Address: | 21010 Pacific Coast Hwy, Huntington Beach, CA 92648, USA |
Phone: | +1 657-215-4710 |
Site: | equinox.com |
Rating: | 3.8 |
Working: | 7AM–7PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 7AM–5PM 7AM–5PM |
CA
Catarina Goncalves
Very disappointed! Nothing special for the price you pay. Client service was amazing until I signed up for the annual membership, after that customer service is none and when they have to do something for you they are inefficient. I went the first time to take a spin class, the welcoming was poor, no one explained where the different rooms and amenities were. Nothing. You are left all alone in a new space, trying to figure out things... Unlike the majority of gyms with Spin Classes they do not have spin shoes, not even to rent. The bikes, are quite basic and look cheap. Besides the console is not user friendly. And think that this is a new gym with state of the art equipment (supposedly). The class was one of the most boring classes I ever been: super complicated to follow the instructions about speed, power, etc..., the music wasnt fun, i really didnt feel the workout either during the class or after. In summary: If you want to see and been seen like you would do on a Friday night at the trendy bar, paying way too much for what you are getting, then Equinox is the perfect gym for you. If you want to workout in a motivating, nice and easy going place where you can workout to your own pace and feeling good about yourself no matter your body shape, physical condition or level, than THIS IS NOT your gym.
M.
M. HB
I am very happy with my experience here. Ive met many staff members over the course of signing up to the first week of opening. Every member was supposed to be given a tour, a body assessment and 1 free session with a trainer. The spinning class is not hard or complicated as another reviewer stated. It might be complicated if you show up late and were not present for the instructions. Instructors seem to make every effort to see you get the best out of your training experience. They are also great motivators. Yes, this Equinox is more basic than the others but its the best gym in the area and that they wanted Huntington Beach as a site for the gym is a compliment to Huntington Beach. Customer service is great. What I like most about this club - THEY CLEAN IT SEVERAL TIMES A DAY!!!. Im not afraid to use the equipment or sit on their surfaces. None of the other gyms in the area can hold a candle to that.
RE
Rebekkah V
Just signed up with Iz and she was so helpful and kind. And worked with the most educated, talented trainer Morgan... a masters in kinesiology! Equinox does not mess around! It has a gorgeous view of the ocean. Everything is kept so clean. The womens lockers are so chic with Kiehls products to use. The steam room is scented with eucalyptus. The classes are amazing and fun and they have a great variety from barre to stretching to meditation and I have loved every one so far. Cant wait to try pilates and vinyasa yoga next! And everyone is so kind and helpful. A must try. Ask for Iz and Morgan!!!
JO
John Stone
Really only worth the money if you take advantage of the classes. Good dumbell section and very clean but limited bench presses, one true cable cross machine, and only 2/3 squat racks and 1 Smith machine. One of each weight machine but they are top of the line. Wonderful view, super clean, great staff....but for $120-150/mo its really only worth it (to me) if you do the classes as stated before. Fortunately its usually rather empty so I can still get in and out quickly but it would be horrendous if people actually starting going here.
LA
Larry Perrault
This is the worst Equinox of the 6 I have visited. Their management is horrible. I made several recommendations for the gym. All acknowledged as great at the time, but none implemented. Also, made complaints regarding the classes. They cut the main class (evening sessions) I joined for in the first place. There is no pool. Staff members are ill informed and not friendly. It all started out bad with my first visit when the front desk staff couldnt be bothered to show me around the club. Save your money and go elsewhere!!!
BR
Brandon Womble [Student HBHS]
I am a long time gym rat that appreciates quality equipment, professional employees and gym etiquette. Equinox always delivers! I went to HB today and this one is as good as the many others I have trained at. It is fairly small (feels smaller than Newport) but well laid out. The center Pacific City is going to be very nice. A knock: they should have TVs mounted to where they can be seen from the free weight area.
CH
Chris Hill
The classes are always full, the gym is small, they dont even give the treadmills a view. It wasnt worth the expense so my wife and I cancelled. They cancelled my wife fine but for me they cancelled a different person and charged me another month. I am on my 3rd call to get a refund. I feel worse for the guy who has to deal with having his membership cancelled.
JE
Jessica Noche
Not sure why there are ratings as far as 3 months ago because the Huntington facility is not open to the public yet. But from my experience, Equinox is no doubt an exquisite gym with professional staff and top of the line service and amenities. Im sure that members will love that awesome view of the ocean too.
CO
Collin Mccolskey-Leary
Visiting family in Huntington Beach and called to ask about a day/week pass. Was told, in a rather condescending way, that non-residents cant get guest passes. Weird business philosophy to turn down $100 bucks or more for a week guest pass, but I guess that is the revenue they will forgo for exclusivity.
TA
Tami Le Murillo
Front staffs are very polite and wonderful!!! Membership price is very fair because of all present means: close to touched ocean environment , professional training staffs, cleanliness from front door to backroom showers.....But i wonder anout issue of street shoes/sandals to gym floors?
ST
steve smythe
Good location, view, and theres one of every gym item. Plenty of cardio stuff. A bit of a hustle attitude towards sales and mediocre service once a member.
PE
Pearl Pereira
Minimal customer service after your a member. However management has been following up and trying to improve this aspect. Top notch group fitness classes.
FR
frac k
people with bad attitude at front desk, gym area dirty mats on stretch area treadmillers dirty, not good maintain on machines , locker rooms are ok i guess
GR
Grace Barnett
Waiting on a walk through sounds like I would save money plus convenient its on my cross street...But no pool guess Ill run in the ocean aftwards...
MI
Michael Crotty
Planned on visiting and possibky joining, but after reading the fake 5 star reviews and the many 1 star reviews, I will not go. Thanks
TH
Thomas Reindersma
CLEAN!!!! I Love this place. Great Staff. Excellent Trainers. Good selection of classes. Never overly crowded. Nice amenities.
MO
mo g
Is such a hassle to get a membership with out them trying to sell you more stuff. I wish they would do monthly memberships
DE
Deanna Levesque
Great team there and very helpful with all questions I had :)
BR
Brad Dupree
killer view and clean gym
JU
Justin Brown
Cant find a better gym