24 Hour Fitness Sport

11787 E Foothill Blvd, Rancho Cucamonga, CA 91730, USA

Address:	11787 E Foothill Blvd, Rancho Cucamonga, CA 91730, USA
Phone:	+1 909-944-1000
Site:	24hourfitness.com
Rating:	3.1
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 19

Reviews 5

Donald Watts

This gym is a poor option to consider even for a one time visit. The front entrances regularly have motorcycles parked in front of them. The weights are in terrible condition with multiple plates having chipped rubber coatings. They have been know to frequently cut the hands of both regular and periodic frequenters of this facility. The management makes no attempt at any point during operating hours, which are 24 hours, to reorganize the chaos caused by members taking weights in the sauna, steam, and cycling rooms making it almost impossible to find matching sets of dumbbells. The dress code is absolutely disregarded as women walking around in sheer undergarments are a regular sight and wardrobe malfunctions occur with disturbing regularity and management has made no attempts to correct the issue. The locker rooms are a complete joke. More than half of the lockers that dont require coin deposits are defective. Thievery is common at this location with members having entire bags stolen out of lockers that were secure with heavy duty locks. The locker room floor is constantly littered with discarded wrappers, soiled undergarments, and paper towels. The urinals in the mens locker room overflow daily and the toilets overflow so constantly management simply leaves plungers next to stalls and leaves it to the members to correct the issue. The sauna and steam room are completely dominated by the stench of eucalyptus dumped on the heat producing coils by members and the floor is often times littered with weights. The flooring in the main gym area, most noticeably around the bench press area, is cracked and pot holed. The basketball courts are basically a free for all with members having broken the glass door multiple times, empty bottles are a constant presence, more than half the court is unusable at any given time due to "team" workouts, loud cursing, offensive music blaring from speakers brought in by members, and teams playing in various states of undress. The group fitness room is completely unbearable when more than 10 people are using it at once because it becomes a virtual sauna complete with fogging windows. Equipment stays out of commission for absurd amounts of time in comparison to the number of members monthly paying dues. If you are not already locked into the ludicrous membership contract this facility perpetuates, one is advised to look for a fitness experience elsewhere.

Tuan Amith

I became a member of 24 hour fitness in January of 2013. The place is not very clean and the equipment is old. In fact some of the equipment are the old Nautilus make and needs upgrade really bad. This review is primarily related to what happened today, 4/17/13 @ 8:48pm. I decided to take my wife in as a guest to this establishment. She is already a member of another gym and I thought it would be a good idea if we both went to the same gym. At the front desk I signed in as usual by scanning by finger print and requested a guest membership for my wife. The person at the front desk was not very friendly and seem to be accusatory, thinking that my wife had already been a guest member. In fact he did not even check her drivers license and he seem to get very aggitated at us. I told him that this is her first time and that I would like her to check this location out if she was interested in joining. Instead of helping out he continued to state that he cannot provide a guest membership for the day. He got me upset and I told him that I was going to cancel my membership. He did not even make a conciliatory move to not lose me as a member, instead he simply obliged and said that my membership is now cancelled. I am assuming that this is not the 24 hour corporate policy to lose members and not to attract new members. This is not very smart if this is a common business practice. I assume that this individual whose name is Henry Hill III lacks training and common sense customer service. His manager, William must do something about this, otherwise this will be the demise of this location.

Andy Kim

What kind of a pathetic gym frowns on using chalk? I was deadlifting in the area with the bumper plates when a trainer, who btw had a butt so fat she herself looked like she needs a trainer, told me I couldnt use chalk. I was discussing this with another member who was squatting nearby. He was a serious lifter and a regular at the gym, and he confirmed that some of the trainers are pathetically uptight about things like this. The trainer mentioned above, a bossy latina, also struck me as one of those fools who likes to speak loudly enough so everyone within a 20 foot radius can hear how "smart" she is re exercise and nutrition. Well, guess what...? The best trainers actually get their clients AND themselves results. And that fat butt of hers told me shes not as smart as she thinks she is. I saw another trainer a short Asian woman, train her clients and it was, at best, Kmart quality. I get it...not every trainer at any 24 or any other commercial gym excels in their craft. But at least allow the lifters who KNOW what theyre doing use the gym as a...wait for it...a gym. You do that and we wont wince as you dole out mediocre advice to unsuspecting clients.

Luis De Los santos

Last Saturday the lock in my locker was open by somebody and my belongings stash into another locker with a different lock . Maybe was a prank or a bad joke....who knows..... but since I thought that I have been rob, I ask the staff to check the cameras in the lobby to see who left with my belonging....They show the utmost disregard for the matter and said that I should came back Monday morning when the manager is on duty.....!!!! Oh my GOD.....next Monday !!!! The Monday morning Manager is the most amazing creature......an Ape....!!!, without education, manners, and lack of care for any living thing !!! Her name very appropriate : Patti !!!! No only this creature make me call the police, saying that I can"t see the surveillance cameras tapes without the police present, but after I wait for an hour for the police, ...when the police arrive the Ape Manager....told him that the cameras have not been working for months already !!!! ........How I found out that my belongings were in another locker is another story, and the 24 Fitness staff didnt help in any way for that to happen !!!!

Wendy Sandoval

Very dirty! The cleaning lady sits in the women bathroom watching TV or just sitting having conversations. The mirrors in the weight room and cardio room are so dirty. The mirror in front of the squat machine is gross and full of spit. Its been like this for over a year. It is terrible how the membership price goes up but the quality of the gym goes down. The weight plates are chipped, cracked and broken. The barbells are bent so most are dangerous to use. You can rarely find matching dumbbells because they are all over the gym. The machines are so close youre almost on top and definitely in the way of the person next to you because of the closeness. I never see employees cleaning up the facility. There are empty bottles all over and the next day they still there! Trying to find a manager here is a joke. They hide in their office and are never out or available. Witch is why this gym is such a mess, get management under control and the rest will fall in place.