Address: | 1300 Prairie City Rd, Folsom, CA 95630, USA |
Phone: | +1 916-985-3274 |
Site: | dontdrivedirty.com |
Rating: | 4.2 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM |
JU
Justin Price
So the 2 star rating is more because of customer service than quality of the wash, although I will touch a little on the quality. I had a monthly membership for two of my vehicles for about 4 months or so. I went through approximately 2 times a week between both. When I went through with my 14 tundra (which I do 1 time a week normally) I heard a loud bang like something hit my car and after I inspected I noticed the antenna was snapped off (my antenna is stock and bends in any direction). I talked to one of the employees and he said I need to come back the next day and I had to wait about 15 min before he could go retrieve my broken antenna. When I came back and told who I assumed was a manager or supervisor, they immediately said you can file a claim but they wont cover it as its stated as you drive in. I said its the kind of antenna that flexible and I see lots of cars/trucks that constantly drive through with them. She stated that it didnt matter. So after discussing it further I was told that if I wanted to use their service I would need to park and exit the vehicle, take off my antenna, get back in, drive through, park, get out and reattach my antenna (which totally makes the service inconvenient). I asked if she could cancel both my vehicles memberships and she happily did without hesitation. So be warned for every person out there that I see drive through with one of the flexible antennas, they are not covered and can/will break. Not once did any of the employees warn me or ask or remind me if I wanted to detach my antenna before driving through which irratates me greatly. They could do this after Im done flagging someone down for a dash wipe which I constantly have to do. As for quality: Id rate 4/5 for the wash itself, it does leave water spots (almost any car wash does). Sometimes theres still a little soap left on the car. vaccumes are weak at times and the trash cans need to be changed out more during the busier hours. Theyre always full when I go, but it may just be timing for me.
TA
Tashia de Bruyn
Well first of all we have been using this place for as long as I can remember but everytime I go there the service get worst and worst. Today when I got out my whole truck was still dripping wet and half was still dirty. When I confronted them about the problem the told me I needed to show them the reciet which I had not received. So when I told them that my truck is still dripping wet they told me I can either purchase rags or I can use paper towels to dry my truck. Im 16 and I have never been so dissatisfied with a businesses customer service. I am highly doubtful I will ever use this place again.
DE
Dennis Lucaci
Friendly staff! The quality of the wash is fantastic! My car hasnt been scratched by their washing brushes and the wash really does help get most, if not all, of the dirt and dust from on the car. I take a sedan into their wash, and its great! The vacuuming service is good. Nothing special, but it gets the job done.
KA
Karli Taylor
Great wash service and love the feee vacuums. Theres a bleached blonde girl who works there (at least on Sunday nights), who if you dont turn your wheels fast enough for her, will share some of her sass with you. Other than that, fantastic experience.
TR
Tracy Johnson
Monthly plans unlimited car washes. Seriously you can go every day and they dont care. Or you can pay for just one at a time. If you get a monthly plan you can add cars to it for an additional fee per month.
CH
chris silva
Great place, free vacuuming for anyone. Clean convenient and you can get smog inspections too. Oh, and their new "flock" feature allows you to add more then one car to their monthly wash for just $10.00
DA
David Cade
When you have limited time, this is a great place to wash your vehicle. Far better than a gas station but not quite as clean as a full service car wash. Cant beat the free vacuum stations.
AN
Angel Chesney
Works great, free vacuums, and service with a smile! The young lady doing the initial hose off on Wednesday was a delight! So nice to see people making their job fun!! Thank you!!!
ER
Eric Alley
Love a quick wash at the Quick Quack. Despite the fact that the line is often rather long, they do manage to move cars through quickly for a good value wash with fair options.
GA
Gareth Gabb
I mean they give me a wet wipe for the inside of my car and there carwash always seems to do the job. Be warned sometimes it can get super busy and backed up here.
ES
eshan kanoje
The one at citrus heights is far better than this place. These people take money for protect and just do a regular car wash with water. Staff is friendly.
MI
Michael
Great place to get your car vacuumed. Wash would be great except for the guide rail along the left tires; it can do some serious damage to nice rims.
FI
Filip Zakrzewski
So far so good! Sometimes unable to clean some dirt (like a small amounts of resin) from the car but no scratches on my new cars paint so Im happy!
LU
Lucky Johnny
The staff are hard workers. This place could use more soap. Other Quick Quack locations would use alot more soap. And no wheel shine either.
KE
Kevin Clem
Decent prices for a wash with access to a vacuum after. They offer a monthly pass with unlimited washes redeemable at any of the locations.
SH
Shane Ludwig
Love the unlimited wash monthly pay options. And free vacuums for customers is a nice touch. The vacuums arent always strong though.
AS
Ashley Emerson
Good costumer service, but my car still didnt turn out spotless even after I upgraded to the second highest level of service.
KE
Kelly Reeve
Been going to this carwash for a few years now, staff seems to change everyday but they do a consistently good job.
CA
Califit916
Always easy to get a quick wash and the vacuum is free! Also offer unlimited washes for a great monthly rate!
AM
Amar Pawar
Good place to get your car washed. have a lot of different options . look up for their specials
ER
Eric Swift
Great deals on unlimited car washes, very fast service and free vacuums when you are done.
CH
Chloe Bartlett
Theyll let you go for another car wash for free if youre not satisfied!
MA
Martin Kain
Fast, efficient and a good combination of great service and price.
JE
Jeff Wilson
Decent car wash for jot much. N quick and friendly service.
EL
Elaine Harris
Free vacuums but service not as good as the one on sunrise
MO
Molly Felix
Rub a dub dub, my car is clean! Staff is always friendly.
JE
jen carter
The vacuums there are not as powerful as other locations.
MI
Michael Donat
I appreciate the free vacuum and good cheap wash
DO
Donna Mccloud
They just need to space the cars a little more
AU
Austin Allen
Friendly staff, nice clean car, free vacuume!
LU
Lucia Neff
Super fast, even if theres a long line
ME
Merry Mendoza
Great place to clean your car
GE
Geovany Garcia
Cleans the truck really good
LE
Leonides Martinez
Quick wash, friendly staff.
KE
Keeks Paul
I freaking love this place.,
MT
MTN N
In and out with a clean car
BR
Brigt Skjerpe
I always wash my cars here
RE
Rene Morales
Always frendly & smiling.
ZA
Zack Hood
Great carwash for cheap
AR
Arun Chandrasekaran
Go for their normal wash
DA
David Brock
Quick and inexpensive
PR
Pradeep Mishra
Quality and process..
TO
Tobias W
It is good enough
RI
Rick Petri
Dont drive dirty!
TO
todd brown
Quick and clean
TA
tami navarro
Friendly staff
DA
Damien Szkatulski
niicccceeeeeee
FA
Farhad Gevhari
Small space