Address: | 2012 W Briggsmore Ave, Modesto, CA 95350, USA |
Phone: | +1 209-566-2230 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
KI
Kim Robinson
We rented a storage unit for a short period of time while moving to Modesto from out of state. We were quoted a price over the phone and checked the internet prices. When we went to rent the unit, we were given a higher price than the quotes. The lady told us it was the last unit, saw that we were in a bind (we had a van full of stuff that needed to be dropped off), and told us that the quotes were wrong. It was only a difference of $13, but we were so put off by what felt like dishonesty and a lack of willingness to help us out. We rented at Extra Space last year and had a much better experience there.
MS
Ms. Howard
RATS!!! Literally rays.the place was infested. Not ONLY is this facility twice the price as some places but the lure you in with first month dollar rent, they know you are moving and moving is outrageous so you say hey I can afford that, then they rape you come month 2 and so on. Rats destroyed my brand new washing machine they chewed on most everything and now I find that I have to toss out hundreds and hundreds of dollars worth of clothes utensils dishes and most hurtful...my baby girls toys and stuffed animals.this is because if it isnt chews on its POOD ON ..NASTY RUN RUN FAR FAR AWAY
B
b rmc
My experience here has been excellent, particularly as a result of topnotch customer service provided by manager Donna and assistant manager Carol...from the initial reservation setup to storing advice, monthly payment reminders, etc. They really go the extra mile to be helpful in many ways throughout the whole process, which can be so stressful otherwise. Its hard not to appreciate any business you patronize these days that is genuinely kind, honest and informative. A rare find. Highly recommend.
DA
Dana R
Rubens and Donna were very helpful with my transaction at public storage. I had went to my unit n left n thought I locked it. Well I get a call 30 mins later saying while Ruben was doing his rounds to check the units he noticed I didnt lock my storage correctly. So he put an extra lock on til I could get there to fix it. That make me feel so much more safer . They do an awesome job here.. Ive been here for 2 years n feel safer than anywhere. .. thank you staff for keeping my precious stuff secured.
SA
Sarah Crouse
Awesome staff. I really like how the facility is always clean and neat. I would recommend this place to anyone. I am very happy with the girls that are there. If I have any concerns they always try to answer my questions the best that they can. I have had my unit for three years and I havent had any huge issue. Thank you for letting me rent a unit from there. I have to say that I am grateful.
VI
Victor Vega
Dona and Theresa were very helpful in my need for storage i had recently found it on the web so i clicked on and i had made arragements for a reservation and went in to ck. it out Dona was not there it was her day off and Theresa told me if i wanted to look at some of them she had gave me a sence of security and i was glad , Dona & Theresa thank you for an outstanding service.
BI
Bill McClure
Donna, Theresa, and Rachel are the best, I had zero problems moving in or moving out. The facilities are clean and the upkeep is impeccable. I would rather live there than my own place - Ha! I encourage all to get a storage unit even if you have nothing to store! The experience with the professional staff is worth the price because they make it so nice!
MA
Mark Heisser
The customer service reps were cool, helpful and fast and set me up with a unit without any issues. I only have two minor concerns: my unit has kind of a janky door thats tough to operate, and the rain-water drainage is clogged and Im a bit worried about mosquitoes in the standing water outside my unit. Other than that, everythings great!
TR
Travis Miller
Had all of my things stolen from here. They werent helpful at all either. Said there was nothing they could do and their cameras werent on when it happened. Access to my storage was in another locked facility and they still accepted no responsibility. Never ever ever ever give this place your money.
CO
Cordalla Moore
Donna is a really nice person I really like her a lot I have not interacted with the other staff so I cant say very much about them but as for Donna she makes to where you want to come back and rent from public storage again I just want to say thank you for your services very appreciated
RO
rosie guiles
I had a good experience with them. On my moving out of my unit it was after 5 on a Friday I caught Carol as she was leaving told her I need to do my vacate so I would not get charged another day. She was very nice and clocked back in and checked me out. She was very professional.
GA
gail kelley
I have rented from them several times. Each time was perfect. No hassles, no surprises. Very accommodating. The couple that manage the place represent the company well. Thank You Brian Kelley
BR
Brit F
This is a very nice storage facility, very clean and made me feel like I was storing my items in a safe place. Staff is very helpful and friendly, especially Donna, she was very knowledgeable and had wonderful customer service skills. Happy to have rented from public storage!
DE
DEEZ_KU5H_NUTZ
Excellent Service with wonderful people. Someone is always available and goes the extra mile to help make my experience better. Definitely a place i will recommend and a better storage rental location then Ive dealt with in the past. Gotta love the girls theyre the best!!!
MR
Mr. Brewer
Brewer Moving endorses this facility with providing great customer service and providing great value with storage availability and pricing. When you need storage this is the place to go. Ask for Donna and Rachel. They were very helpful when I needed to get a storage unit.
CO
Courtney Gutierrez
The girls in the office Carol and Donna were so sweet and very helpful they welcomed me in and were so professional with setting me up with everything I needed they also do a great job at keeping the place nice and tidy. I would definitely refer my friends and family.
MO
Monica LaPira
Managers very helpful clean & well lit very pleased huge load off of my mind!! Wouldnt Go anywhere else. Decean was courtesy new his job & helpful in getting me the boxes I needed to the size of the storage unit I would need ! Thank U hr is an asset to your company
DE
Destiny Monique
Public Storage is such a welcoming and kind place to be. Public Storage staff are always pleasant to be around and always have a smile. Out off all the Storages i have looked at Public Storage id the best yet.... Keep up the great work Public Storage Staff!!!!