Address: | 8687 Hellman Ave, Rancho Cucamonga, CA 91730, USA |
Phone: | +1 909-767-6372 |
Site: | automotivecucamonga.com |
Rating: | 2.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
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David MacKay
******PLEASE READ BEFORE GOING HERE******** I have never wrote a review before because personally I dont care to, if the service was okay and they did a good job then i don want to waste my time writing a review online. But after today i will never get my smog done by this place ever again, And i want to warn others to STAY AWAY. I walk in ask for a smog check they say 35 mins and to me that seems a little long but what ever what do i know. After 50mins they take me out side and show me that my car failed because of a few microscopic cracks in a rubber piece in my fuel cap (which to me looks like all it needs is a little grease or something to smooth them up). They start talking about how they are going to need to replace the whole piece and not just the rubber band around the cap and "its a special order piece" so it will cost $90 and "this is just how it is" like a matter of fact that there is "nothing else they could do". Im thinking to myself that this is a little sketchy and i dont quite believe them, because my car is pretty new and it should have passed easily like all the other times and after a while of them pressuring me and me not wanting to have just wasted $50 bucks for a failed test (Which they dont let you retry without paying another 50) i reluctantly agree. They say the piece would get their in 10mins okay fine. So i wait around and while im waiting i look up the price for a new gas plug, turns out i can get a factory replacement for $30+free shipping. So im mad, mind you this took another hour and twenty mins for them to finish while there is no employee in sight. When i confront him and tell him that i would rather just not pay the $90 for the plug and just pay my 50 for the failed test and be on my way. He will not let me leave unless i pay the $150 that the bill is now magically up to. I refuse and after another 20mins of arguing and almost calling the cops and feeling like i will never get my car back i end up having to pay $110, just so i can get my keys back and leave. *****Please never go here, THEY WILL SCAM YOU********* Long story short i tried to get a simple smog check for 50buck in 15mins ends up spending 3:30hours and $110 on something that cost half that in the real world. Very Disappointed and Frustrated.
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Marcos Garcia
Scoundrels! Scams. Smogs check. The guy before me failed because of his fuel cap and they said he had to pay 20$ for a new cap. They are only 4$ in auto zone. Anyways. He paid and they did not re-test his vehicle. He left after they printed a new sheet. Then I failed because my check engine light was on. They knew my car was going to fail the minute they sat on my seat. No heads up. Said I have to pay 80 for the diagnostic and then pay for the recommended repairs. Then it should pass. Scoundrels and scams. My engine light has a bad sensor. I just reset the code and it passed somewhere else. They fail you and then u have to fork out cash to get it fix.
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Hamad Alsanie
The worst service on earth, never go there!! They charge me for the smog check from the beginning even though they knew that my car wont pass because one of my parts needed a sticker, the rest was OK and they told me that they will be more than happy to repeat the test after i get the stickers and so i did, but surprisingly they a/ that ill have to pay again which was almost 50$ so i just left.
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Jeffrey Davis
Warn warn warning. Please do not go to this place. Your not going to be happy. Expensive and scam you. I tried giving them chances 2/3 times already just because they are close to DMV. But never been happy. This place is scam. Please stay away from them.
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Adrianna Bluhm
Excellent Service!!! I had a very big deadline to have the car done ASAP to register next door at the DMV, they did my smog right away from me!!! Thank you again for expediting and for excellent customer service!!
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Enrique Viveros
horrible customer service . supervisor is extremely rude to customers and employees. not a way to run your business .
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Abdullah Alrashoud
Good costumer services. Very nice people. But you have compare prices in advance.
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Bryan Parker
This shop works with you and the have financing options available. Great People!
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yvonne wilkerson
So trust worthy and great guys
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Kelley Rock
Great Customer services !
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Rhonda Cadd
Excellent service!
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Igor kosh
very good service!
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mario mageno
$$$$$ pricing