Midas

9077 Foothills Blvd, Roseville, CA 95747, USA

Address:	9077 Foothills Blvd, Roseville, CA 95747, USA
Phone:	+1 916-797-9434
Site:	midas.com
Rating:	3.7
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–4PM 8AM–4PM

Location

Photos 27

Reviews 8

Terry Armstrong

I really liked this Midas location under the previous owners, but since it reopened under what I believe is new ownership, the service has not lived up to my expectations. My last two visits the car was in worse shape after I picked it up then when I brought it in. After the 100K service which included a tire rotation, my car kept pulling to the right and had a vibration in the front end. I was told it should straighten itself out in about a week. It never did and several weeks later all 4 tires started losing pressure weekly. Assuming they were just bad tires that the dealer had put on went I bought the car (used) I purchased all new tires from Americas Tire and they tracked beautifully with no more vibration. Only ONE WEEK after purchasing the tires I took the car in to Midas again for the 110K service which was ONLY an oil change and Cabin Filter replacement. I asked them NOT to rotate the tires because they had just been done and the car was driving beautifully. They called that day to recommend having the brake fluid changed, even though that is not recommended by Toyota. After doing a bit of research I said that would be fine. When I picked up the car the brakes immediately began squeaking. I NEVER had a squeak prior to this service. I thought it might be something that would work itself out on the drive home, but the next day I brought it back to Midas. They kept the car another day and said the brakes had been very dirty, so they cleaned and lubed them at no charge. I was surprised that they had done a fluid change and put the tires back on without cleaning the brakes in the first place. The squeak came back two days later. They are now telling me it could be due to faulty brake pads which suddenly chose to fail on the same day I had the service done. I expect a shop to tell me what needs to be done, but they never mentioned that the brakes needed cleaning, lubrication or replacement when they did the brake fluid change. Its really too bad because their prices are good and they have a shuttle, but I cant trust them any longer.

Mai Lee Vang

If I can give them a zero it would be zero. First time I went to get an oil change it was ok. Second time I went to get an oil change, they stripped my oil pan and glue the bolt on with silicone. Apparently, I wasnt even notified. Note that their value of "Trust the touch of Midas". My oil was leaking and I have it checked out by someone else and thats how I came to find out. I am very disappointed because it is a safety issues and I was put at risk. What if I didnt catch the oil leaking and what if the silicone didnt hold the bolt to the pan anymore? Yes my engine coud have explode! So I called and they ask me to use my insurance to call a tow truck to tow my car the the nearest Midas store. Turn out I will need a new oil pan and they wont get it fixed until the next couple of days when the part comes in. This procedure was a whole day calling back and forth. I was insure to get a rental car since my car will not be available and they LIE to me the whole time that they were trying to reach a rental place and now their store close. So now I will have to wait until tomorrow to call them about this matters. This will be my last time ever going to Midas again. I DO NOT TRUST THE TOUCH OF MIDAS.

Max M

My mom took her car in for a flat fix, they took her car in not even 10 minutes passed they bring the car back and hand her the keys. Robert came to her and said they cant find the key for the lug-nuts in the car and they cant work on it. The socket was in the trunk they did not want to look for it and didnt bother asking her about it before taking the car off the lift. I called in to talk to Robert so he can explain whats going on and tried to explain that the socket was in the truck he didnt want to to talk to me and hung up the phone. I tried calling the next day to talk to the manager he either puts me on hold or tells me the manager will call me back and nothing...Ive been going to them for oil change for about 4 years and now Im not going back there again.

Sarah Nylen

Terrible experience! I called this morning to make an appointment to get an oil change. I was told that no appointment was needed and as long as I was there by 5:15 they would be able to do my oil change. I took off work early so that I could get there early and not make them work too late. I show up at 4:45 and am told they have too many cars and wont be able to accommodate my oil change. I watched a similar situation the first time I came here, they guy who came in right after me was told the same thing I just was, which was why I tried to make an appointment. The location is super convenient but sometimes convenience doesnt outweigh customer service. So irritated! And lost money because I left work early! NOT OKAY!

Anonymous User

I came in today not knowing what was wrong with my vehicle. They treated me with with respect and stated that they would check the vehicle. The cynic in me with a long list of bad experiences thought, "oh no, here we go again". Much to my surprise they informed me of my options and then ended up servicing my vehicle free of charge because nothing was really wrong. They could have lied to me and gave me a false list of services to gauge my gullibility and wallet but instead they were honest and actually helped me and in turn my family. Now thats integrity. God Bless and thank you Midas.

Taryn Marcilliano

Matt is the sole reason I had such an amazing experience and I would highly recommend this center to anyone as a result of my interactions with him. He drove me back to my work and handled all of what we could over the phone, just having me come in to sign the paperwork and drop off my key. This is absolutely imperative for me due to my work and I am very appreciative of how he handles his business. This Midas was perfect with communications via phone throughout the work being done. Highly recommended!

Tiffany Brooks

I made an appointment for 9 AM I get to Midas at 9 AM and the guy who actually took the car and took 20 minutes just to write the car up. Before we even got started I asked how long would it be no one was in there so he said it will be quick .I sat in the shop for an hour and a half and no one even looked at my car. Now that Im leaving he said they couldve gotten to me by the afternoon but thats not what he told me in the beginning. this location is not very good and I wouldnt recommend it.

Kailynn s

The staff is always very friendly and so helpful. They treat you as if they have known you forever even if it has been your first time. They are knowledgeable and honest as to what can wait on a car to be fixed and what they recommend immediately. I will always go to Midas Roseville West for mine and my daughters car needs.