Address: | 12989 San Pablo Ave, Richmond, CA 94805, USA |
Phone: | +1 510-234-5600 |
Rating: | 3 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed |
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Sister Rym
I took my wedding dress there.that I made. I asked her to put the zipper in for me. She told me the dress would be ready Wednesday, about a week from.the time I dropped it off. I called Wednesday at 9am to let her know I was on my way and she said she had not pressed it or put the zipper in yet and it would be ready at 12pm. I went to pick up my dress and drop off a cape I wanted pressed and himmed. She was happy and told me the other item would be ready Saturday. I had to come back because my wedding dress did not fit right so I waitied til Saturday so I could pick up and drop off all at once. She rushed putting my zipper in and did not want to fix it. She told me to fix it myself gave me my $ back and told me to press my own cape too, which was supposed to be done but she had it all balled up in the back if the shop...this cape was part of my wedding dress and she knew that and treated both like nothing and then treated me like trash, though I was very polite to her. I took my dress to another cleaners and they said the zipper was a problem that was too big to fix :-( my wedding dress got ruined...I went home to try and fix it myself and did a way better job :-)
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Anonymous User
Cheaper is not always worth it. My wife had alterations done and dry cleaning on several traditional indian dresses that had embroidary and beads on it. I picked up the dresses and my wife took a look when we got home and the majority of them were ruined!! Beads were missing and many coming off and the stitching was coming off where the hem work was done. My wife took the items back the very next day and the owner claimed she never worked on these dresses and told my wife to leave her property. She put her attack dog on her to chase her out. BEWARE OF DOG.
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Terry Mitchell
I took a few shirts in to be laundered, pick up shirts and the collars were still dirty. The lady at the counter told me to wash my neck more better. Well Ill be damn. How about you clean clothes a little bit better. She then stated I only charge $1.99 per shirt. REALLY, BYE
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Bruno Ribeiro
Always done on time, have used weekly for over a month and I have just good things to share
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Tailor r
Loyal.... been a customer over 20 years This is my whole Family..favorite cleaners