Automotive Service Of Roseville

1080 Douglas Blvd, Roseville, CA 95678, USA

Address:	1080 Douglas Blvd, Roseville, CA 95678, USA
Phone:	+1 916-783-7600
Site:	autoserviceofroseville.com
Rating:	4.1
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed

Location

Photos 26

Reviews 13

Camille Lopez

This place does not deserve a 4.3 rating! It deserves 0 stars!!!!! I absolutely believe this place is a nasty rip off and should be shut down! Worst place I have ever been to in my entire life for auto mechanic work. Beware do not come here! Heres a short story from my experience from this hell hole. I took my 1994 Ford Explorer in for a break fix in 2012. I went alone by myself, 20 years old and was referred by my uncle who had a friend at this facility. I was in desperate need for a good mechanic and was estimated a price of around $200. I signed the papers and waited two days for my car to be ready. I came for pick and the price was not $200 but $500!!!! For breaks!!!!! I was so upset I found out that my uncles friend didnt even do the work on my car and now does even work there Thank God! As a young a woman who has no experience with auto mechanics I now know to never repeat this experience and look out for scum bags like this dirt hole. Additionally after paying $500 for the break work I had to come in 3 more times due to constant squeaking!!! It sounded as if my breaks were worse than before I took the car in. THREE YEARS LATER in 2015 I had to REPLACE them again. Breaks should last at least 10 years!

Tyler P

Took my 1992 corvette here as it failed smog and had a multitude of other problems. When I came to pick it up I was told that the catalytic converters were bad and thats all. However, the man who processed my payment was rude and unprofessional. I was called and told that it was ready to go so I asked for the keys to go, when the man gets offended by this for some reason and makes snarky comments. I promptly left. On my way to work I noticed that the check engine light was now on and that it never came on before the work was done on it. I took it to an exhaust shop and they showed me that one of the O2 sensors to the cats hadnt been plugged back in, and that the other sensor and its wiring had been SMASHED. Take your business elsewhere, friends.

Judith Thompson

I took my vehicle in on 8/15 to repair an oil gasket leak and oil change. Upon coming home morning of 8/19 from an errand, there was a HUGE pool of oil in my driveway. I called and demanded they tow it in, and fix it at their expense. The owner gave me a "free" oil pan. I had also been told that the drain plug was leaking so I purchased a drain plug kit for $19.95. When the owner brought back my car, the paperwork read the drain plug was stripped. So, why did they return the vehicle to me on 8/15 this way? And, when he returned my car today,, he told me not to come back. Worst part about this is that they have apparently been endorsed by AAA for twenty years. Also, their labor rate is now $120.00 an hour.

David H

I brought my truck in for a brake and lamp inspection. I was told it could take an hour and I said ok, Ill wait. 2 hours later my truck is still up on the lift and the inspection still isnt completed. I decide to say something and I get a "oh, that truck. Yeah we will be done shortly" I wait a few more minutes and a mechanic calls me over to show me my seeping wheel cylinders. No problem, easy fix. I head inside to pay and finally get outta there but amy astounded by the bill... they charged me two $60 labor charges and a $3.50 parts fee... The brake and lamp cert for the BAR is $7... Long unnecessary wait times and ridiculous pricing, I will never be back.

Charles Akers

Before my visit to ASR another garage told me I was very close to needing a brake job, 2/32nd of an inch remaining on the pads. My vehicle is only a couple of years old so that didnt seem right. Based on their reputation and Angies List I decided to take it to ASR. As it turned out I have 5/32nd and 6/32nd left on my brakes. That equates to many thousands of miles. I went in expecting to spend $500+ and left with a receipt that said "no charge". That folks, is as honest as a company can be. ASR is now the only garage on my short list of Roseville businesses I deal with. I will be back.

Joe Ojeda Jr

you guys always do a good job and I feel I can trust what you tell me about what ever problem we have is the problem, unlike most places that always try to up sell you. If there is any issue with any work they have done they always stand behind it and always use top quality parts. You get what you pay for. By the way, I have been taking my Jeep there for years and they have always done an out standing job on it, better than any 4 wheel drive shop Ive had do work on it.Steve knows what hes doing.

Anonymous User

I have never had bad service there. They are very honest and polite. Yes they are pricey as is any quality shop. Definitley cheaper than any dealership. The guy who commented on a high price for a part should be aware that you can buy your own part and they will install it for you. (They wont fix it for free if the part breaks though) The parts they use are also top quality so thats another reason why they could be more expensive. Overall, fantastic place to take your car.

Anonymous User

I brought my car in and their quote to fix it was $100 more than other well-reviewed repair places in town. Turns out much of that was due to a 40% markup on their part prices (and they told me that was the price they were getting from their distributor, which is horse puckey as I found out later).

Anonymous User

Thank you guys for being a shop I can trust with my vehicles! I have been taking my cars here for aprox 6 years and they have never tried to cheat me. When I ask them "dumb" car questions they never talk down to me, they explain everything so I understand. Thanks again Auto Service of Roseville!

Scott Kennedy

I was quite pleased with the professional manner in dealing with Baker during my vehicle repair experience. The communication was great, so I knew what to expect. I am new in the area and your business was recommended by a friend whom has lived here 40 years. I was not disappointed!

Mike Holybee

It was a very pleasant visit . everyone was nice and the job was done faster then the estimated time line. It was unfortunate that when asked if they would install a part for me that the answer was no, a lost opportunity for them to make extra money and a better name for them selves.

Zach Maxwell

Very easy going and polite front office, they did break my key but made a good effort to get a new one and fix the problem. The service i needed ended up being discounted because it took less time than needed. Overall very happy with the service provided.

Christian Lamanet

Ive never left a review for any business in my life but due to the incredible knowledge of their trade and customer service (which is rare these days) from the staff at Auto Service of Roseville I felt obligated to. They have a customer for life.