Hercules Moving Systems

2507 Medford St, Los Angeles, CA 90033, USA

Address:	2507 Medford St, Los Angeles, CA 90033, USA
Phone:	+1 866-888-2842
Site:	herculesmovingsystem.com
Rating:	3.6

Location

Photos 22

Reviews 5

Barbara Glaspey

DO NOT HIRE. When I first contacted this company the gentleman I spoke to was super nice and helpful. I was packing my own things to move to Oregon from Hawaii. When my husband and I moved to Hawaii I did all the packing and we loaded a 40 container, huge screen TV, large glass curio cabinet, scads of breakables and furniture. 1 small bowl was broken. The fellows in Hawaii who loaded a truck for things to go onto a pallet, not taking as much back, were very conscientious and careful. The items arrived in Oregon later than I was told and to my surprise just about everything was damaged. My beautiful Duncan Phyfe style antique table arrived in pieces, All the legs were broken off, the wood screw/dowelling’s they used way back when to put things together were sheared off, 75% of picture frames with glass were smashed, large antique painting frame had one corner smashed off, pieces for my platform bed were missing, handles broken off dressers, large gouge in side of dresser, Even a ceramic insert for a brand new crock pot that was still in its original shipping container, then wrapped in a towel and put into another box was shattered into 8 pieces..Of the three wardrobes, only 1 arrived as it was the other two boxes where smashed, the hanger portions bent and all the clothes were on the bottom of the boxes. My whole pallet had to have dropped from quite a height to cause that much damage. I asked about insurance when I signed on and was told that they could provide it but it was expensive and that they automatically paid $.60 per lb on damage if I didnt buy it. They also suggested that my Personal Property Insurance would cover the move. I had sent a message to my State Farm agent regarding that and didnt hear back until after the things had shipped, actually until they arrived all smashed. I was told that they do cover moving but not with a Moving Company, too bad, sorry. I asked if I was suppose to put it on my back and swim across the ocean. I just received a from Hercules Moving offering me $31.50 for my damages. The letter also states that if I accept the check I am not allowed to write anything bad about the company. Guess who is not signing the letter. I felt I have to warn others about this company. Hercules suggested the problem was because I packed my own stuff, Read the beginning, I packed all of it and more plus loaded a 40 container for the move here and only 1 small bowl was broken, I packed this time they loaded, transferred and shipped and 85% of the load was damage or outright broken when they handled it. I have photos if anyone wants to see them. STAY AWAY FROM THIS COMPANY. I filed my claim in February and it took this long to basically send me a "kiss off", end of July. Photos available is requested.

Evelyn Ehrhardt

The entire service was very poor from the beginning until we received our items. 1) We got overcharged the quote was different, the movers measure the whole move and according with Gustavo (mover) calculation I have to pay 350 more of my estimate or give to them 200 tip. I was thinking of saving money so I tip them in check that I can show proof of that. Pick up date Saturday June 28. 2) I did not hear form the company for about 2 weeks. I was calling to the company almost every day and no answer zero customer service. people very uneducated. An email was sent on July 11 indicating the delivering date from 07/20/14 to 07/25/14 3) Friday july 18 I received I call from IONI he told me about delivering date. I told him that the max day for delv would be 24 because nobody will be at home, or that I can wait for next delivery time in 1 month. 4) Ioni called tuesday 22 promising that the guys will at our apartment early in the morning next day. Movers showed up at noon, My husband who is a Dr could not wait so he went to work and came back to open the door (noon) he told them he will be back by 5pm to check every thing. Well these people decided to literally dump our belongs and not assemble the furniture like the dinning table, bed, tread miller, even some item were left with pad, trash every where, mattress still in boxes. And I am not counting that I have not open all the boxes. Our bed useless, dining table useless missing parts, missing boxes, item left with pads. This company is a scam and it should be penalize for the poor quality service

Kim N

This moving company made my move from Hawaii to the mainland the worst experience so far. They only are getting one star since Yelp has it to where you have to put on a star to do the review. First they will quote you a price then they send some one to see how much you really have all of two minutes and up the quote thousands of dollars and thats if your lucky they did my site quote three days before I was to leave the island. Then the mover come thank God the first person was wrong. However they then if it isnt a certain cubic feet up the price to the make it so you are paying the same amount as the original price. Then they dont ship to where you were told and they have to wait till they find a trucker that is going your way. Then for me it was a young truck driver who didnt know how to drive truck. They didnt unload my things they threw my fifty year old China and broke it. When you call the company they take no responsibility because they use third parties. It was a horrible experience start to finish plus all my stuff isnt here. Its been lost. Due to all your stuff is thrown in with other peoples and they dont take any responsibility for that either. Be very very wary if you are considering them wouldnt recommend them to my worst enemy. Hope this helps actual Score minus 100 scores

Aaron Ganel

I have been out of work for over a year, I lived in Los Angeles.. Through a recruiter I gained employment at a company all the way in Miami. I am a native Californian and at 35 years of age I did not want to leave and move my family all that way. The job recruiter told me she knew of good mover named Hercules. When moving day arrived they packed (all personal loose stuff) and loaded the truck all in the same day! I moved from a 4,000 square foot home that my wife me and our three children have lived in for 10 years. We had stuffed the packers pulled out that we hadnt seen in years. At the end of the day we were awestruck with the efficiency and professionalism assured to us from our move consultant at Hercules. When the movers arrived in Miami they came on the day we needed (I was starting a new job and my business suits were in the truck ) within a two hour window as promised! My new company is hiring people from all over the country and Hercules is the only company the Human Resources Department will use.

Margie McDonnell-Welsh

I had numerous boxes, suitcases and totes to move from an estate. I had packed them myself, and there were things of extremely sentimental value, so I was worried, after reading some of the reviews, about how Hercules would handle the items. I am SO HAPPY I went with Hercules. My rep Mike was professional and helpful. Tia kept me appraised of every detail of my move. The pick up drivers were on time and were careful packing my items. But my highest praise goes to the delivery drivers, Ronnie and his partner, who delivered on time, in spite of truly horrible weather. My boxes were kept dry, safe, and handled with care. The drivers were professional, courteous, and went above and beyond the call of duty to make sure everything was moved in, accounted for, and that I was satisfied with everything. I have nothing but good things to say about Hercules Moving and I would both use them again in any future move, and would recommend them to friends and family and anyone looking for a good mover.