Address: | 1327 International Blvd, Oakland, CA 94606, USA |
Phone: | +1 510-485-0702 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Jeremy Stroup
Scharneyse called me immediately after I completed my online application and walked me through a few more options. She then set up my appointment for later that afternoon. Once I arrived, she gave me a tour of my storage unit, which was spotless, and then walked me through the paperwork. While we were signing the paperwork, she and I started talking about the community and I found her to be extremely insightful and engaging. Shes a native of Oakland and cares about our community as a whole and the neighborhood where I will be storing belongings - this is very important to me because it gave me a sense that this Public Storage was a safe and secure location. I would recommend this PS location to anyone.
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gabrielle lafitte
The manager at this Public storage is amazing, I have had my unit for a year and have downsized and moved into a smaller unit since then. The manager is always beyond helpful, remembers my name and has helped me find an affordable unit multiple times. Hes pleasant, responsible and honestly I feel safe having my items stored here. Not to mention he remembers everyone so I trust that no one is wandering around the units that he is unaware of. This gives me peace of mind!
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Morgan Cooper
Although talking to a.customef support rep on the phone who sold me on a place way too small and way too far away to still be reasonable, the ladies at this location were extremely helpful and kind. The only thing I am bummed about is the nob refundable 20$ lock that you have no need for but most purchase to secure your belongings. You would think they provide you with the locks but none the less this is a good location with caring people.
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killa klump
india was absoluteley wonderful... she thoroughly explained every single detail of my storage rental agreement and made me feel completely comfortable from the gate with her beautiful smile and genuine conversation she engaged in... thinkin about going bak inside and renting another space just because.. dont stop smilin india.. never know who it might touch at just the right time
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Lee Kerschberg
This review is for Scharneyse Edwards the Property Manager. We have rented a space since 2009. It came to my attention last week that we needed to sign updated documents regarding our rental. When Scharneyse learned that I wasnt able to drive to the property site, she brought the paperwork to me. She went out of her way to offer A+ Customer Service. Thank you Scharneyse!
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Elaine Roberts
I went into this public storage to view there units and Scharneyse was awesome. She explained everything in detail and knew exactly what I needed, she even showed me what I needed to protect my personal items. She was on point with everything I recommend anyone in the Oakland area to rent at this location, excellent customer service, nice and clean secure property. Thumbs up!
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jennifer davis
The mgr., Scharneyse has been the bright spot in my day once a month when l come to pay my bill. I started paying in person years ago just to see Lena, now retired, and Scharneyse has not let me down! -So gracious and helpful - always a smile. This is what customer service is ALL about. Oh, and the facilities are clean and nice, too! Go figure, right?
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Elena Anaya
Location is very convenient, plenty of parking and the area was always clean and well lit. Scharneyse who is the property manager was efficient, courteous and always had a smile ready for whatever need I had. I always felt safe and knew that my belongings were in good hands. Highly recommend this location for your storage needs
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Bring Me A Book
I was here at this facility yesterday and rented a unit. The property manager Scharneyse was awesome. She was very knowledgeable about this property: and she knows her job. She explained everything slowly and make sure we understood everything. The property was clean and it seems very secure I highly recommend this facility
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chante johnson
Wonderful young lady Juanita is very nice and she has good consumer services skills she is very helpful when I come in... She asked if I could give her a review two weeks ago so her you go Juanita Ive been busy but I couldnt forget about you you are so nice and sweet!!!!!!!!! Thanks for the help see you soon
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Diana Andrade
Lena is the man, such a welcoming smile and very helpful. After 4 years worth of storage, i felt like i was also leaving my friend. I felt safe visiting my storage space and the staff has many cameras inside where they can also keep watch. The only problem i had here was paying my bill on time.
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Black Spit
Ive used public storage for over a year now. Im happy to say I have had no problems or issues. The service is professional and Scharneyse has made it an easy transition. I really want to thank her for her hospitality and great attitude. Thank you. Public Storage. And thank you Scharneyse!
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Denita Ferguson
My buddy Leonard is a great guy each time ive came to ps ..I e always gotten good help from him and all the employees here I look forward to. Continuing to do business with ps. What I like about leonard he is a caring person always ask about me an my mother an how she is that means a lot
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Junior Martinez
The costumer service here was phenomenal. I was helped with all my needs, everything i needed done angelique assisted with perfect costumer service. The property is being maintained with much care, i will recommend this property to anyone and ask for angelique she was so much help.
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Mac Millie
Scharneyse is an excellent help. Even though she did not have what I needed at her facility she gave me other deals and options at other Public Storage facilities. She is awesome and helpful. I would definitely rent there when she had something available for me or someone I know
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Josh Keegan
i went in and paid a friends bill for them and Summer helped me out. She was very nice and professional and I was in and out in no time! I would def recommend going to this location just because of the great slcustomer service she provided
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Charlton Jeanpierre
At first I was a little sketchy about the neighborhood. Then I went by and Scharneyse made me feel at home. For the price and location theyre unbeatable. I cant say enough about how she saved my bacon. Thanks again public storage
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Denita Ferguson
Leonard is such a lovely person each time I had the pleasure of talkin an laughing with him ..such a kool an sweet guy my friend aslo had great things to say about him ..Good luck an God bless you Leonard ..your friend Denita
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Nicole Crain
I came in today to inquire about storage and the manager Scharneyse was great. She knows her job with confidence and kept a smile. She was very relatable. I will definitely be back when its time to move. Thanks A Bunch
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damien gonzalez
Lena, the property manager is fantastic. Very kind, honest, and helpful! The facilities are kept very clean and secure and I have never had a problem with pests of any kind. I wish the operating hours went later.
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Danny Hogg
Scharneyse is always professional. What I really like about my experience when I come in to pay is how she never has to ask me what unit. She always remember. Thanks Scharneyse for excellent service!
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Bentley Coop
I came into the facility to inquire about a rental unit and boxes. the manager was very nice and helpful. She explained the prices and options thoroughly and was very patient when I asked questions.