Import Automotive Repair

1400 N 9th St #15, Modesto, CA 95350, USA

Address:	1400 N 9th St #15, Modesto, CA 95350, USA
Phone:	+1 209-526-6408
Site:	importautomotiverepair.com
Rating:	4.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 41

Reviews 16

Nikolaus Hildebrand

We brought in two 20+ year old cars to Ward at Import Automotive, and we were very pleased with our experience! One of the cars had an intermittent overheating problem that no one else had been able to identify. We thought it was a head gasket but were proven wrong when Ward found that the cooling fan switch was only working sometimes. After this part was replaced, the car handles the heat just fine. This car was fixed for a fraction of what we were expecting to spend! The second car had a couple of different problems starting as well as an aftermarket air conditioning system that had a faulty hose and damaged condenser. The starting problems were diagnosed in minutes (a faulty fuel pump relay and starter wiring harness) and repaired the next day when the parts came in. For the A/C system, Ward had a shop fabricate a new hose and sent the condenser to another facility to be identified for replacement. While this took a very long time (about a week), it was completely expected and no fault of Wards. The rate for repairing a non-standard A/C system in such an old car was very fair! Very professional, honest, understanding, and responsive. Would highly recommend!

La Sierra

One of the few true test of an honest and reliable mechanic is if you can get to talk to him on the phone--if a business owner and its employees are willing to take in a new customer by initially talking on the phone to gauge their willingness and to see if its worthwhile for us, customers, to embark on the journey, especially if driving your car may not be an option. The phone call was received by Guillermo, who then asked me what I need. I said Id like to speak with Ward. I was briefly put on hold so he can fetch him, after asking me where Im from; and Guillermo came back with "What is it that you need?" So I said, again, that I need to speak with Ward. Guillermo said Ward is not in all day! This business failed the first rule of business and customer service. If a person can give you a run-around this way, it makes you wonder what else theyre capable of doing, eh? I hope they read this review and rectify this mistake.

hannahroo15

Ive been waiting to write this review to see how the work I got done on my car has held up. I own a 2005 545i BMW, and I can honestly say I wouldnt go anywhere else unless I had to. This place gives amazing service, delivers with highly quality work, and is honest. My previous mechanic was a nightmare and just did not know what he was doing. When I took my car to Import Automotive my problems were solved with just one visit. I highly recommend this place. I can FINALLY say I found a AMAZING mechanic shop that isnt trying to rip a person off

Manny D

I first took my toyota to Ward in January 2015 after a vehicle mechanical breakdown, I talked to Ward and explained that to me a good Mechanic is like a good Doctor. Ward was very nice and made me feel comfortable bringing my vehicle to him. He was honest and showed credibility in the way he handled my issue. I still go to Ward when I have mechanical questions regarding my toyota and he has always made me feel like I picked the right shop, Import Automotive Repair Modesto. Got me a Mechanic as good as my Doctor.

Karen Olsen

Ward is the best!!!! A good friend recommended him a few years ago and it was the best advice ever!! I have been taking my car to Ward ever since. He is an expert in his field and, equally as important, he is honest and fair. I trust him implicitly. When you find a mechanic who knows what hes doing that you also trust to have your best interest in mind - you have it made. Ward is this kind of mechanic.

Michael Kingsley-Hurst

I took my Z in after a bad experience with another mechanic. Basically all I can say is WOW. My car runs like when I first got it. Its powerful, responsive and I now realize that I had forgotten how much I love my car. Oh, and the price was ridiculously low considering how it runs now. All I wish is that I went here first. Thanks guys!

Referred to this place by a family friend and Ward was very kind. I get nervous taking my cars to mechanics I dont personally know cause sometimes they take advantage of the fact that I know nothing about cars, but Ward was so reasonable and fixed my car for a good price. Will always go back to him with any further issues.

Ethan Kensler

Ward is the most honest person I have ever met and will trust my current and any future vehicles to his care. I brought him quite the challenge and he was up front about all costs and even took the value of my vehicle into account before starting work.

Anonymous User

I wanted to take my car there to get alignment but owner started complaining about he hates doing alignments and how its not worth his time, when a simple no would have done it! with customer service like this, it does not say much for this shop!

Martin Castillo

Very honest and dependable! Only shop our family will go to! They have taken care of numerous vehicles for our family, jobs both big and small and have never failed to deliver great prices and dependable work!!!!They will go the extra mile!

esteban campos

The owner Ward is an honest guy and I trust his opinion, this is after about 2-3 years of taking both my bmw x5 and toyota avalon to him for regular maintenance and the surprise stuff as well. Highly recommend the shop.

6superb9

Great Service!!!! Owner is very knowledgeable of auto repairs. He also seems to have a lot of loyal customers. I would definitely recommend this place. Thank you Ward!

Raphell Taylor

Ward is a very honest man and an excellent mechanic. I trust him with all of my vehicles and would recommend him to anyone that needed a car repaired.

Lola Love

This is the best place. Ward is kind and honest with all of his repairs. I will never go anywhere else .

Eric McLoughlin

Excellent service by a honest and fair mechanic!

Dave Shrock

Good honest service