FedEx Office Print & Ship Center

50 Centerpointe Dr Suite B, La Palma, CA 90623, USA

Address:	50 Centerpointe Dr Suite B, La Palma, CA 90623, USA
Phone:	+1 714-562-9181
Site:	local.fedex.com
Rating:	2.6
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 39

Reviews 15

Gary Mabe

I have been to this location 6 times in 3 Years & had to alter my package to have them ship or they offered to do the alteration for a price. I have never had this happen at the Post Office. Todays latest failed attempt to ship something with Fedex I was shipped something from Amazon that was incorrect & Fedex was the deliver method. I sealed the box exactly how Fedex Delivered it to me & Printed out return label I walked over to send it back upon arrival I was told I needed to add filler to the Package before they could ship. FAIL again Fedex La Palma! They did not offer to have me open, fill & reseal this would have been satisfactory. Upon returning to the same location I asked for the Manager & explained the 6 Failed attempts on their part to ship something for me. She explained that it was Corporate Policy as a consumer I feel its a policy to get a few more dollars out of every shipper I have never walked out of the Post Office & not shipped something or was offered some Free alternative to make the package acceptable for shipping.

Hassaan Shakeel

I walked in looking to print a few hundred copies. Walked up to the counter, as I had not been to a fed-ex center recently, and was unsure how to get them printed. When I walked up, and told her I wanted this copied, the rep, without a smile or a word, simply pointed to the back where they apparently had one of those self-serve printer. after struggling with that for about 10 minutes, I finally got that taken care of. Now, I wanted pads made out of those copies. I walk up front again, and let them know I need the copies padded. After waiting 5 minutes, the lady comes up and tells me they are "too busy" to take my order today and can only be ready in three days. However, she insisted that I drive 3 miles further and give this job to another fed-ex print station. It was clear that she did not want to do work that day, and she was simply trying to get away from doing my job. I went to the on on Corporate Drive in Cyprus, and they had great costumer service and took care of me. Will never come here again.

Suku Patel

Hello This fedex, has been around for over 20 years, I have been going here back and fourth over the years, I moved away for 10 years, and live in Anaheim Hills now. However, still go here, As the staff here is great, and if you forget something you call in, they remember you, and help you and take care of the issue. Darrin is great he has helped on several occasions. Have to say if you need printing service, whether is self serve or they print or send packages, trust this FedEx. The service is good, even you are rushing have a bad day, they wont judge and help you with a smile. READ SOME REVIEW. YOU MUST HAVE GOT SOMEONE BRANDNEW. SORRY YOU HAD A BAD EXPERIENCE, TRY AGAIN. IT WILL GET BETTER.. Thanks Darrin. For taking care of reinforcing the package that i dropped of for Aruba. THANKS.. THANKS FOR REMEMBERING WITH ME GOING THROUGH AN EXPLANATION.

virginia ying

They get pretty busy in the mornings so it will be hard to print anything huge if you are in a rush. Key is to go at opening. Have Brian help you with printing because he rocks. He helped me print out something and prepared it quite fast. He didnt even need to ask many questions and just knew what I was looking for. From printing to cutting to binding and ringing my up at the register, it was all so fast and smooth. Thumbs up! There is another worker there that kind of just stares at you and makes you buy unnecessary stuff. He has a bad accent, dont listen to him. If you are going to print, have it ready on an USB. Do not trust their old old computers and what not. The internet there sucks. Do not trust, just be ready!

Lisa Leong

I had a very good experience with this Fedex location recently. I came in with a request to get a print job done. Patrick and Michael were at the store and they were very professional and gave me the different quotes i asked for. They broke down the pricing for me so i can make a decision, everything was very clear and the process was smooth. Patrick went beyond to let me know know when the printed pieces were ready and it was a quick turnaround. I say this is because I had such a bad experience from the Cypress location so coming in was like heaven to me. Overall, I want to say a big thank you to the Fedex team there and great work you guys have done there!

Dion Simmons

I printed 27 pages from my email and faxed it. I needed to reprint the same pages because they were printed too small. I came back today and explained my dilemma. The gentleman with a mohawk and goatee helped me out and refunded me for the printing. I dont recall his name but he was very helpful to myself and everyone I saw him help after me. He has excellent customer service, his co-workers Im not so sure. So look for him if you good service.

Chicagoguy84

I travel around country for my online business this is one of the worst FedEx stores Ive ever went to !!!! they wouldnt accept a package because it wasnt folded right and and the guy said it needed more filler wanted to charge me $5 on top of my prepaid label complete scam Joke Wtf ??

Brett Wyrick

Five stars for their straight cutting station! We went to the one in Fullerton and the cutting station was crooked - and we cant have crooked wedding invitations! My fiancée was able to get the invitations cut in a much more timely manner with this far more excellent cutting apparatus.

Jessie Bees

Similar experience just like other reviewers. Bad customer service. Either could not or would not answer my questions...seemed annoyed I was even there. Would not ship item unless it was packed in a box, even though I brought it just as how I received it from fed ex ground.

Donghee Kim

Not a good place to drop the package unless you want to spend extra money for "additional" packaging. Theyd not accept the package unless they charge for additional packing fee. Funny thing is that they told me Fedex ground would accept as it was.

Jonathan Tsuei

Rude customer service. Emily greeted me with an attitude by saying my package missed the delivery cutoff. We called in to see what time the cutoff was and they told us 6:00pm. I got there at 5:35pm and they said the cutoff time was 5:30pm.

Stephanie Betancourt

Horrible customer service! Boyfriend walked in 2/6/16 @ around 6pm, employee did not want to accept a return package. Used sarcasm and told him to get out of his store. Who gives training to these employees?? Horrible!!

Anonymous User

Need to have something copied for a school project, the guy acted like he didnt want to be bothered. Then told me he couldnt do double-sided, cant believe I am the first to make this request!

Brandon Kemp

The staff is very helpful, and welcoming. Ive watched them walk customers through the entire process.Brian helped me print a few large scale plots. He was nice and comfortable to talk to.

Michelle Duarte

Terrible service. Stood for over 5 minutes with not one employee even saying they would be right with me. Not even that busy. Just left, take my business elsewhere.