Rapid Rooter Drain Master & Plumbing Experts

375 W Bedford Ave #103, Fresno, CA 93711, USA

Address:	375 W Bedford Ave #103, Fresno, CA 93711, USA
Phone:	+1 559-440-9314
Site:	rapidrooterplumber.com
Rating:	4.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 57

Reviews 5

Albert Kong

I had a Home Warranty problem on one of my rentals on March 11,2015. My Bath & Shower faucet was leaking.The technician from City Plumbing did the service call and reported to the Home Warranty Company that parts were missing from the faucet and therefore the repairs were not covered.This was an outright lie, as no parts were missing, it was just the cartridge that needed replacing. I requested a second opinion and the Home Warranty Company gave the assignment to Rapid Rooter. I was impressed that Diana called me the following morning and had her technician, Andrew, meet me at the Condo. We both inspected the faucet and concurred that there were no missing parts and that the faucet just needed a new cartridge. Andrew went and purchased and installed the parts.Everything worked as it is supposed to. My tenants and myself are really happy with the service that we received from Diana, Andrew & Rapid Rooter. Diana again followed up the same day to see how the repairs went etc, etc. Now this was really good service and PR from Diana. I noticed when Diana called me the 2nd time that her phone number was programmed in my phone as Tracy from Roto Rooter. Then I confirmed that Roto Rooter and Rapid Rooter are one and the same with Eddie & Diana as the owners. This was the 2nd time in about 2 years that Eddie & Diana were asked for 2nd opinions. Both times they took care of the problems as they were covered under warranty despite having been told otherwise by the Home Warranty Company who was relying on the report from the other Plumbing Technicians. Eddie & Diana and Rapid Rooter are an excellent company and I give them 5 stars.I will recommend them to any of my friends that need Plumbing Services as I know Eddie has a wealth of experience in this field. I will try to request their services every time I call for Home Warranty Plumbing Services because their track record is excellent and I know an honest company when I deal with them. I wish Eddie, Diana & Rapid Rooter continued success and all the best for the future.

dtsedano

These guys were sent through my home warranty service. I had a clogged sink in the master bedroom, most likely hair. Before calling the Warranty company I removed the P-Trap to see if the clog was at the elbow. This is very simple process, maybe slightly more complicated than using a plunger. Well the clog wasnt at the P-Trap, it was inside the wall so I called the Warranty company to set up a visit. Rapid Rooter was dispatched and when I showed him the sink, the technicians eagle eye spied my channel locks still laying under the sink. I explained what I had done to clear the clog, plunger and clearing the P-Trap, no biggie right? Well, evidently the technician didnt want to earn his money this day so, before even turning on the water to evaluate the clog or bending over to look under the sink, he made some kind of excuse and left. I waiting a couple hours and called the Warranty company for a status. Well, turns out this eagle eyed plumber told the Warranty company that I, the customer, had attempted to fix the problem and therefore Rapid Rooter refused to complete the job. Yep, he saw my channel locks under the sink, figured he had himself a quick $65 without having to do any work so he fled. Basically, Rapid Rooter quit the job after 1 minute. Now, my Warranty company expects me to pay Rapid Rooter $65 for a 1 minute visit. Fat chance. Im fighting this rip off and if my Warranty company doesnt relent I will not renew with them and they will lose $600 and Rapid Rooter wont get their $65 anyway. I called another plumber and he had the clog cleared and sink back together in 30 minutes. Dishonesty is why this company gets my vote of 1 star. Very dishonest.

phuna lu

We had a clogged drainage system that needed to be serviced immediately. We called our usual plumbers, All Star Plumbers, but they were booked until Wednesday and we needed it done ASAP. They recommended us Pacific Plumbers, but they wouldnt be able to come in until the next day. After Googling Plumbers in Fresno, I came across Rapid Rooter. They were the first ones who appeared on the search, with lots of good reviews. So I called them and they told me they would be able to come in in JUST AN HOUR! They came even quicker than that, just 30 minutes minutes and they were already in the kitchen area, assessing the problem. We were told that the reason for the clog was that the pipes were clogged with grease, and that simple just cleaning it out every few days would be of tremendous help. No other service has ever told us that, they would just come and provide the service and leave. It only took a few minutes for them to fix the clogged area. The gentlemen at Rapid Rooter were quick, helpful, and very friendly. The best part was that the service was SO MUCH CHEAPER than other plumbers that we used. Our quote from Pacific Plumbers was nearly $300, Rapid Rooter did the SAME job for almost half of that. Not only that, but being able to come on such short notice was definitely a big bonus. We were given a free bottle of their product that helps with clots in drainage systems for FREE for just writing a review about them. How awesome is that?! Plus, they gave us a 30 day warranty whereas other business only gave us a week warranty. Im so glad that we were able to come across Rapid Rooter and would recommend them to everyone! You wont be disappointed with them!

J Jim

Consumer Beware!!! My first preference would have been Fresno plumbing. However, they were unavailable until Wednesday. I saw Rappid Rooter online and decided to go with their service. In our initial phone call with Diane she mentioned a $45 fee which would be waived if I decided to go with their services and mentioned they did not charge a per hour rate only depending on the service they provide. They lied !!!! Once they arrived at my property they later changed their mind and decided it was going to be $175 due to the time they spent at my property trying to locate the problem they also stated the weather was very hot, now I was also charged for the weather something I could not control . From a quote of $150-$225 my final bill came to $745, outrageous !!! Later they sent me a bill and change their pricing and reworded what their total charges to their advantage on the invoice as if I wouldnt be able to notice the changes. This company is very unethical and inconsistent with their business practices I would not recommend them . My experience with rapid rooter was by far the worst I have had .

EMILEY GUMM

Our first experience with Ed was 9 years ago when we were moving into our brand new home. Our toilets were not flushing properly. We called Ed to come in and diagnose our problem. He sent an inspection camera down into our plumbing system and determined that there was a dip in our sewer pipe. The best fix that all of us including the house builder and our plumber, Ed, came up with was to put in more powerful flushing toilets. This was better than digging up pipes on a brand new home. To this day, we still havent had any issues our toilets. This brings us to one week ago when we called Rapid Rooter to look at our low water pressure issues. We have had low water pressure in our house for about a month. We had the city come out and run an inspection to see if the issue was on their end. It wasnt. Rapid Rooter to the rescue. Ed diagnosed our problem. We needed a new water pressure regulator. He installed a new one and our problems were resolved. No more water pressure issues. Yay! Thank you to Ed and Rapid Rooter for your fair prices and great service. I would definitely recommend this company.