Address: | 3508 Rosemead Blvd, Rosemead, CA 91770, USA |
Phone: | +1 626-571-0228 |
Site: | lafitness.com |
Rating: | 2.2 |
Working: | 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–10PM 6AM–8PM 6AM–8PM |
AR
Arto pulido
Let me begin by saying I had a single gym membership to the rosemead Location. Ive been going there for a little more than 3 years. Its the only location I go to so Ive seen countless staff members come and go. The place is fine. Its the staff and the members that make it a bad place. The place got remodeled from a Ballys, so the dont have the nice lockers and basketball courts. So going back to the staff... like I said 3+ year comming here and I never had any problems. June 30 Im at the gym happy because they finally bought box jump equipment. I dont like stacking the others cause it dangerous and not what there intended for. So Im using the box jumps equipment and the famous CHRIS everyone loves to yelp about comes and tells me I cant use it. So I ask why not. He said its for the PT customers (clients) only. I was out raged because No one was using them. Ive never missed a payment and now there policy is u must pay extra to use ALL the equipment? so I didnt listen and kept jumping. He comes back a few minutes later with MONA (the main front desk person) and the same thing happens. She told me to stop, I asked why. And again its about not paying the PT prices. So by then Im mad. She asked me to leave after she took the box jump equipment away from me. Since I didnt leave she had the staff call the police. Yes the police. They came and the first thing officer Morales said to me is "WHY WERE YOU THROWING THE WEIGHTS AROUND"? shocked by his question, I said thats a lie! I wasnt even using weights! After talking on the phone with the district manager we came to the agreement that he would give me access to all LA FITNESS and I wouldnt go back for at least a month. This whole situation I feel would never of happened when LISA was boss. She was fair and all the equipment was working. The steam and sauna were working. Since MONA has been there Ive noticed a big change in the moral of the staff and in the facility. The sauna has been broken for I dont know how long. I dont get a discount on my membership when equipment isnt working properly. MONA has zero customer service skills. Ive witnessed her being rude and unprofessional to members. (especially the old Asian ladies) I also feel it was very unprofessional of her to lie to a police officer about my a legend throwing of the weights. Check the cameras! Lets get back to the famous CHRIS that still has his job there despite all the love the show. He has approached two of my female friends, but not for PT. He objectify the girls by "complementing " them on there good looks. Both my friends (both at different time btw) fame to me after talking about they wanted to leave. That this guy just made them feel "so uncomfortable" and that hes a creep. So I ask who and yup it was CHRIS in not sure of his last name but to be sure there no confusion. Hes the black trainer with outrageous hair cut.
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Anonymous User
Do not sign up with BALLY they will be your worst nightmare. Your local YMCA owns > this scam *@$( business. Anyways this is my horror story with my local "BALLY" I printed a 7day trail for my gf and want her to try it out before letting her get in any further(THANK GOD). Btw she is one of those sweet girls who think the world is just perfect and she cried over this incident. We walk into the door first thing the register did was to send out some Jr. Sales boy to our way. Then after a couple questions he stated that she is not qualify for the 7day trail and if she would like to access the gym she need to pay 10bucks. WTF? BY THE WAY I AM A MEMBER OF BALLY. Before I was actually ok with them, never satisfied because they rip me off terribly on my monthly membership fee. Anyways, I dont know what kind of funky business they are running but you do not post 7day free trail all over the place and when we printed the coupon out and visit your local gym you tell us the offer is not available? GUYS IMAGINE. If they can do this with their offers just imagine what they will do to your money! Do not let them get their hand on your money. Youve been warned. PS. Me and my 20+ friends who signed up at this branch will submit our illness doctor notes and cancel BALLY membership/ (hells trap) once and for all. I wonder who runs Bally but the leadership seriously lack of common sense. You treat us members like crap what do you think we will do? Of course cancel and through word of mouth warn everyone we know about what kind of scam you are running.
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Anonymous User
This place is a dump. Ive been a Bally memember for years, and have attended different facilities, so far, the one in Rosemead is the worst. What I like about it is: its the closest one to home. What I dislike about it is: its crowded, dirty, the staffs arent exactly helpful. They charge you for attending some of their classes--those free ones are boring, repeatitive, and crowed. Allow me to elaborate. Crowded and dirty: is like, having to wait forever to get on the treadmill or ellliptical, having to wait in line to take a shower, the locker room has broken lockers, the shower curtains are half torn, or the doors are broken. The restroom is stinky, always wet, and filthy, with no paper towel most of the time. I have had many occasions in the showers with absolutely no hot water. I have been taking their $5-class every week for months, just recently, right after turning in my band, the instructor went to me and said, "this is a paid class," I told her Ive just turned in the band already. I still have 2 years left on my membership. Once I find a better club, Im definately canceling my membership with Bally forever.
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Shu Wang
I could not sleep for a few nights after the chinese guy in the front desk insulted me in front of many people, he said I need to give him my sons fitness centers card because my disabled son did something wrong, otherwise he would call police on me…. 1) He did not have to ask me to give him the card right away, because the card is the mens restroom, also, I was in the SPA, why he could not just wait when we are out or before we leave. 2) He did not have to tell me that in front of many people that my disabled son did something wrong. that is private thing he disclosed to everyone, he has no respect to me and my son. 3) He should not threat me by saying to call police, and I am criminal to him ?! why he did not have people skills or customer skills to handle things. 4) No one could guarantee that you would not have disabled children in your life, you would know better how you feel when your disabled children did something wrong in public place... But I have to say "thank you" to the Manager : Gabriel and Daniel, they tried what they can to forgive, tolerate and help my son to enjoy being there….