El Pollo Loco

25371 Alicia Pkwy, Laguna Hills, CA 92653, USA

Address:	25371 Alicia Pkwy, Laguna Hills, CA 92653, USA
Phone:	+1 949-460-9379
Site:	elpolloloco.com
Rating:	3.4
Working:	10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM

Location

Photos 100

Reviews 21

Emma Elizabeth Fischer

I found a piece of chicken in my bean rice and cheese burrito by biting into it. This is unacceptable to me because Im a vegetarian, and was expecting my burrito to be only beans rice cheese and avacado as requested. I know this may not seem like reason enough to deserve 1 star but I havent eaten meat in over 15 years, and even at an el pollo loco, this is not ok. Im now disgusted by being tricked into eating meat, whether on purpose or by accident, either possibility of how it got there are equally disturbing and reflect poorly on the safety and cleanliness of this location.

Bibi Zr

Acabo de pasar en el drive-thru y la cajera nunca tomo mi orden me dejo hablando sola,me pase a la ventana y tenian cerrada la ventana y solo empezaron a reirse en forma de burla.

Musclerocker

I ordered the quesadilla thinking it was a quesadilla. But instead it was a warp I ate the whole thing and almost threw up and I gaged on it. It was discusting I would not eat there again unless of its the family dinner. They gave me full refund and I didnt have to show them my meal it was in trash. Will not eat here again.

Siana Caligner

Ordered at the drive thru for some fast family meals of 8pcs chicken. Turns out that it was still not that cooked since i could still blood on the inside. It was horrible, wasted my 20 bucks for a chicken that was half cooked.

Victor Garcia

Recently moved to neighborhood and been here at least 4 times in 3-4 weeks. Always very friendly service and they seem to really want to please you. I like the people that work here.

Tony marques

Porque me gusto la comida que sirven y las que te atienden son muy amables

Lizbeth Magallanes

The food was terrible how they prepared it nothing compare to de pollo loco de Tustin were my boyfriend lives very good prepared and given out at other pollo loco.

Tm Jones

Its typical El Polo Loco, food was great, but location could have been cleaner. The whole shopping center needs way more upkeep.

Matthew LaHatt

Good El Pollo Loco. Quick service. Accepted Android Pay from the drive through.

Larry Peterson

They serve avocados with multiple menu selections. Prices are good, too.

William Kirtley

They were out of cooked chicken during the dinner hour.Very long wait!

Danny Cedeño

The food was fresh and tasty and their prices are very reasonable.

Ammar Dalati

Fast drive through, clean inside and ok portions