Address: | 6754 Bernal Ave #730, Pleasanton, CA 94566, USA |
Phone: | +1 925-399-1624 |
Site: | facebook.com |
Rating: | 4.6 |
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Hillary Munns
First of all, this review is not based on the class we took because that was absolutely AWESOME. My review is solely based on the lack of helpfulness from the staff (including the owner) as well as the AWFUL booking system of Pure Barre as a whole. As a newbie to Pure Barre, I wanted to go to my first class with a friend so I invited two girlfriends along for the ride. Our first experience with Pure Barre was already a weird one – two of us signed up and paid online for a package of $20 for the first class and second class for free, but never received a confirmation that our classes were booked and paid for. We thought it was strange, but weren’t sure since it was our first time at Pure Barre, so we proceeded to attend the class that we booked for Sunday at 11am. Here is where our experience took a turn for the worst: we arrived to class five minutes early to find out that our names were NOT on the schedule or searchable in their system, which also meant that our payment was not recorded in their system either. The girl at the front desk played it off and let us know that their system had been acting up and let us know that we should be able to figure it out. It was a bit chaotic right before class, but the girl at the front didn’t want us to miss class, so she let us go back and said we could figure out the situation after. CLASS WAS AMAZING and I was looking forward to purchasing the Bride to Be package (unlimited classes for 3 mo. for $400). However, my mind swiftly changed. The girl at the front desk was trying to be helpful, so she called the owner who said that the Pleasanton location doesn’t offer the deal we signed up for. Due to Pure Barre operating as a franchise and each studio being under different ownership, they were unable to apply the $20 we had already paid (for 2 classes) and we would have to pay the Pleasanton price of $24 for a single class. (What was strange is right before this was told to us, we were told that they should just be able to apply the $20 payment we had already made and just have us pay $4.) We were told that we probably booked under a different location and that we would need to try to contact our bank to get the situation ironed out. WHAT?! I think it’s ridiculous that a franchise, who does not consistently offer the same promotions and pricing across all locations, has a booking system that is all interlinked. If each studio operates under different ownership and managment, but clients book online, I guarantee this isn’t the first time they’ve had this issue, yet they seemed so confused by our scenario. Pure Barre Pleasanton, due to your lack of willingness to help not only one client, but THREE (since I brought two friends with me), none of us will return and we will definitely share our negative experience with our friends. I SO badly wanted to purchase the Bride to Be package to get in shape for my wedding, but that $400 will go to another, more accommodating boutique fitness location.
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Nora Lynn Dwinell
I bought a Groupon for Pure Barre Pleasanton (PBP) back in February for two weeks of unlimited classes. When I attended my first class, the "barrerista" provided a quick tour of the facility and demonstration of a "tuck" and "heavy tailbone." During class, the instructor welcomed and introduced me by name and ensured I did the movements correctly. That same day, one of the clients was completing her 100th class, and everyone was cheering her on. There was so much positive energy in the studio, I just had to come back for more. Ive been taking classes at PBP for about 6 months now (I signed up for an annual membership) and celebrated my 100th class several weeks ago. The studio is clean and conveniently located within a mile from a freeway exit. The PB classes are low impact with isometric movements. Platform classes were recently added, which provide a much faster pace and get your heart pumping! Classes are offered 7 days a week and at various times throughout the day to accommodate different schedules/lifestyles. All of the staff members are friendly and committed to making each class a challenging but positive experience. I highly recommend PBP!!! Lift*Tone*Burn
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Rebecca M
This class was exactly what I have needed.. I havent been in a strength training and core class in ages. (Besides different styles of yoga) It was challenging enough that I will be able to see my progress as I continue. The studio was very classy. They greeted me warmly, educated me on the lingo and what to expect, informed me when my form was a wee off with patients and care and dropped off a handwritten thank you note during cool down! I have taken classes at studios and gyms worldwide and I have never received a handwritten thank you note! It took me back to my ballet days 20 years ago, yet not nearly as graceful lol! I am looking forward to seeing my progress and continuing. I am interested in seeing how my muscles develop with this vs weight strength training. Ive always been really muscular which I dont like being thick. I want a leaner look.
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Alex Adkins
I have a love hate relationship with barre classes. It is super intense and my body starts to shake during the workout, but its definitely worth it the next day when youre all sore. Since Im on ClassPass, I love being able to go to Purre Barre when I visit my parents. Pure Barre in Pleasanton is awesome. Ive only been a few times, but every time the instructor has been pleasant and encouraging. They know whos new and are always mindful of correcting your posture and position as to not hurt yourself and to have the best possible workout. I love that its always clean and the folks that work there are very nice. I would totally go more often if I lived nearby!
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Kate Brown
I started coming to Pure Barre Pleasanton at the end of April and havent stopped since! This is an amazing place that can completely transform your fitness routine if you put the time in. The first class is a little intimidating for everyone, but the best thing you can do is keep coming and stick with it -- the results will show. I feel stronger than ever now and it is thanks to the wonderful PBP staff. They are always so friendly and encouraging (although trust me, their workouts will kick your butt!). My advice is to dive in right away and commit yourself to the new client special -- its so worth it!
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Bonnie Lam
I love this studio! The instructors are all great, demonstrate each form, correct students postures throughout class, and the workouts are effective. I cycle through 4-5 different workout studios regularly (barre, pilates, cycling, lagree) and this is definitely one of my favorites. I take barre regularly at Pure Bare, Cardiobarre, and Barre3, but this studio has the best music and their playlist always has music that is current. If you want flat abs, try out Nicole C.s classes!
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Paloma Vidgen
Pure Barre is a challenging but fun workout I would highly recommend. Ive typically been a road and trail runner who didnt do any strength training and minimal stretching. This has been a great addition to my workout schedule and the results have been noticeable. The Pleasanton studio also makes this workout even better! From the lovely barreristas to the amazing instructors and the fellow classmates the whole experience is wonderful. These classes always make my days better!