Address: | 201 Spear St # 180, San Francisco, CA 94105, USA |
Phone: | +1 415-777-9995 |
Site: | somacleanersvalet.com |
Rating: | 3.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 10AM–2:30PM Closed |
NI
Nike Start
Horrible customer service! I went to SOMA cleaners 1 for all of my dry cleaning for a few months. The last time I went in, I picked up my dress shirt and found a sizable rip in my sleeve. I brought it back to them and they told me they would send it to their facilities to have it evaluated and would call me soon. Months went by and I never heard from anyone. I finally decided to go in to see what was going on. They had my shirt on the rack with an attached letter telling me that my shirt was "worn out" so it was essentially my fault. This was one of the most poorly handled customer service experiences Ive ever received. I wont be returning to a place that doesnt value their customers nor their customers clothing. Ill be sure to let all of my friends in the area know which dry cleaner to avoid.
CH
Christopher Veith
Great Service from a warm and caring staff! Clothes are ALWAYS ready on time and nothing is ever lost! NEVER. There is no finer Dry Cleaner in San Francisco.
PA
Pat Campos
Friendly, fast and really good. I trust them with all my dry cleaning and alterations. I have been a satisfied customer for two years now.
AL
Alicia Marie
I dropped off an outfit for an alteration. The staff was nice and said they would get back to me. I appreciated there kindness.