Address: | 8024 Sacramento St, Fair Oaks, CA 95628, USA |
Phone: | +1 916-967-7602 |
Site: | fairoaksautorepair.com |
Rating: | 4.5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Leila Garces
John and his crew have been servicing and repairing our cars for 18 years. Now our grown daughters take their vehicles to them also. They have proven themselves over & over, to be honest, reliable & extremely helpful in difficult (expensive) situations. Omar is great at letting us know any repairs that are due or things that need looking at, before we experience a breakdown. And he puts up with my questions & procrastination, and my husbands (attempted) repairs with a smile. I wouldnt trust my vehicles to anyone else. Nowadays, when I say "honey, my car is making a funny sound" husband says "call John". Still not sure? One of our daughters has an older CRV that was making some horrible sound. She looked for a well rated repair shop in her area (Santa Rosa) & took her car in. Shop told her it was the transmission and that it wasnt even worth repairing. She was really upset; she was still in college & didnt have the $ for a new car. She came home & we took her CRV to John & Omar. Broken motor mount, $300 and she was back on the road the next day. We are really thankful for Fair Oaks Auto!!
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Philip kedinger-cecil
I have been to this shop a few times and have found my new mechanic! I refer people over to them all the time. I have a friend who also uses this shop exclusively after her first visit. After my car was stolen in December and then found a few weeks later. I was missing the hood. Omar was able to get me a great price and have it delivered the same day. I also got my brakes done there. They were thorough and when they found my rear brakes in need of some work they were genuinely concerned and asked if I would like to get them done at the same time. I was not able to afford to have it done, and when i told Omar he was not pushy in any way to get me to have the work done, like so many mechanics are. My advice with any online review is to take it with a grain of salt. Even the best small business can be hurt by someone who is impossible to please. Trustworthy Local companies like Fair Oaks Auto Repair are hard to find. Lastly, if you are not convinced; take your car in or call them. You will quickly find them to be friendly, helpful, Knowledgeable, and maybe most importantly, professional.
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Anonymous User
I had a breaklight checked by them. It was my first visit and since it was a simple job I thought itd be a good way to get a feel for how they operate. They ended up doing a simple glue job on the brakelight to make sure the assembly had good contact and it was fixed and now works great. Problem is they charged me $90 for a 10 min job that required no parts. I asked them to reconsider (especially since they didnt give me an estimate). The older man said he wouldnt change it. He called it a charge for "expertise." It is true that I wouldnt have figured it out on my own, but the charge seemed excessive. Not sure what to make of my experience, but I was hoping to have a good experience so I could go to them for future jobs. Now I find myself unsure and still looking. Maybe your experience will be better.
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Madison Judd
A "GEM" in the Village! Thanks to Omar, John & the crew at Fair Oaks Auto Repair -- they keep our family cars (including my parents vehicles) in working order. Omar is kind and helpful-- and always willing to the save the day. We are so fortunate to have this business in our community. I am especially thankful for the times (Omar again) came to rescue us when our car had a leaking gas tank (Ford), the mechanics ingenuity in helping us with our SAABs cooling system and troubleshooting unusual, hard to diagnose car problems. I really appreciate their flexible hours and willingness to give us a ride when needed. Thank you again Fair Oaks Auto Repair! -- by Carrie & Lance Judd
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Vee Jay
My experience at Fair Oaks Auto Repair was definetly above average. Having car problems are no fun at all.. but it really makes a huge difference when you have mechanics that provide excellent customer service going above and beyond to help.. Omar is such a super nice guy.. he went out of his way to help me during the time my car was being repaired... he gave me temporary transportation to work also door step service from my home at 6am to pick up my car so that I could get to work on-time.. This kind of service is rare to say the least..Im new in town and so fortunate to have found a mechanic I can trust.. Thank you again providing excellent service!
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Evan Mahoney
I was referred to Omar by another friend Omar (LOL) and had them replace an engine in my 1998 Honda Prelude. Omar was really easy to talk to about the repair and very knowledgeable. I only had to wait about 5 days to have my beloved automobile returned to me, yet they still gave me a loaner car while my car was in their shop. Omar told me to come back to their shop in another 5 days to ensure everything was 100%. I think the follow-up was the best part of the experience. To me, it says they care more about me than making the sale. Thanks, guys.
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Anonymous User
The owner is greedy. First I asked how much it would cost to just look under my car he told me $60 over the phone. then i got there and he told me $30. He was about to over charge me the first time. Then when he looked at my car he told me my struts were broken and it would cost $647 right then to fix it. that same day i had another place look at it because i didnt trust his opinion and my struts were fine.it was my alignment. so basically a $60 dollar job could have been a $647 dollar rip off. BEWARE AROUND THE OWNER!!!
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Annie Lamb
This place was great! Friendly staff, great prices, and quick service. They have coffee for you while you wait and some cute shops within walking distance if you want to kill some time. I wish I lived closer because I would come here for all my mechanic needs, even so though, I will surely be back, probably for the bigger repairs. They are very thorough and they dont try to rip you off but will give you a very fair price. Theyre not going to try and tell you that you need a bunch of stuff fixed when you really dont.
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Bob Larne
I am very picky about who works on my 1960 Corvette and have used Fair Oaks Auto Repair exclusively for the past three years. The staff is very knowledgeable about working on cars of this vintage and they are extremely conscientious about protecting the time and dollars that I have invested in this car over the past 26 years. I trust their judgment and never feel like they are pressuring me to have work done that is not necessary. Bob Larne
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Dxx Lxx
My first experience with this facility was friendly and positive. They diagnosed and repaired my F150 electrical problem quickly and I had my vehicle back the same day. I plan to return soon to have them install a limited slip differential. I would consider Fair Oaks Auto Repair first before taking any vehicle to the dealer for repairs. I also like knowing that ASE certified mechanics are working on my vehicle. Keep up the good work.