City Sports Club

1040 Grant Rd #165, Mountain View, CA 94040, USA

Address:	1040 Grant Rd #165, Mountain View, CA 94040, USA
Phone:	+1 650-429-4085
Site:	citysportsfitness.com
Rating:	3.7
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM

Location

Photos 43

Reviews 17

Nisha Chaudhari

Equipment and classes are good at this location but be very careful about billing while joining this Gym. They will not give you any sort of refund for any reason. In my case, I was charged full month fee on 24th Feb( for 24th Feb - 24th March period), I froze the membership on 25th Feb. But they did not give me any refund back for 29 days I didnt use the Gym. When I asked to freeze my membership , they did not tell me anything at all about no refund. Later I got the answer that I was 1 day late to freeze the membership. So I have to pay full fee of the month. Also if you want to cancel the membership, you have to tell them 1 month before. Because they have already taken last month fee when you join the Gym. They will not give any refund whatsoever. They annoyed me a lot about personal training session. Even when I repeatedly told them to not contact me for those, they kept calling. Finally when I asked them to flag my account to block all calls, they stopped calling me. Its a nice gym but very poor customer service and non accommodating billing.

Gaurav Jain

Facilities are pretty decent. The staff behaves like they are kings of the world. You need some kind of a collateral to use the basketball court here *inside* the gym. If you dont have any ID card with you (because it is in the locker since you plan on working out afterall), you have to provide your phone or your watch as collateral or go to your locker and get the card! It wasnt the case earlier. This was the "policy change" they made "a couple of days ago" and I was asked to cancel the membership if I did not like the "policy". The staff is very disrespectful and rude that way. For future reference, if you claim to make some policy changes (which was absolute bullshit BTW), please *inform* your customers of the change. The situation could have been easily resolved by politely explaining to me the need for doing this and could have requested me to get my ID. And regardless of that, you dont ask for someones phone or watch as collateral for a *basketball*.

Eliyan Pro

Dishonest & rude sales manager... I went there with a friend with his guest pass for the first time to check it out before getting a group membership. The manager on duty (a young arrogant white dude) told me i had to go through his 15min pitch first. I asked if i could do that, and he said "No, thats necessary for your safty"... when said i just warmed up jogging and dont want to cool down. He said "then i have to charge you!" Apparently by charging me, Id have gotten a safty sheild all of a sudden! ... I didnt go there anymore and signed up my group at YMCA

Marj Bay

Swimming pool is small and crowded because of bad organization: only 2 people can swim on a lane at once as they just split the lane. No one heard about usual clockwise swimming where more people can use the lane. Guard does not look after the swimmers so there are people swimming with scuba equipment (which may be dangerous for other swimmers) as well as people swimming in clothes (like t-shirts and shorts). I regret I paid money for it.

Andreas Ravnestad

Was in Mountain View for a few days and used this gym since it was nearby. Very well equipped for weightlifting. Lots of squat racks and bench presses, and the biggest collection of dumbbells I have seen, in neat order. Not crowded at all, and great air quality. The place is very clean, with cleaning crew visible each day I was there. All the employees I talked to were super nice as well. Will absolutely go back if I visit Mnt View again.

Vanessa Rey

A little on the smaller side than the rest of clubs being just 1 floor . Plus unless you are paying extra monthly, you cant get a towel. Thats why this is a Signature club. The pool is also small and Im guessing the size is because its not a stand alone like the rest and in the middle of a shopping center with stores on both sides. But it did have a machine that swings side to side which I havent seen at other ones

Axel Hoffmann

Well equipped with all the cardio equipment and weights. Wifi usually doesnt work well, tv on some treadmills is shaky and the staff is not capable to help on it. You will have to get through their sales talks in the beginning (after which they leave you alone) and you should take care of deadlines for freezing and cancelling. You can easily end up paying for an extra month because you missed it by a day.

Athena Sum

It doesnt make sense in this city sport. It claims they have willf but never ever consistently work. Its very very terrible. Would like to read something from the iPhone and consistently work and make frustrating. The staffs were not nice when you tell them the willf was not working. Helpless..will tell friend not join them because they dont have good service and also not nice..

Andy Lai

The aggressive sales pitches aside (which you should expect from any gym), this is a great place to work out! Towels (both large and small) are provided, showers are clean with shampoo, conditioner, and soap, and clean locker rooms to change and store your bags are there. Not every gym has a pool (this one has a 3-lane pool). Cardio equipment is clean and well maintained!

Iam Android

~ Haters Gonna Hate ~ Been going to this facility for almost a year, and have found it to be run on a consistent basis by the ENTIRE staff as quite professional, and on a high level. No Complaints - Would ABSOLUTELY recommend this Club to all those who are indeed serious minded towards fitness. ~ Miles

Michael Chelberg

Nice facility with tons of equipment. Updated locker rooms. Spin class room, a small basketball court and another fitness room for other classes. Often easy to find competition for pick up games of b-ball and Vball. Wish they were open 24h, or at least a bit later.

Obaida Rashid

They dont clean the shower or bathrooms people come with dirty shoes clime to the sona no rules or regulations we a big group just come because of the swimming classes we love it but now it is just three days used to be four days we all live that

George Kim

They dont clean the locker rooms or bathrooms. The floors are so nasty. Ive never seen anyone mop this place. Pool area is nasty! Piece of gum in the showering area left for days! Very disappointed with the experience!

Hichem Elloumi

I went for a new membership in this place, asked for prices and options, they would notgive you any information about pricing unless they have info about you. I find it as a very low level practice.

Nilesh Khandelwal

Extremely unprofessional, disrespectful and overbearing membership sales staff namely Eric who is surprising assigned as the Manager and Isaiah, one of the sales staff. will not recommend this place.

raymond Fedrik

Facility is new and nice. ... but Rude manager, Eric, he feels just because they gave him the manager title, he is the master and others the slaves & can treat people anyway he wishes!

Frank Ebert

Not only do they have real gym equipment but the views of the NorCal trainees is truly something. Very clean facility and not filled with thugs and rude plateheads on steroids