Public Storage
| Address: | 900 Transport Way, Petaluma, CA 94954, USA |
| Phone: | +1 707-981-4920 |
| Site: | publicstorage.com |
| Rating: | 4.8 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
Location
Photos 19
Reviews 46
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Kim Margocsy
I am very disappointed with this facility. I moved into a unit in May 2013 and got a special rate. I asked if this rate would ever go up and they assured me that it would not. About 10 months later, my monthly rate increased. I sent an email and got no repsonse. As I live overseas, I had my sister ask the office staff about moving my things out and stopping the rental. My Autopay was turned off by someone (not me) and then I got a late fee for not paying on time. Im glad to say all my items have been removed from the locker and I wont use this company again!
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Jennifer Avati
I was a previous tenant at Public storage for yrs. Recently my friend was moving and needed a storage unit and I recommended PS. When we walked in the office, Assunta was there and remembered me from before even though it had been a while since I had been there. She was very helpful and made this stressful time for my friend quick and easy. Assunta is always patient, friendly and thorough.
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Grant Welling
Katie is a total pro, a super nice person, and was spot on in addressing my specific storage needs. Internal storage unit was super clean and ready for move-in; the added layer of floor-specific security access - not to mention a sprinkler system, made this unit a great fit. Thanks a million, Katie!
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Amanda C
Assunta was so sweet and helpful! She really took her time and let me look at different units before I settled on one. Wonderful experience, first time renting a storage unit, and she made it all so easy (this was the 3rd storage place Id been to, and the only one with the size I needed).
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shannah griffith
Lucy is the most pleasant and attentive reception Ive had in a long time. She encouraged best storing techniques and and protocol and remained willing and was quite able to answer the many questions I have about personal storage at the Petaluma facility. She is definitely a keeper.
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Cecilia Heater
My father and I rented out a unit here with the help of an employee named Darcy, she was wonderful and made the whole process very quick and easy! Definitely going to recommend this place to any friends or family who may need a unit!
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Sean Wadsworth
Katy gave me incredible and quick service and helped me with all of the move in and out paperwork with no hassle at all. She even gave me some tips for the elevator and helped save some tables I left when I moved out. Thanks Katy!!
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W. Tad Jenkins
Super efficient. Friendly. Easy administrative process (no headaches!) and good clean well secured property. Lucy was great at answering my questions and helped me get the right products needed for my move and storage.
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Susan Jonest
We rented here a few months ago during our move. The price was higher than what we wanted but the place was clean and we were in a hurry. Thhe girls in the office are friendly and answered all our questions.
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Jason Monroe
Rented a unit from this public storage and the girls in the office were very helpful and friendly. They explained everything and made sure we understood how to work the gate. I will definitely recomend
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Kyle Kazak
Exactly what youd expect from a Public Storage. They have multiple different size storage units ranging from 5x5 up to 10x25+. Some of the units are climate controlled and they have plenty of parking.
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Ben Langwith
The staff was extremely helpful and informative. They answered every question with a smile especially Katie and Trainee. I would highly recommend this Public Storage location to friends and family.
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Dave Alvarez
Katie at the public storage at 900 transport way Petaluma was very professional I would reccomend giving her a call when in need of a storage its a very clean facility and they are super helpful.
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Heather Robinson
Katie was awesome. She checked us into our unit with extreme efficiency. She really knew answers to all our questions and made the whole process easy. I would recommend this place to anyone.
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Cristal Lemus-Nunez
Katie is awesome! Went in for a couple bixes, walked out with boxes at a discount! She was awesome and energetic making it a pleasant experience. Dont get that much now a days! Thanks Kate!
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Tom Smith
The staff in the office are wonderful to work with and located me the unit I needed. I will recommend this location to anyone in need of storage! Keep up the good work!
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Terry Price
Katie was very proficient and professional. I gave her a call and within 2 hours had a storage unit that met my needs. I highly recommend Katie and Public Storage.
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Bern Red
Unit served its purpose, everything was fine. Rates went higher every year, and lack of lighting in storage was an issue. Overall, yes I would use again.
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Therese Gasser
Great place storage was small but there was enough room to fit everything we would sure recommend the place if your moving around
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Michelle Philson
I have stored all over and nothing has been better than the service at this facility. I would recommend to anyone in Petaluma!
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sam smith
I am very pleased with the service at this location. Katie is wonderful. Very kind and courteous. Best place in petaluma.
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Karyn Nielson
Friendly and helpful. Check in was quick and painless. I recommend this facility highly. Katie is very personable
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Vicki Hays
It feels safe, clean and secure.. nice small one indoors ground floor is a little easier. Pretty reasonable prices
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Marvin M Ashe, Jr
Great deal and great service at this facility. Im glad to be able to pay my bill at any of the facilities.
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Donny Brillhart
People are very nice there they know who you are they give you a courtesy call very patient love this place
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Steve Enjaian
Been here for several moths and get current updates on my unit nice people will use then in the future
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Victor Wilburn
Katie was very helpful in handling my monthly bill payment. She took care of it quickly and cheerfully.
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crystal parks
Great customer service. Front desk ladies always very helpful. Unit is perfect size and great price.
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John Shepherd
Katie was very helpful and I was able to get a storage unit that met my needs in no time at all.
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Tony Russo
Incrdible customer service and a very clean well managed facility. I would highly recommend.
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Dylan Chambers
Katie is super awesome and helpful! Great service and professional place to store your stuff
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Derrick Johnson
Katie has giving me the best service for a yr now. Shes very professional and informative.
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Paul Hill
Im very satisfied with the wonderful services Im getting here at Petaluma Public storage.
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stephan jenkins
Katie in the office has given me great service. Unit suits my needs always very kind too.
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Paul Sullivan
The friendliest and most helpful service Ive received. I would reccomend them for sure!
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Zachary Baldwin
Came in this morning to find a storage unit and had all the info I needed immediately.
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Genghis Sanders
Katie is taking care of me very well good spirit good aura and she needs a raise boss
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Debby Brady
Management was very helpful. The place was very clean. Katie was very professional.
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Dustin Atkinson
Katie was a great! She was a huge help and answered all my question thoroughly!
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ron mills
Katie was wonderful. I told her what I needed and she found the perfect unit.
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Ammo Wagon
Got an awesome deal! Katie and Cristal were great. A pleasure to work with.
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Michael Rand
Katie was very helpful with a locker lock problem. Very friendly and upbeat.
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Murder Mittens
Everyone took wonderful care of us and the space is perfect for our needs!
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Savannah Bergin
Katie took great care of us! Super easy process and very accommodating!
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Michael Uyeno
Awesome! My family enjoys it. Good service, good storage, good people.
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Stephen Iovino
Katie did a real nice job explaining and showing me the unit I rented.
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