Address: | 1001 W Commonwealth Ave, Fullerton, CA 92833, USA |
Phone: | +1 714-992-4541 |
Site: | commonwealthcarwash.com |
Rating: | 3.1 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM |
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Allejandro Marticorena
Ive been going to this car wash for years and seems its under new management since, the employees seemed out of sink yesterday afternoon. I took my Jeep in for the works hand wash and wax also, had both carpet and seats steamed. I left my Jeep there for a couple hours. When I came back to pick it up I noticed certain things were tossed and moved common to having it deep cleaned. When I check for my Halo which is an electronic device that charges phones and can jump start a car was missing cost me $140.00. I always kept it under my driver seat on top of the car mat. I am very adamant about checking to see if its there every time I take my jeep to get serviced or cleaned. Funny thing my emergency shoes were there?? Which had always been in the bag with my Halo. I let the manager know and they stated they had not seen it?? They did not even make an incident report or did much of a search. I was furious, I shouldve known better to have taken it with me. But, coming here had always been a safe place Its unfortunate to have such a bad experience. I hope management is taking care of there employees since, this occurs when while employees arent paid properly or valued they start to steal. Im sure most arent even legal to start with and have nothing to lose. So, for anyone considering going to take its vehicles cleaned make sure to take any valuables out of your vehicles prior to leaving it there. I have not received a call as of yet with any answers very sad they just lost a long time customer :-( Please read reviews below same scenario!
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Anonymous User
I took my car here for a carwash. When I got my car back, it had a huge crack on the windshield. When I complained, they said it was due to the cold water on the hot windshield and basically told me it was my fault for getting a carwash on a hot day. It was 82 degrees. Far from what I consider a hot day here. I spoke with the owner a few days later and he wouldnt help me either. After complaining for over an hour, I told him I would call my lawyer. He told me to go ahead. I spoke with my lawyer and he believes they are responsible for it as well. I didnt drive the car through the carwash, they did. I gave them my car keys and when I got it back, my windshield was cracked. Ive never had my windshield crack when I got my car washed even on 106 degree days. This place has to worst customer service and know sense of responsibility. Take your car here only if you want it damaged by their unresponsible employees and owner. Im never going here again.
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Ana Castillo
Beware about having items removed from your car ( inside and outside). I just came there for a quick basic wash ( bronze wash), but I came back house with a missing antenna. I went back to the car wash after finding out that my items was missing. The manager could not find my antenna. I believe that he did find it , but it was probably so damage that he did not want to show it to me. He told me that the antenna was not necessary, and I can live without it. I needed the antenna to make calls in low bar areas like camp sites. I did not the argue with him. He was not going to replace my antenna. He removed the glue and metal ( seriously metal was hold the antenna on the side of my car) , so I did not have a ugly metal piece hanging out on the side of my car. I will not go back to this place again.
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Mary Barranco
Avoid this place!!! Ive been coming here on and off because of bad service. owners change left and right. its under new ownership again. Today....It was packed when we showed up, which was fine. The guy said "it would be a wait" we said thats fine. We go in to pay and noticed that the carwash wasnt even on, possibly even broken. We asked the guy and he said "yeah I told you it was broken" No he said "itd be a wait" ...he said "thats the same thing, broken and a wait" hows is that the same when they dont even know when it will be and running again. He was incredibly rude and asinine. It could be hours. The service here always sucks. Never coming to this place again. If rather drive further away than come here.
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Vincent Esteves
I was robbed from this place, a thief works here. I had a $40 product hidden underneath my floormat, when my car was returned it was gone. I spoke to the guy who worked on it and he didnt help, he just looked underneath the floor boards and said its not there. One of the few guys who didnt even work on my car actually helped dig through the trash with me despite not being able to find it. I politely asked for the business number and they responded by telling me they dont have a number and insisted on calling the police. This customer service was so bad I had to write out this review because they couldnt even bother to help.
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Mike Ishikawa
Dont like being hustled when I drive in for a car wash. The young man that wrote my ticket today refused to write me a ticket for a "bronze wash" at $11.99. I left and drove over to Harbor Car Wash and paid $9.99 for an excellent car wash. I have been a loyal customer for many years and am dissappointed with this kind of service. You lost me as a regular customer.
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Laura Perez
Ive been bring my car here for awhile . Couldnt understand why my car was looking filthy from the inside. I found out they use the same dirty rag that is used to armorall the tires. They used same nasty filthy rag in the inside. Everythi g is oily and dirty. Disappointed . Now lioking for new place.
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Anonymous User
You get what you pay for with this place! I went in for a simple wash and my car was still filthy! I asked the guy who was drying my car to put it back through the wash and he told me that I would have to pay again! I took my car home and I had to detail my car myself!
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omar nawaiseh
Ive been coming here for a couple of months, i love it! If i could give it more than 5 stars i would! My car is always coming out shiny, clean and fresh! They have great customer service, theyre prices are great! I recommond!
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Maria C-S
Horrible experience! Not going back car wasnt vacuumed right they literally didnt vacuumed the back area, they charged for rainbow wash and wax. When they knew it was broken
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Ron Havlicek
Ive been going there for almost 6yrs.& I think they do a pretty good job.The hustler guy who always pushed for upgrades they got rid of him cuz of all the complaints..
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karim saad
This was the easiest experience Ive had at a car wash. Quick service at an affordable rate. Would recommend this place to all my friends & family.
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Anonymous User
Went for lunch break, done in 20 minutes, was thorough, cleaned up the inside and outside for < 10 bucks, what is there to hate!