Address: | 1801 Long Beach Blvd, Long Beach, CA 90806, USA |
Phone: | +1 562-591-2523 |
Rating: | 2.8 |
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RICK P
I just wanted to get a car wash and ended up pissed beyond belief. So I went here after my car dealer gave me a token to have my car wash. It ended up being the wrong place for redemption, but I figure give the business a chance plus only 3 cars were there. I always passed by and thought it was too run down, not to mention the site of a shooting, So I pulled in and the ticket attendant let me know it was the wrong place. I told him I wanted to try their hand wash since I was there. I went in and met a very nice lady behind the counter. We chatted briefly and talked about how busy the corner was( PCH/LNGBCH BL.) I then went to wait for my car. I was chatting with a few of the protesters and after 20 minutes noticed a lot of cars ( 8 new ones ) coming out... except mine. I figured I forgot to leave my keys and went back to the entry. My car was sitting in the same spot with NO other cars around it. I am thinking maybe they could not find the key or something. Soon as I asked they hopped in the car and put it thru the wash. No one could answer why I was put last. I was ticked but still remained calm. I then waited for my car to come out. Alas, my car arrives. The attendant who drove it out immediately starts to dry it. I am happy now and thinking they are making it right and it may have been an over sight. Just as that thought settles; the ticket taker comes out and directs the guy to dry another car. At that point I know its personal and ask why I was being treated poorly. He did not answer and let it be known I could leave, which I did. I called and complained to the nice counter lady that I was beyond unhappy with their service or lack of. I then stated the 2 people of color there seemed to be the target of this act. I told her the staff needs to be trained and know regardless of what they feel personally they must show all customers courtesy. This will not fly in our neighborhood for long. I will not be back, but hopefully they will fire a couple of asses who ruin the few good people there.
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Miguel Zamora
Had a terrible experience. I went in for a hand wax but the wax they were using wasnt what the guy quoted me (like carnuba). After they waxed my car it looked terrible. They buffed (with machine) a small part after I complained about the wax they used. They said it was very similar to carnuba so I asked to look at the container and it was some pink imitation with more fragrance than wax. I am unhappy with the $45 I spent even after the guy wrote one free car wash on my receipt. Unfortunately it sprinkled later the same day and they would not re-do the car wash for free like some other places. I would not recommend this place, which is too bad because I live so close by. I will not be taking them my cars.
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Mz Maltez
me robaron mis pertenencias y un cheke de mi trabajo que tenia en la guantera. y apart no responden por cosas que ellos comenten.. eso fue el dia d ahora. a las 11:45 menos mal que el cheke ya lo habia depositado online. el que lavo mi carro deverian d correrlo eso no se hace...
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Juan Romero
The worst car wash ever went to get a car wash and im guessing he used the same towel for everything on the exterior and interior , i had to ask tp get a clean towel and did it myself ,talking about a hook up he used the same towel to clean my tires and inside my car had oil dirt was the worst for 40 dollars ! Hell noo Just to post i had to put a star but NO STARS !!!
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Tenant Noew
I decided to get my car washed for Mothers Day, went to Klassic (1st time) for a car wash. My car received so much attention during the vacuuming prior to washing & I was well pleased afterwards. I definitely will return to take advantage of their "early bird" special 8-10:30 a.m. If I had listened to the negative reviews, I would not be a happy customer.
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Adrian Novela
Horrible place I came here for a oil change and car wash and they broke my door they said it was already broken when it wasnt . Never coming back again and to top it off theyre ass hole here no one ever wants to help you
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Reynaldo Sandoval
Was trying to go get my car detailed and washed, he said $100. Brought it down to $75....last time I came I got the same wash he was trying to offer me but for $55. Soo yeah he was trying to play me like a fool smh...
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Louie Linares
This is the worst - most horrible and unethical business in all of Long Beach California.. Everything they do is bad.....
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James Musgrave
Why 5 stars? They dont steal. Anything. They are also the best on my brake dust laden tires, and never rush.
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Lindsey Godoy
I went to the car wash expecting for nothing to have gotten stolen , but they stole my engagement ring .
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FRANK BONILLA
Inexpensive and service is excellent I take my 2012 BMW 5 series every week
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Misi Tagaloa
An opportunity to invest in the community where I live. Great service too!
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Barbara Toscano
Owner, George, is rude and unprofessional. Nothing worth disrespect given.
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Amado Villanueva Soriano Jr
Great service and outstanding results everytime highly recommend to all
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Who are you
I took my r35 and had great service
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David Ramirez
Terrible service dont go there
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Mikhail Tabak
On reasonable prices and rude
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Lakia Howze
Great customer service
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Stacey D
"DO NOT GO HERE"
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E D
Friendly place
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Shirley Barnett
Nice