Crystal Cleaning Center
| Address: | 110 De Anza Blvd, San Mateo, CA 94402, USA |
| Phone: | +1 650-342-6978 |
| Site: | crystalcleaningcenter.com |
| Rating: | 4 |
| Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–5PM Closed |
Location
Photos 1
Reviews 5
MA
Matthew Eichner
Look, Crystal is expensive. No doubt. But not nearly as expensive as replacing that stained garment you are going to bring to them. And we have been absolutely *shocked* by the quality of their service. Example One: We brought them our wedding dress. It turns out, it is good luck in Persian weddings to dance on top of rose petals. It also turns out that red rose petals, crushed under foot, turn about the bottom 5 inches of your ivory white wedding dress the color of Merlot Wine. Now, rose petals have been used for ink and dyes throughout history, so at this point, we figured our only option was to cut the bottom of the dress off. But the pattern made that a no-go. We brought it to Crystal based on a recommendation, and honestly assumed it was never coming out. Also gave my ivory white shirt - more Merlot stains from rose petals. Outcome: 100% gone. Not even a faded trace of merlot, *anywhere*. And no discoloration. Literally, we could sell the dress as new. I simply cannot imagine how they did it ... Example Two: Grease stain on custom-created brown wool suit pants. Already through one dry cleaners, no help. At that point, you figure its set in there for good. I tried Crystal based on the experience from the wedding dress. Though I live in Mountain View, it was worth the trip all the way to San Mateo. Outcome: flawless. The outcomes are impeccable, and the service is friendly. Yes, its expensive, but you are absolutely getting your moneys worth.
CO
Connie Servative
Very Disappointed in the work. This was a very expensive company. The work they did is substandard. The deal was all base boards would be cleaned, they were not even touched. Fact is we have stone floors and one small throw rug. They never even bothered to vacuum it. Yes they did the floor about as well as I do. We were promised so much and they delivered so little. The person who came kept calling me "DUDE" wrong gender for DUDE! That lack of respect should have been my first clue. Im a 60+ year old woman, not a DUDE! The bathtub was never cleaned. I guess it looked to clean to wipe. They are very nice people! So if youre looking for friends, these are the folks. BUT! If you want a clean house find anyone else! I gave them a poor-fair rating only because they have no lower rating listed here. Once burned, twice as smart. Connie Servative
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Anonymous User
I finally ended up at Crystal after having many a tailored shirt ruined by lesser dry cleaners. Its out of my way. I drive from Pacifica, but its well worth the trip. The staff is super friendly, they always address me by first name, and they do a top notch job. Ive never had an issue with a garment being damaged or destroyed. They replace buttons without being asked, they go out of their way to deliver the little touches that set it apart from the competition.
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Anonymous User
This place is the best. The owner really knows her business. All work is done on the premises and the staff is very helpful and friendly. I have been bringing my clothes here for years, they always do a great job.
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Anonymous User
nice place but way too expensive, i cant go back: almost $20 for a suit jacket/ blazer?