to fix the damages they did to my vehicle. When I raised the issue with the shop owner, he got violent and argumentative, yelling at me and then asking me to leave, refusing to fix the mess he made. I will NEVER go to this place EVER again, NOT EVER.
MI
Miranda Pabst
I received great service from this place so I had to write a review! I was in a time crunch and needed to get to work. The owner (Carlos) allowed me drop off the car before the shop opened at 7:30a.m. He helped me with a ride to work and provided me a ride back to the shop. My car was fixed and in working condition in no time! I would recommend this auto care place to anyone.
DA
Daniel Quezada
I have taken 2 vehicles here and they always provide the best service. Both of my German cars get the repairs done right the first time. The staff is friendly and knowledgable and assure you any extra repairs they find are in your best interest. I have referred several others here and will return again for next repair or oil change.
SH
Shannon Haynes
20+ years of quality service from Foreign Auto Care. Carlos(owner) and staff have exceeded expectations. Weve especially enjoyed and benefited from the priority service we received to time sensitive repairs and service. Mike and Shannon
JU
Justin Allison
I have serviced a couple of different cars here a few different times. The service has always been very quick and extremely reasonable. This is my go-to place for my BMW in Concord. This coming from someone who works at a dealership and gets discount work there.
JU
juan tafur
very simple honest qualityservice fair prices ihad my mercedes for brakes and tune up done cost me almost half prices compare to other shops with the original parts.i will recoment this shop.
ST
Stephen McQuillan
Great service today on my minivan. Great alternative if youre looking to avoid paying $150/hr for labor at a dealership.